LyftReviews 909

The driver went off the side of the express way almost hit the guard rail. CS is horrible no help!

I started using Lytf after a few bad experience with Uber and the change worth it specially from the airport

Reporté u a agresión de un conductor de Lyft fué horrible estaba aterrorizada, el tipo se devolvió para agredirme, y esta noche por una carrera que tengo grabada toda la conversación que debía costarme 14$ en 20 min el chico de Yemen se tomo 45 min y me cobraron 25 dolares, ya basta el abuso, y la inseguridad. Pero tengo las pruebas y miabogado se va encargar.

I'm a clean, courteous person, I didn't do anything to offend the psychopath driver. The moment he saw me, he seemed enraged. I even had to walk to the car, he just parked at random and waited. At first glance he looks like a white guy, I hadn't realized he was Turkish yet. Once I heard his thick accent, I assumed his aggressive gestures, and disproportional tone could be a cultural thing. But then he progressively got ruder, and more hostile. He snapped at me when I asked which direction he was taking. He did a gesture like he wanted to slap me. I didn't feel safe, and he knew I had motion sickness, (because I told him when I asked if I could put the window down at the beginning of the ride. He said yes, then once I did. He put the window up) then drove chaotically, blasted an audio (about a man that offed himself) and started to sway the car back and forth while at a red light. He was acting like he didn't want me in his car. So, as soon as I knew where I was, I politely asked if I could be dropped off there, due to motion sickness. I told him I wouldn't cancel the ride so he could continue the route, and still get paid. He raged, refused to let me out, and started speeding. Then eventually came to his senses and decided to let me out but for some reason. He turned and drove farther than necessary and went into a parking lot. I politely thanked him, and again assured him I wouldn't cancel the ride, so he would still get paid. He screamed at me, saying he dgaf about the job, has a tesla, doesn't need money etc. I walked away, it seemed he parked at that awkward location just to yell at me. Even after walking away he was screaming alone in the parking lot. Eventually he sped past me. I contacted Lyft right after this and they brushed me off on the app. So, I called them, and the agent was dismissive about my racism claims but said I wouldn't be charged for the ride, and someone would call me to take my report about the incident in more detail. No one ever called, and I was charged for the ride. When I emailed them, about this, they ignored me. **** Be careful with these services, you don't know who's car you're getting into, and what they're capable of. If something happens to you, Lyft will not care.

The worst company to work,they don't care about their drivers at all,after I drive with over 5 years and they blocked my account for no reason, they said low rating but that isn't true my rating was 5 stars,for no reason if the passenger complained about the driver for no reason,they blocked right away driver,before they ask the driver about the issue,very bad work,you pick 4 people and their baggage for less than $3,after you drive 10 or 15 miles to pick the passenger,if the passenger no show up,you will get paid $2 hhhhhhhh is crazy they play to driver,stay away from Lyft you will lose your time and your gas and you will put miles on your car,and you will no make money from Lyft at all,

Sooooooo I've been a Lyft rider for several years, but all of a sudden tonight when I want to request a ride it books my ride, but THEN tells me to create a new account. So I got charged my ride fair, plus a cancellation fee and when contacting Lyft they wanted to do ABSOLUTELY NOTHING about it except tell me that I have to pay the cancellation fee. So $#*! this service and their customer service people. It's time to move to Uber.

These F**Kers quote me $70 to leave immediately.
$33 was the wait and save price.

I Ofcourse choose wait and save$33.

Expecting to pay $33 which is way cheaper I end up waiting a 25 mins just to be assigned a driver ok cool no big deal.

I get assigned a driver ride home everything's great.
I get out and the app freezes. Somehow the app gets stuck on add a stop. I added no stops and had to intention to add a stop. I was getting off of work heading straight home.

So I close the app and I immediately get a meager saying rate us and your price $116.

Woah what. Customer support time.

Haha this joke of customer support….available 24/7 but you can't speak to nobody and if you ask for a supervisor they end the conversation.

Customer support tells me they see no errors. Ok well there is one.

He tells me the price goes up when you add a stop.

I never added a stop you can ask the driver.
Then he says we'll account for time and other stuff.

Ok well that's understandable quoted $33 pay $43 ok that's sucks but ok.

Quoted $33 and charger $116 is unacceptable.
That's 4 times my quoted price.

They tell me there's no errors so I screenshot where it says I saved $73.

If I paid $116 and saved $73 you're telling me this 30 mins ride was $189.

Ridiculous. I even sent the screen shot to them to show and they see "no problems".

I understand there are peak hours.

At most no matter the time of day at most full price the ride is $70 at the most. Straight scam.

They charge me for a ride that the driver never showed up I disputed and I never got my money back be careful with Lyft.

I called Lyft for a ride that was about 1.2 miles from my home. It was accepted and I started watch the route the driver was taking and how long before I would be picked up. I was at my mailbox when he drove up and turned around and left. I continued to watch the app and he got on interstate 24. There was no way to reach Lyft! I was charged $32.00. I sent in a complaint and they refunded me $13.00. I emailed back and explained for the 2nd time I did not not ride with Emran. His route was not even close to mine. His route was 9.78 miles. I had to close out that CC because Lyft refused to speak with me. Be very alert …Now the Lyft icon is showing up on other emails that are in my phone? I don't know what the driver, Lyft or Construction Realty Solutions, LLC have in common but I am determined to find out. This only started when I used the same CC to pay the contractor! Nick Williams is the name of the contractor!

I use a walker and a wheelchair, when I use my wheelchair chair and lyft drivers see it some refuse and leave me,it fits in the back of any vehicle
My 13 year old grand daughter comes with me to pick up the wheelchair
I asked the last lyft driver to help my grand daughter with the wheelchair and she told us she doesn't pick up wheelchairs so I help my grand daughter both times while she watched with her phone in her hand
Whe We reached our destination I had to help her get the wheelchair out while she watched with her phone in her hand
Then she said we scratch the rental and it's 200 dollars
And I told her we didn't and I don't have 200 dollars
Lyft took the money out of my account in 20 minutes while am trying desperately to reach there customers service number to speak to someone
I know this woman was living and scamming us
Lyft never call or reach out to me to find out what happen

The driver went and cancelled on her own, without notifying me about it, I waited and waited. Poor service!

They keep asking me to repeat my problem but not really giving me any real answers except what is in their training handbook. A bunch of uneducated illiterate morons.

Was not happy with Uber so I tried Lyft. They sent me an email saying my first 3 rides will be 50% off. Used them twice in Philidelphia last week. Never got the 50% off, and they would not change it. Never again.
George McGee

I had a pick up time at 7am this morning to go and decorate my friend's house who is turning sixty three today and just found out that she is totally cancer free. My Rover is at Harley's shop waiting on parts from Minnesota. I needed a ride from lyft to takeme to her house so I could decorate it... She works nights at Trinity she is a nurse.
That has totally fallen through that makes me just sick. Nobody showed up to pick me up! It was suppose to be a driver named Anthony. I even left him a message last night. Never again!

After 20 mins of the app saying the driver was 1 min away, I rec'd a text saying there were no available drivers. Dissatisfied, of course, that they didn't show up, but I lost 20 mins while the app lied to me.