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LUX LAIRReviews 127

4.4

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LUX LAIR Reviews Summary

LUX LAIR has a rating of 4.4 stars from 127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LUX LAIR most frequently mention customer service and fast delivery. LUX LAIR ranks 8th among Designer Clothes sites.

service
8
value
18
shipping
18
quality
37
This company responds to reviews on average within 50 days

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208 reviews

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Jack T.
California
1 review
1 helpful vote
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Gucci Belt
June 7, 2020

Wonderful seller. Super fast shipping and good communication throughout. Would definitely recommend!

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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Traditional
June 14, 2020

Ordered on Friday and received the following Tuesday. Great customer service also.

Date of experience: June 14, 2020
Connecticut
1 review
1 helpful vote
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Beautiful bag
June 3, 2020

Pristine white Kors bag, exactly as described. Fast delivery. Love it!

Date of experience: June 3, 2020
Minnesota
1 review
7 helpful votes
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Dissatisfied
May 25, 2020

Worst experience ever paid for 5-7 day shipping and then it hasn't even shipped yet...

LUX LAIR attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2020
New York
1 review
3 helpful votes
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Gucci Bag
May 21, 2020

Fast Delivery and the bag came as expected. It's a cute medium size to carry around or put into a another bag. Thank you!

Date of experience: May 21, 2020
Texas
1 review
11 helpful votes
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Great product and great customer assistance. I had accidentally used an old address for shipping and when I called the company the gentleman did everything in his power to make sure my item wasn't lost to me. He rerouted my shipment to the local post office for for pick up preventing a long process for return abd I couldn't be more grateful!

Date of experience: May 14, 2020
California
1 review
8 helpful votes
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Simply easy not complicated by any means. Would definitely recommend hands down. I will be interested for future purchases.

Date of experience: May 3, 2020
Colorado
1 review
8 helpful votes
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Great Gucci Bag
April 24, 2020

This is a great bag, only but it comes with Gucci duster bag. This is my first time purchasing a luxury bag outside of the brand and I always expect a box for storage.

Date of experience: April 24, 2020
Viktor B. — LUX LAIR Rep
over a year old

Thank you for your feedback. We're delighted to hear you're happy with your new Gucci bag. As for the box, this model did not come with one when we acquired it from Gucci and I'm sorry we could not provide this for you. Nonetheless, we appreciate your business greatly and hope you shop with LUX LAIR again soon!

From the business

Purveyors of 100% authentic luxury goods, including designer handbags, clothing, shoes and accessories, from some of the world's most coveted brands, LUX LAIR is inspired by the savvy fashion-conscious shopper who seeks value without compromising style. LUX LAIR is a designer luxury goods outlet, with over 17 years of experience, featuring wares for both men and women, at a fraction of their original retail price.