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Designer Handbags, Designer Purses, fine Jewelry buy today or rent for a month Michael Kors, Chanel, Louis Vuitton, Gucci, Kate Spade, Tory Burch
The company generally enjoys a positive reputation, with many customers praising the quality of products and the ease of the purchasing process. Timely delivery and the condition of items upon arrival are frequently highlighted as strengths, contributing to overall customer satisfaction. However, some negative feedback points to issues with order cancellations, lack of communication regarding these cancellations, and perceived discrimination in customer service. While the majority of experiences are favorable, the company could enhance its customer service by improving communication and addressing concerns related to order fulfillment and support.
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Needed a bag for a high end Christmas event & wasn't looking to spend money on something I'd likely use once a year! Great service, excellent condition- will use again
Great very nice not as brand new but worked out every thin. Was great thank you I will recommend it to family friends neighbor I'll be sure to rent again sending item bk
I've purchased 3 bags from BBS now and I am super happy with my orders. All 3 bags have been even better than described and were amazing deals. I'm a huge fan!
I love this bag it is so soft I just love lambskin it was completely as described and i got it right in time for a trip, Thanks guys!
I've been purchasing handbags and accessories through Bag, Borrow or Steal for over ten years! They never disappoint!
I have trusted Bag, Borrow or Steal for over 10 years!
I received the LV bag and it was at a good price. I should've lowered my expectations because the bag smells like dirty socks/laundry. Not sure if the owner keeps it in a dirty hamper but it is not up to par and it's very worn tarnishing. I still kept the bag because I didn't notice the smell until I started using it 3 days after actually receiving it.
THIS IS THE BEST SITE PERIOD FOR LUXURY RENTALS. I AM SO PLEAED WITH THE QUALITY OF MY BAG! I HAVE BEEN A CUSTOMER OF BBOS FOR A DECADE. ALWAYS PLEASED... LOVE YALL
I received my medium Chanel boy bag in very good condition. It was 30% off discount. Shipping was super fast. Bag Borrow and Steal never disappoints every time I purchase something from them.
I had never heard of this site but decided to try it out and was not disappointed! Accurate description, fair pricing, quick shipping. I also asked customer service a follow up question and they responded promptly. I would shop here again!
Quick shipping. Quick and friendly customer service response to my questions. Overall great experience
I got my lady Dior bag I'm so happy! It's so clean and no white scratches! I'm satisfied and will
Be coming back for more bags 😍
This site offers the opportunity to purchase luxury items and wonderful prices. Grabbing a sale doesn't hurt either. I'm ALWAYS happy with my purchases from BBorS! And the one time I wasn't I was able to return and received a credit - which wasn't an issue because I always see something I want!
Just received my beautiful YSL bag. It came on time as promised, in time for a special event. Excited to use it for the month and hopefully have just as smooth experience on the return end!
The process was easy, photos were helpful showing all angles. Plus, crucial to see the model wearing the bags, it shows size on body.
Bought a purse on Nov 6th. 12 days letter when I called BBOS to inquire on my order a customer rep emailed me tht the ordered was cancelled due to BBOS being unable to authenticate it. No one called or emailed me to notify me of the cancellation. On Dec 5th bought another purse (same kind). Few days after the purchase I emailed BBOS and asked "would they honor the price of the previous purse that they cancelled because it was much cheaper and the order was cancelled and it wasn't my fault". Manager stated no and said he was going to also cancel this order and send me back my refund. Checked tracking (purse was due to arrive tomorrow) and order was requested back to sender! I'm not sure what I did wrong and why BBOS responded in this way to my inquiry.
Just another example of how you're discriminated against if you "seem" poor. That's OK, I'll take my money and potential resales elsewhere. Good Day!
Great exactly what I ordered great quality product
Bag was beautiful just what I wanted. Arrived on time great communication.
Very smooth transaction. Items are taken cared well
Answer: If you send an email to customerservice@bagborroworsteal.com one of the team members will work to assist you with your issue.