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mHelpDesk Reviews Summary
The company has established a reputation for offering reliable products that have been utilized by customers for an extended period. However, there are significant concerns regarding the lack of adequate customer support and training resources, with many customers expressing dissatisfaction over the limited assistance available beyond basic online videos. This gap in customer service has led to frustration and a perception that the company may not prioritize ongoing support or product updates. Overall, while the products are generally viewed as dependable, the customer service experience appears to be a critical area needing improvement.
This summary is generated by AI, based on text from customer reviews
Used for a couple of years - very out dated, little to no customer support or training's except for videos on their website
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members