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The customer feedback for Michael Kors reveals a troubling reputation, primarily characterized by significant dissatisfaction with customer service and product quality. While some customers appreciate the aesthetic appeal of the products, many express frustration over poor service experiences, including unresponsive support, difficulty with returns, and inadequate solutions for defective items. Common complaints highlight issues such as incorrect orders, lack of warranty support, and the perception of low-quality materials. Overall, the sentiment leans heavily towards disappointment, indicating a pressing need for the company to enhance its customer service practices and product reliability to restore consumer trust.
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Recently I brought a handbag from a Michael Kors store whilst in Edinburgh. When I walked in the staff where very polite, welcoming and helpful, with out being too over the top which I find uncomfortable.
The bag its self is beautiful and of beautiful quality as expected.
Obviously Michael Kors is not cheap, but the quality and brand is what you pay for.
Well worth the money if designer bags are your thing.
I WOULD have given this website a 5 star review if every item wasn't out of stock. They have tons of bags on sale however when you go to purchase them they are ALWAYS sold out... so what's the point? I check the site on a regular basis thinking one day I will get lucky and be able to buy a bag on sale but it never happens. My advice for whoever is running this site, PLEASE take each purse out of the "sale" section once its become sold. SIMPLE ENOUGH.
I am a huge fan of Michael Kors, particularly his watches. The entire line of ceramic watches are amazing. The style is stunning, the weight is substantial, they are virtually indestructible and reasonably affordable considering how well they hold up!
Thank you Michael Kors, I am a huge fan and I love your products!
This is THE official Michael Kors website.
Take care when looking for Michael Kors products, most sites are scams. Make sure you stick to a real known retailer.
Answer: I wouldn't buy from this crook. They will NOT send a refund and lie about it being sent.