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Lucky VitaminReviews 2,730

3.7

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Lucky Vitamin Reviews Summary

Lucky Vitamin has a rating of 3.7 stars from 2,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
187
value
206
shipping
201
returns
91
quality
187

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California
1 review
0 helpful votes
Follow Scott E.
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I have been using Lucky Vitamin for many years. I have always found my favorite tea (Licorice) here when no one else seemed to have it. Ordering is always easy. Check out is simple. Product arrives on time, and correct.

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
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Great and Reliable!
March 13, 2022

My allergies during the spring are HORRIBLE and every single allergy medicine I've tried has failed, except for Buried Treasure's Aller Ease, and Lucky Vitamins got it back in stock so quick!

Date of experience: March 13, 2022
Sweden
1 review
0 helpful votes
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Awesome!
March 10, 2022

Luckyvitamin has the best prices and wide range of products that that other companies dont have. Fast shipping too!

Date of experience: March 10, 2022
Florida
2 reviews
0 helpful votes
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Stellar customer service.
Always on time.
Love the subscribe and save!
Packaging is great.
Attention to details are on point.

Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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User friendly " Lucky Vitamin" web site which makes ordering quick and efficient. All the products I buy are great and I order them again and again. Delivery time is always as expected. I have never had a problem.

Date of experience: February 26, 2022
New York
1 review
0 helpful votes
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Products
February 24, 2022

I order NRF 2 from them all the time! Great site, easy to maneuver and find exactly what your shopping for. Fast shipping as well!

Date of experience: February 23, 2022
Georgia
1 review
1 helpful vote
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Personal Attentive Customer Experience
February 17, 2022

I have several chronic illnesses that I deal with. The website is organized. Spend 25 bucks and shipping is free. I have a wellness consultant. Joe is amazing his service and care are so good, that I am convinced that I am the only one with a wellness consultant

They are probably considered a small business. The customer service is amazing. REALLY amazing!
If you need help, YOU get to talk to a human who is probably near YOUR time zone quickly.

If I find an item cheaper someplace else, they will price match it. And you can earn points for really cool certificates that will save you money on future purchases. Nice, eh?

Because they are a small business some items are occasionally back ordered. It's not intolerable or unmanageable. Stuff happens. LuckyVitamin.com does a great keeping me supplied.
I use many NOW foods products. Food such as Catalina Crunch, ChocZero, Lily's chocolate, Pet care for the kitty- NaturVet Digestive Enzymes Powder For Dogs & Cats, wonderful bath and body products from Soothing Touch, Sun care from Baby Bum, I could go on!

Give them a try!

PS, I am trying to attach 300x300 images and they wont attach

Date of experience: February 17, 2022
TW
1 review
1 helpful vote
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Here is my story of how LuckyVitamin is almost like a scammer, from which many people have shared many similar or bad experiences of buying products and suggested staying away. I have two orders that are under delivery process, but there are a couple of products that have been AUTOMATICALLY canceled due to the shortage AFTER I placed the orders, and the packages got shipped out WITHOUT ANY FURTHER CONFIRMATION WITH ME. Their customer representative just disappeared and didn't seem to respond to my emails when I was asking for full cancelation of my orders or waiting for all the products I placed available back in stock. Even though they only charged me for the products that got shipped out, still, this is not the way of offering a sales service that forces consumers to accept the deal that has been changed without their awareness. Now the packages are on the way to my country, and I can only choose to take them without a couple of products I originally placed in the orders OR leave them to get them shipped back to their warehouse but without any refunds back. Besides that, their shipment is EXTREMELY slow that for sure will drive you nuts, which, according to comments from others, even sometimes gets your packages lost and never finishes the delivery, and of course, no refunds back. Also, they will close the window of canceling an order in a very short time after you placed it and take a very long time to ship the package out. I had a wonderful experience with iHerb, but it is currently not available for me because they have some issues with the custom in my country. Otherwise, LuckyVitamin has no way to compare to and compete with iHerb in my experiences, and I will NEVER EVER suggest their service to anyone. Finally, LuckyVitamin, Yu-Chieh here, if you are reading this post, please reach out to me to continue our previous conversations about the full cancelation of the orders and the refunds.

Date of experience: February 11, 2022
France
1 review
0 helpful votes
Follow Niki B.
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I never received my $130 order. After speaking with customer service and BBB multiple times I only received a partial refund. To make a long story short, they said an item was prohibited
(which I provided evidence it was not) and, even though their own tracking shows they received the package back, they said their warehouse never received it back so that they didn't owe me anything. Their desire for profit overrides common sense honestly. If you're going to order, read every detail of their policies, especially for international shipping. Don't expect to get any weight their customer service.

Date of experience: February 9, 2022
Texas
1 review
1 helpful vote
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If I could give it a 0 starts I would please be careful I placed an order in December said I should of received it January I never received it they kept telling me 1st follow up in 24 hours then 48 then 5-7 days then that it could take up to 90 days they said it was delivered I have several security cameras and I know it was not they said oh sorry says deliver and nothing we can do I spent a month following up and all they said was oh sorry shows delivered I know I never got it I have many cameras I asked for proff they sent a doc that says delivered I asked for a picture or anything they said they don't do that and is my lost. Save your money go elsewhere

Date of experience: February 9, 2022
RU
5 reviews
0 helpful votes
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I started to notice the lack of useful vitamins in my organism. My hair became weak, while the nails too. Everything because of the climate I guess. Anyway, I decided to search for various services, where I could buy some supplements and vitamins in order not to make my organism struggle with viruses without any help. I explored here the assortment and ordered some vitamin complexes, which include all the vital for people vitamins and microelements. The order was delivered pretty fast and I'm grateful to this company that it cares about its consumers.

Date of experience: February 5, 2022
Florida
1 review
0 helpful votes
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I found what I was looking for with ease and it was cheaper than anywhere else, looking forward to using the free trial for cheaper free shipping and 10%off every purchase!

Date of experience: January 31, 2022
India
1 review
1 helpful vote
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THEY HAVE TAKEN DUTY AMOUNT TWICE, THEIR OPERATIONAL TEAM IS PATHETIC. THEY MADE US TO PAY WAREHOUSE CHARGES FOR NONE OF OUR MISTAKE. DONT BUY FROM THEM

Date of experience: January 26, 2022
Wisconsin
1 review
0 helpful votes
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Easy shopping and good value
January 26, 2022

I've been using Lucky Vitamin for a long time. I usually find what I'm looking for and the price is right. Free shipping at $49 is amazing considering supply & demand.

Date of experience: January 25, 2022
New York
2 reviews
2 helpful votes
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SHOP ELSEWHERE
January 25, 2022

I placed an order with Lucky Vitamin on 1/13/2022, order # LV*******. The site states most orders shipped in 24-48 hours. It has been 288 hours since I placed my order.
The site shows that my items are all IN STOCK.
THE SIGHT ALSO STATES THAT ORDERS OVER $49.00 GET FREE 1-2 DAY SHIPPING.
IT HAS BEEN 13 DAYS AND MY ITEMS ARE STILL SHOWN AS "IN PICKING"

I HAVE NOT HEARD BACK FROM CUSTOMER SERVICE. I DON'T KNOW WHO THEY ARE PAYING TO GET THE GOOD REVIEWS. I WILL NEVER SHOP HERE AGAIN.

THEY DONT DESERVE ONE STAR BECAUSE THEY HAVEN'T DONE ANYTHING AT ALL

Date of experience: January 25, 2022
Washington
1 review
1 helpful vote
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Horrible
January 18, 2022

Ordered some essential oils, took two weeks to arrive, Wanted other oils so ordered again, two weeks later got an email that some of my order was out of stock, didnt say that on the website when I ordered. The number they gave me to call was a company promoting something, they sell your data. Then they said I couldnt cancel the order because it was already processed, it took several more days to get the order. In the meantime I went on Amazon, ordered the same things for less money, and they arrived in two days. This company is a scam company.

Date of experience: January 18, 2022
New York
2 reviews
0 helpful votes
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Lucky Vitamin company is my trusted source for info on all supplements. I have been a member for 2 years and trust their testing approach and results. Grateful to have so much info whenever I need this. Thanks a lot!

Date of experience: January 15, 2022
Sweden
1 review
1 helpful vote
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Won't refund.
January 10, 2022

I have been waiting for my package for 2 years now, they stopped answering my messages and won't refund. Worst company ever! Do not order - not worth it.

Date of experience: January 10, 2022
Spain
1 review
0 helpful votes
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Muy buen servicio
December 24, 2021

Encantada con los productos y como funciona el servicio online. Lo recomiendo. Tiene productos de calidad.

Date of experience: December 23, 2021
Saudi Arabia
1 review
0 helpful votes
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Some items on this website is pricy. But my experience is exciting and satisfying overall" I'm going to shop here again for sure!

Date of experience: December 8, 2021