Massage Chair Relief
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Massage Chair ReliefReviews 29

4.0

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Massage Chair Relief Reviews Summary

Massage Chair Relief has a rating of 4 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Massage Chair Relief most frequently mention and customer service. Massage Chair Relief ranks 3rd among Massage sites.

service
3
value
3
shipping
3
returns
2
quality
3

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81 reviews

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Arizona
1 review
0 helpful votes
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Time to Relax!
March 3, 2023

Went to one of MCR's local showrooms. Sales person was knowledgeable, friendly and a good listener. No pressure too. Excellent communication during the shipping process and courteous, professional delivery and set up. They've already let me know they'll be around after the sale too! You're going to like working with these folks!

Date of experience: March 3, 2023
Washington
1 review
0 helpful votes
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Best Massage Chair Company
February 9, 2023

Massage Chair Relief and Dr. Weidner provide the best massage chair service in the industry. I have purchased from three other chair manufacturers before I found Massage Chair Relief and Dr. Weidner's service was by far the best. They have the best selection of the most reliable and technologically advanced chairs available.

The support from Dr. Weidner is truly outstanding and they are the only chair dealer that offers a lifetime labor warranty. I went to the Arizona showroom and Shawn Kim was so kind and knowledgeable on all of the chairs. He was so patient and helpful in assisting my Wife and I in finding the perfect chair for our needs.

Dr. Weidner truly defines what great customer service looks like. He provided incredible after-sale support by providing valuable email information as to how we should prepare for the delivery of our chair, keeping packaging material in case of a return and even provided a wonderful thank you gift package! This is legendary customer support. Massage Chair Relief and Dr. Weidner have my highest recommendation. A++ Do yourself a favor and look nowhere else for your next massage chair. Clayton M

Date of experience: February 7, 2023
California
2 reviews
0 helpful votes
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Very impressed!
August 19, 2022

From my first phone call to Massage Chair Relief in Cerritos, California, the process was extremely smooth and enjoyable. Michael was absolutely helpful and low-key. He helped navigate me through all of the massage chairs, and given all of the education he gave, once I was in the right chair, I said, "This is the one!". I received my chair in four days after purchasing it. The installers were fabulous. They had to carry the chair up a very curved stairway up to my work-out room in my home. They were very professional and did a great job. And they disassembled my old, broken massage chair and took it away for me. And the chair... WOW! The biggest problem with the chair is that, once I'm in it, it feels so great, and does such a great job, that I just don't want to stop. Thanks so much to everyone at Massage Chair Relief. Very best regards, Dr. Rod Kurthy

Date of experience: August 19, 2022
Aj E.
0 reviews
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The site was great with providing information on massage chairs as I used it as a point of reference. In navigating throughout the site, being a software developer, it has a few opportunities to improve the user experience. Overall, the site was very helpful and informative and easy to get around.

Date of experience: October 25, 2020
Tim B.
0 reviews
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Great sales experience!
October 6, 2020

Great sales experience!

Date of experience: October 6, 2020
Vann L.
0 reviews
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Good experience
October 6, 2020

Good experience. I need a question answered on my chair.

Date of experience: October 6, 2020
Rodney F.
0 reviews
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Great
October 2, 2020

Great

Date of experience: October 2, 2020
Ken G.
0 reviews
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Excellent service, very patient with us and answered all of our questions. Did not fee rushed in making this purchase. Entire process was super easy and they setup chair perfectly! Wish this company sold cars since this buying process was a great experience! Our family thanks you!

Date of experience: October 1, 2020
Utah
1 review
0 helpful votes
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I highly recommend purchasing a chair from this company. First, the massage chair is amazing. But, more than that, the company is extremely responsive. They returned my call both times within hours of my voice messages, they didn't make me feel rushed as they answered my questions, they were extremely honest, they kept me up-to-date on the delivery, and the price was extremely competitive. I would definitely shop here again and have no hesitations in giving them a 5-star review.

Date of experience: October 1, 2020
Ann N.
0 reviews
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Things went smoothly
September 22, 2020

Things went smoothly. Dr. Alan Weidner was vey helpful. It was truly a pleasure to do business with him.

Date of experience: September 22, 2020
David N.
0 reviews
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Very easy and dependable doing business with this firm.

Date of experience: September 17, 2020
Dana G.
0 reviews
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From our show room assistance with Shawn Kim in Mesa and also the follow-up from owner Dr. Alan Weidner, your customer service is top-notch! Our chair arrived promptly and care was taken to place it in the proper spot by the delivery men. We are using our chair often and love it!

Date of experience: August 20, 2020
Daniel L.
0 reviews
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The search for the chair was amazing and Shawn was very helpful. After a week and a half of researching and trying other chairs I decided with the Ogawa Advanced Drive chair. Delivery was within a week. They put the chair together very quickly and it works great! Only negative of the whole process was they chipped the paint on my front door jam.

Date of experience: August 18, 2020
Curt G.
0 reviews
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The shopping experience went very well, however the white glove delivery and putting the chair together, which I paid for, didn't go as I thought it might. I pretty much put the chair together myself.

Date of experience: August 17, 2020
Andres V.
0 reviews
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Alan is awesome, he answered all my questions promptly! A+++

Date of experience: August 6, 2020
Howard H.
0 reviews
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Support department was very helpful in tracking my chair for me. Overall provided a very professional buying experience.

Date of experience: July 23, 2020
Bryan E.
0 reviews
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The chair came with a small broken piece but they are in the process of fixing it.

Date of experience: July 21, 2020
Amin A.
0 reviews
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Very happy with massage-chair-relief.com
July 10, 2020

Very happy with massage-chair-relief.com. Dr. Weidner is very knowledgable and willing to help.

Date of experience: July 10, 2020
Eric T.
0 reviews
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So far so good!
July 9, 2020

So far so good! A promo code might have been nice though.

Date of experience: July 9, 2020
Patricia P.
0 reviews
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Delivery was on time and they were very careful in making sure the chair was not harmed

Date of experience: June 26, 2020