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McDonald'sReviews 545

1.6

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McDonald's Reviews Summary

McDonald's has a rating of 1.6 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 327th among Restaurants sites.

service
242
value
230
shipping
115
returns
125
quality
212

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Virginia
4 reviews
8 helpful votes
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This review is for McDonalds chicken nuggets only. When I cut a nugget open I see what appears to be ground-up chicken, guts, bone, skin... not solid chicken breast. The good news is you can get solid breast chicken nuggets at Walmart. Just solid breast chicken! Enjoy!

Stewart C. Hagerman

Member: American Mensa

Date of experience: August 8, 2017
Georgia
2 reviews
0 helpful votes
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In all or most mcdonalds locations that ive been to over the last year have discontinued the CHOCOLATE CHIP FRAPPE. I live in virginia and all the mcdonalds around my home dont sell the frappe anymore. Ive been to north carolina and they do sell it there so im wondering why its only gone in some places. It could possibly be because of money problems or other issues but i really wish mcdonalds would sell them everywhere again. It was the only coffee i would ever drink so bringing it back would most likely satisfy other customers as well

Date of experience: July 17, 2017
Pennsylvania
1 review
0 helpful votes
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Curious... if all Williamsport McDonald's allow free water. I notice some make you feel like your stealing soda. When that is not the case. Our world has come to being sad to think the worse in people. Now don't get me wrong I'm sure people have done that or possibly thought of it but staff should know how to handle themselves in a professional manner. If those stores are granting water cuttos.

Date of experience: July 16, 2017
California
6 reviews
15 helpful votes
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C. C Yin is a man and owner who does not care about the handicapped or about his customers. I have never been able to get him to turn his drive thru speakers up so I can hear in Vacaville or Vallejo which are both of his locations. I'm hearing impaired and have a hard time hearing. I have even received the wrong food many times and even cold food. I want to talk to him but he doesn't want to talk to me. I have tried calling Corporate and they tell me he doesn't have to talk to me if he doesn't want to. This man escaped China and came here with nothing he tells everybody, but now he has 14 McDonalds locations. He should be grateful from being in this country, but he's not. All he cares about is his money and bragging about his fame. This man is nothing but a low life scum. Find out which locations are his and don't buy from him go to others that he doesn't own.

Date of experience: July 10, 2017
Virginia
1 review
0 helpful votes
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Treat workers bad
June 3, 2017

Don't seek employment at McDonalds in Covington, Virginia! Treat workers like crap. Make workers stay and pull 16 hours due to call out but when worker tries get next day off cause they just pulled 16 company doesn't allow this to happen. Also make workers work every weekend instead of doing a rotation like most jobs do. Work at this McDonalds if have no life!

Date of experience: June 3, 2017
Illinois
3 reviews
9 helpful votes
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New Guacamole Burger
April 27, 2017

Love their new Guacamole Burger! Guacamole on the top of the burger with salsa, and ranch dressing on the bottom of the burger.

Date of experience: April 26, 2017
Jabber J.
California
3 reviews
19 helpful votes
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I love Mc D's and don't usually have any issues, but the last time I went was not so good. I had a late night at work and stopped to grab some dinner on the way home. It was almost closing time, but no one was around except the workers goofing off inside.

I waited 23 mins AFTER ordering until the food came to the window and it was cold already. I didn't get to eat anything until getting home and microwaving it, which isn't as good as when its freshly made. The pickles get rubbery, so i had to pick apart the sandwiches first, before heating them. So much for 'fast food', i could have just cooked for all the time i spent .

Date of experience: January 26, 2017
Georgia
1 review
0 helpful votes
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MESSY MCRIB
December 28, 2016

We stopped at the McDonalds in Bryson City NC on our way back from Waynesville. We was getting the Mcrib combo with an extra one for $1.49. Well we got our food and we asked for no onions for all six mcribs and a couple of them had onions on them but the sauce was way too much. I went to eat mine and there was so much sauce on my sandwich that my mouth was burning and it was all in the boxes as well. All 3 of us had so much sauce on our sandwich and in our boxes that it could probably been enough for two to three more sandwiches. Im glad yal have the McRib that i wish yal could keep it. But maybe the next one i get i will ask for lite sauce and see what the results is.

Date of experience: December 28, 2016
Pennsylvania
2 reviews
5 helpful votes
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Special orders do upset them, you will not have it your way at this location! Be very cautious when ordering from the McPick 2 for $5 menu! You will be overcharged, not receive what you ordered and the food will be cold. Most times you will be inconvenienced and asked to pull forward and your food will be brought out to you at their convenience! If you review them at mcdvoice, ask to be contacted, they do not! Twice I have but to date have not heard back and at this point don't expect to

Date of experience: November 13, 2016
Michigan
3 reviews
12 helpful votes
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First they have a mobile app that's OK at best, can't pay with it, but at least it provides coupons for food, then a couple of weeks ago it tells me to update the app, I thought may be they get wise and allows me to pay with the mobile app. After I updated the app, it won't even let me log in, tried many times over several days, still says "We are having trouble connecting, please try again later". I see many complaints about it on the play store site about this app. Go fix it already!

Date of experience: November 4, 2016
Philippines
3 reviews
7 helpful votes
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Bland food
October 4, 2016

I hate the way they cook their burgers and fries. They could really improve it. But why is it really very bland? Their service isn't even good, most service crews are lazy. They don't come back when you ask them to get something, like salt, etc. Gosh, I hope you guys improve.

Date of experience: October 4, 2016
Texas
1 review
1 helpful vote
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In Galveston Texas if you have tattoos, and if you spend any money at any of the McDonalds here you are helping them to continue to descrimanate. The will not hire you if you have tatoos. Even if they can be covered up. So I think everyone with even 1 tatoo should refuse to spend their hard earned money somewhere that would not give you a job just because you choose to have a tattoo. Think about if everyone with a tatoo decided not to eat at McDonald's how much business would they lose?

Date of experience: April 13, 2016
GB
3 reviews
13 helpful votes
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Huh; I tried many times their food but that is not up to mark and nor healthy too. McDonalds should close their restaurant if they cannot provide healthy food.

Date of experience: April 1, 2016
Michigan
3 reviews
1 helpful vote
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A $#*!ing shake! "I'm sorry, our machine is down for scheduled cleaning"

Date of experience: March 22, 2016
GB
9 reviews
7 helpful votes
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Poor service
March 16, 2016

I go to McDonalds from time to time when I don't have somewhere else to go to have my dinner. Their food is so so, but if you're hungry you can eat it. However, the service is dreadful. The stuff is so rude!

Date of experience: March 16, 2016
Texas
2 reviews
1 helpful vote
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NO NUGGETS
January 3, 2016

HERE IT WAS 6PM AND I WAS TOLD THEY HAD NO CHICKEN NUGGETS AND A NOTE TAPED ON DOOR SAID WAS GOING TO CLOSE AT 7PM ON NEW YEARS 2015-2016 AS THE INSIDE WAS ALREADY CLOSED AND COULD NOT MAKE MY SON ANY FUNKY CHICKEN NUGGETS? RUDE

Date of experience: January 3, 2016
Maryland
2 reviews
1 helpful vote
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Awfull experience
December 21, 2015

I don't understand what happens at the core of the frabchise bur their customer service is one of the worst. I have seen customers mistreated on tv news but. Once you live it is not nice. My wife was called stupid and delayed my order for 45 minutes.
At the end who is gonna get crazy for a hamburguer. Just don't buy there anymore!

Date of experience: December 21, 2015
California
2 reviews
1 helpful vote
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Fries chips is not as good as usual, seemed over-fries.

Date of experience: May 27, 2015
Maryland
1 review
2 helpful votes
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I was upset with the fact that McDonalds treats American workers so unfairly. They can pay workers in another country 15.hr but only pay our own USA people min. Wage! I make over 37,000 a year and I struggle. I can not imagine how hard it is for a min. Wage employee. McDonalds had it's start here in USA. My children and I used to Love McDonalds! It was as American to us as apple pie, but not anymore. My children and I both agree that they are CUT THROATS in the worst way! We will never walk in a McDONALDS again! SHAME ON THEM! My family and friends feel the same way!

Date of experience: April 12, 2015
Illinois
1 review
1 helpful vote
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GIVE ME MY SANDWICH!
March 18, 2015

You took away the chicken club sandwich at my local McDonald's. It was my favorite. I will also note that you took off many of the burgers. My family is also not pleased. Not cool guys. So not cool.

Date of experience: March 18, 2015