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3.1

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Mint Reviews Summary

The company has garnered mixed feedback, with customers appreciating its ability to consolidate financial information and track expenses effectively. Many users find the interface user-friendly and value the insights it provides into their spending habits. However, significant concerns arise regarding customer service, with frequent complaints about unresponsive support, difficulties in account management, and issues with data syncing, particularly with major banks. Additionally, intrusive advertising and the perceived complexity of account closure processes detract from the overall user experience. Overall, while the product shows potential, the customer service approach needs substantial improvement to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
13
value
11
returns
5
quality
10

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Arizona
1 review
2 helpful votes
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I do love this one
October 15, 2009

I do love this one. The graphics are well done, the site super easy to navigate and the features too many to discuss. I use it every day!

Date of experience: October 15, 2009
New York
83 reviews
373 helpful votes
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This was one of my favorite finance sites before since the software was essentially free. Now that intuit owns them I'm betting it will even be better though they will push you towards buying quicken at some point.

Date of experience: October 7, 2009
California
1 review
1 helpful vote
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Heart it
June 18, 2009

Heart it. From the beginning, and with every new rev. Disclaimer: I do its PR, BUT, even if I didn't, it would be a saving grace.

Date of experience: June 18, 2009
5 reviews
26 helpful votes
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Great Money Management Tool - I really like Mint. The user interace is great, and very user friendly. I got my credit cards and back account up and running in no time.

Only gripes so far is that I can't seem to apply my student loan or 401k loan, the data always seems a couple of days old/stale and the recommendations/savings stuff so far is a bit inane and off target.

Still, I get great visibilty into my finances. Recommended, especially because it's free.

Date of experience: November 24, 2007