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MAC Cosmetics Reviews Summary
The company enjoys a strong reputation for its high-quality products, particularly its iconic lipsticks and foundations, which many customers praise for their performance and variety. However, significant concerns arise regarding customer service, with frequent complaints about product defects, order fulfillment issues, and inadequate support during returns. Customers express frustration over lengthy wait times for assistance and lack of follow-up on inquiries. While the brand's premium quality is acknowledged, these service-related challenges may deter potential buyers and impact overall customer loyalty. Addressing these operational shortcomings could enhance customer satisfaction and retention.
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Great product, Great quality, Great price, and wonderful customer service. I love everything that I have ordered from here.
I've tried several products and enjoyed them. Nothing that amazing, but truthfully I will never buy from them EVER again. Not even use their products. I am 100% boycotting them. MAC Cosmetics is pro-animal testing and TESTS ON ANIMALS. Cruel and unnecessary. Animal testing is obsolete and most results mean nothing or are plain inaccurate. "In vitro" test methods are so much more dependable, less expensive, and much more ethical. Don't bother buying MAC. If you want higher end products then shop with Anastasia Beverly Hills or Too Faced (cruelty-free). ALWAYS worth it. No guilt for you, no pain for the animals. <3
Wouldn't buy lipsticks from anywhere else! Such good colour options too and the price is reasonable for the quality you get
For me, make up Is fun. It's about enhancing the parts of us we love and yes ( covering up) those we don't ie pimples. It's the colours we see and the beauty of the ingredients used to make the products we love. Happy fun time. Companies such as Mac destroy that by taking these beautiful ingredients and using them to inflict pain. On an Animal. Mac is actually the most vile of these cruel brands. It was originally a not tested on animals brand and took pride in that. Their makeup was about fun, as it should be. They lost their sense of fun will chasing that almighty dollar. Even though they were a very successful brand they wanted more. They wanted the Chinese market. A market that insists by law that all products must be tested in animals. Mac cannot even use the excuse that they are worried about the safety of their clients. Pure greed at any cost. Do you really believe they would put your safety before the dollar.
I Like Very much the product of Mac Cosmetic, I have spray, mascaras, lipsticks, Eye Shadow all are of best quality, Its not have any side effects.
Mac seems to be average to me. I've tried their setting spray, mascaras, and lipsticks in the past and although I've never been disappointed I do feel that you can purchase products that are way cheaper and are the same quality (if not better) than mac
I looooove the eye shadows. They are amazing. They blend perfwctly and I always get my desired look. The lipstick is great too. Just still a huge fan of their eye shadow.
At MAC store near you or where MAC cosmetics is sold they are giving away foundation samples...no purchase necessary yall!! I got three and they are very nice and full coverage and blend with a blender or brush
Although the pro palette duo is a great compact for many single eyeshadows it is not magnetic what so ever but I just bought a pack of magnetic sheets to place on both sides
Very very expensive brand! But sometimes it very worth it! Some of their shadows are a little chalky and have tons of fall out. But other than that's its good
Overall Mac has amazing products but they barely have sales and is controversial because of their animal testing!
Mac is a great brand with a wide variety of products. Some a great and some over the years have been flops but their overall quality is great. A little too pricey for me but make great gifts.
I purchased a mac foundtation and was very disappointed with the product. After using my foundation a few times I noticed that it oxidizes and leaves me looking very orange. Given that the company is so expensive I expected more out of them.
I used to buy a lot of cosmetics by MAC. But it seems that their quality is lower than ever. I bought a moisturizer cream and it made me a really bad reaction. I thought that maybe was my skin that had a breakout. But it happened also with a lipstick. I'm not happy with this situation. I'm never going to buy there again. It's such a shame because I used to love this brand. If I were you, I would be aware of their skin products!
Mac lipsticks are always my favorite. It just feels incomplete without them. Big fan of Matte lipsticks and in my opinion no other brand can replace the quality of their products.
I love me some MAC. I went to the one near my house ad the beauty expert there was so helpful. They helped me match my perfect color and recommended some eye shadows.
Will visit again :)
Personally I am a little afraid to use the products as so far every single one I have tried I have had allergic reaction to which makes me wonder what they put in something that you put on your face and near your eyes and mouth. I'm a makeup artist and I wouldn't put it on any client even if they weren't allergic to MAC products
Really good quality and always exactly what you hope to get! They are keeping me as a loyal customer for sure. Keep up the good work!
Can't live without my Mac Cosmetics, especially for my eyes! Long lasting always makes me look and feel good!
I cannot rave amount the pigmentation and blendability of their palettes enough. The eyeshadows practically blend themselves. I saw some people saying the purple shade in the palette wasn't very pigmented so I wasn't expecting much but wow mine had almost full pigment with one swipe. So happy with this purchase. The only thing that draws me back is if they use animal testing which is disgusting if true.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members