Lowe'sReviews 1,384

Then don't carry everything like Home depot and not many help in the aisles

Lowes IRIS

So much promise, and so little delivery. The Lowe's Iris system promises home automation, but delivers frustration. Apparently, Lowes failed to properly beta-test the system before shipping it to the public; consequently, you the consumer are now Lowe's beta-tester. Here are some of the recurrent defects: a hub which connects to the Internet controls all of the operable devices, but the hub systematically fails and must be reset as frequently as every day. Then, devices such as cameras etc. mysteriously fail to find the hub after working properly. Finally, the Lowe's Iris customer support people, although very polite, are completely clueless. Recommendation: save your money and wait until Lowes works out the problems.

Ya, I love when you are at the cutting saw and wave them down when you want to get some wood cut down into smaller pieces. They just stare at you! Or nobody ever comes! When they see you standing there with wood on a push cart. You know that should tell them you want it cut! I mean they have been doing this for years. Even worst when they say I will be with you in a minute. Then help another customer and never come back to you! I sat there one time for 30 minutes to see what they would do. Nobody said anything to me! I waved! Five different employees seen me standing there! This is for the Loews in Gun Barrel Texas.

Ordered new kitchen faucet. Product was available, only it never shipped. Called and was told it was on back order. Four week later, called, told it was on back order for another couple weeks. Both times, I was duped into believing I was getting real information. When I called after the due date for the second back order came and went, was told yet again; it is on back order for another four weeks. At that time I became insistent that they were lying to me and they called the manufacturer and then came back and said it wasn't in production yet due to manaufacturing problems. I ended up going to an alternate company for my replacement order. Lowe's just tells you what they think you want to hear, not actual updates.

I had gone to Lowes after having gone to Home Depot to purchases some ladders. I picked up some Husky ladders for my crews (home and commercial renovation) and man was I dissapointed. These pieces of junk broke down within a week and they're made in China. I could have gone with a good ladder made in America (like I thought Husky was) and paid about the same, but I made a bad decision and bought from these guys. They don't care about the quality of their products and I had to go elsewhere to get some quality ladders. I'm tired of big box stores that have all these Chinese products. Never again.

I have order so many things from Lowes home improvement. Seven years ago I ordered a propane grill that was so nice. I called around to get the best price. I called Home depot and they wanted more for the same grill. I paid $799.00 for the grill. Depot wanted over $850.00 for the same grill. I loved it because it had the 2 hot plates on the side for cooking corn or other things while grilling. I have bought bathroom items there as well as new sink and medicine cabinet. The sink was a beautiful ivory colored pedestal type. These types of sinks can be very high and price for price Lowes still beat out other home improvement stores. I have bought ceiling fans, faucets, flooring and many tools from here. I purchased a Dewalt drill and tool belt that was made of all leather. This tool belt has never damaged at all. I have had it for 10 years it was the best quality. I have nothing but good to say about there customer service. They have exchanged things that I took back with no problem. They even gave me a new lock after I used it. I lost the keys and they had no problem giving a new lock after 5 months and charged me nothing except for the extra set of keys. I have done price checking with Home Depot and Hechinger. Over all Lowes is cheaper for all most everything. I hope this review will help others to check prices before paying more to other home improvement stores. Lets face it what do you have to loose be checking prices except money$$$$$$$ www.lowes.com