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Marcelle Reviews Summary
Marcelle has a rating of 5 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases. Marcelle ranks 103rd among Cruelty-Free sites.
marcelle.com was having a promotional 40% off everything to celebrate International Women's Day. So i decided to place an order from them. I placed the order on march 13th... my order was finallyyyyyy shipped out of their warehouse on march 21st... a full 8 days after i had placed the order. Completely unacceptable. If they're short-staffed on warehouse employees, they should think of hiring more staff to handle the sales events. Doubt i'll be ordering from them again.
UPDATE: their customer service representative named Liné emailed me to apologize for the discrepancy. She offered stellar customer service. Thank you Liné for your exemplary service. You have redeemed yourself and I will continue to be a loyal customer of Marcelle.com as well as continue to purchase Marcelle items from local retail stores :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members