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MLB Reviews Summary

MLB has a rating of 1.3 stars from 123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MLB most frequently mention customer service and last year. MLB ranks 53rd among Baseball sites.

service
40
value
42
shipping
18
returns
21
quality
33

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Florida
2 reviews
0 helpful votes
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Great coverage
December 24, 2021

Subscribing to MLB network is the best $25 a month I have ever spent. I got to watch all my beloved Braves games (except blackouts). I can start the game over if I need to. I can ff through commercials. I will definitely be back for the 2021-22 season. It's gonna be another winning year for my Braves. Since moving to Florida from Georgia, I have to pay for Georgia sports. I had Directv for a long time wayyy too expensive. Thank you for your coverage. It's the best.

Date of experience: December 23, 2021
Florida
1 review
0 helpful votes
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Terrible
October 10, 2021

Wanted to watch ALDS postseason games. Watched first 2 games on FS1 on my Spectrum cable account. On the Oct 10 weekend game, was disappointed to see that the game was not available on FS1. It was only available on MLBTV. However, with a MLB account and a cable subscription, MLB told me I could get the game at no cost after jumping through several login hoops. None of the login hoops worked. MLBTV would sell me a subscription for $25 to see the game, which is not what they said in their promotion material. MLBTV is a lying, money grabbing operation that does not do what they say they will do. I wouldn't give them a nickel for any of their subscriptions. I'll listen on local radio stations.

Date of experience: October 10, 2021
New York
1 review
0 helpful votes
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Too many blackouts
October 6, 2021

This is not worth the money. Too many black outs and only watched 2 games for the season. This is a rip off and not sure how MLB can take your money ($100 for the year) for 2 games. Its almost scammish. Yes, they tell you in the beginning that there are possible black outs and there are no refunds. But who would have thought that 90% of the games are blacked out? Then after the game you have to wait an hour and a half for the game to become available. By the time that happens, your in bed. Some people have to work. Then by the time you get home from work, the showing is not available anymore because they are advertising for the next game. This is not worth the money! And I do NOT recommend this.

Date of experience: October 6, 2021
Illinois
1 review
1 helpful vote
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Never Again...
October 5, 2021

Beware that you DO NOT get to watch every live game, especially if you are in region to your home team. I paid to watch "my team", all of which are blacked out regardless of home or away, and any post season games are also blocked. Rip off... never again will I purchase this. It's like going to a restaurant because they have the best burgers, and you order one and its served to you but you're not allowed to eat it.

Date of experience: October 5, 2021
New Jersey
1 review
0 helpful votes
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MLB.Tv Review
September 17, 2021

I am an avid fan of The Boston Red Sox, as well as, just baseball in general. MLB.TV to me gives the everyday fan the opportunity to watch whatever team their heart desires. Living in New Jersey the only games I can not watch them play on the website is when they are playing in Philadelphia against the Philadelphia Phillies. Which for us, all you have to do is turn on the Phillies broadcast and voila you have the capability to watch these games. My issue with this however is for the people who are not able to afford the $130 price tag associated with a season's worth of baseball. If you can, then you are able to go about your day as you please. Luckily enough I get free MLB.TV by using the T-Mobile Tuesdays deal associated with the app. I love this app because it gives you game day quality as if you have the ability to tune into your local station to watch the games. It gives me the ability to have NESN, the New England Sports Network, readily available whenever I want to see my team play. I appreciate the fact I can always see my team and whatever other team I wish, play the sport I love. If they fixed blackout restrictions and the price like many other sports viewing apps do, I feel as though they would be even more perfect to be used by the common consumer.

Date of experience: September 16, 2021
Minnesota
1 review
0 helpful votes
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Hard as hell to share tickets!
August 28, 2021

Bought 4 baseball tickets. Need to share with three others. Almost impossible to accomplish with MLB's $#*!ty software. They put up all kinds of barriers to sharing. Why?! They got their money! If I want to give a ticket to my daughter's boyfriend's sister's dad's mistress, why the hell does MLB care?! They got paid including their $17 per ticket online fee! WTF?!

Date of experience: August 28, 2021
Michigan
1 review
0 helpful votes
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Terrible
July 27, 2021

Thought I would try the seven day free trial then I found out right away within minutes that my team wasn't even on there because of blackouts so I went in and canceled it once again right away they charged me immediately so I had my bank fix that charge and they went right back in and charge me again after I canceled everything when I was supposed to have a seven day free trial don't bother guys!

Date of experience: July 27, 2021
New Jersey
1 review
0 helpful votes
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T-shirt
June 26, 2021

I bought a T-shirt from you. I bought a small T-shirt. They changed it for me. I'm glad I was able to get the t-shirt I wanted. I spent a lot of time on it.

Date of experience: June 26, 2021
Illinois
1 review
1 helpful vote
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Baseball has become a complete joke. We go from Used Car Salesman Bud Selig enabling rampant HGH, which has destroyed not only baseball, but it has trickled down to corrupt our youth AND the FABRIC of SOCIETY. Manfred is dumber than a box of rocks, 15 fries short of a Happy Meal, and a wrench, hammer, tape measure, screw driver, electric tape and a box of nails short of a toolbox. Theo Epstein? Heck, Joey/Phoebe from Friends, Woody from Cheers, would all be 10X better. You don't enforce illegal substances during the season, Manfred is a Commie, intentionally ruining America's National Pastime. Treason.

Date of experience: June 15, 2021
Wisconsin
1 review
0 helpful votes
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We have a subscription for one MLB team. As longtime loyal fans we would be happy to pay for GOOD service. But that's far from what we get: constant freezing up, every game. On 5/11/21 we were watching a game that went into a rain delay in the 9th -- it turns out the game went to 10 innings, but they didn't bother showing anything after the rain delay! They don't care. So disappointed!

Date of experience: June 13, 2021
New York
1 review
0 helpful votes
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I wish there was a negative rating, ordered an XL sweatshirt, it has "XL" on it, but definitely about Medium size, sticker on it has "GREEN" but it's black color. I can't return it because it's a personalized shirt. NEVER order from MLB, and going forward I will not be be subscribing to MLB. TOTAL DEBACLE.

Date of experience: May 19, 2021
Louisiana
1 review
0 helpful votes
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The site offers a feature called "Follow Your Team" which allows people like me to watch the YES feed of Yankees' games, even when they are playing a team in my regional sports network area (in my case, Texas Rangers and Houston Astros). I had the feature for each of the past two years since it was offered. This year, there is no working link on the site to allow me to purchase the feature. I tried calling and spoke to three separate agents over three days. Only two were even baseball fans, only one knew what a RSN was, and NONE of the reps knew how to navigate the MLB.TV website. I repeatedly asked each to transfer me to someone who was familiar with the website. The best they could do was send texts to a supervisor. I was promised that someone would call me on two occasions, it's been over a week and no one has called. I tried sending a detailed email with URL links to the inoperable pages on the site. That was one week ago and although I received an auto reply ("someone will get back to you shortly") 5 or six days after the email was sent, no one at MLB has replied as of the time of this writing. The product is great! But the support leaves much to be desired. How can any company engaged in internet commerce be allowed to neglect support of a product that they're selling online? There ought to be a law. I gave this review a 1-star because the product is excellent. NEGATIVE numbers would be required to adequately express what I think about MLB.TV customer support.

Date of experience: May 12, 2021
Puerto Rico
2 reviews
0 helpful votes
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The worst thing about the MLB streaming site is that before letting you watch a game that has been completed it first tells you which team won and who was the hero of the game. Yes, that is correct, a full-on spoiler is now unavoidably built in to all archived games. I've been streaming MLB for years and usually watched late-starting games on the following day, which had not been a problem until now. All I had to do was select the "Hide Spoliers" option but, as of a few days ago, some genius at MLB thought we customers would like them to spoil the game for us before we could watch it. As you select a game to stream, before being able to hit "play," a still image pops up showing the key player(s) of the game, clearly revealing who won and often how. So much for "hide spoilers"! I've no idea how this is good for anyone but it's certainly ruined the MLB experience for me and makes me wonder why I even bother to keep my subscription. Hopefully someone at MLB will do something about it before their customers drift away.

Date of experience: May 12, 2021
Michigan
1 review
0 helpful votes
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Service is awful
April 24, 2021

They will randomly block games for no reason and if you call tech support they do not help! It's a big waste. Don't pay for it because you can't watch a lot of the games it says you can. Very very awful tech support

Date of experience: April 24, 2021
California
1 review
1 helpful vote
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MLB asks me to pay big $$$ to get to watch all out of market games, but their website is an abject failure. Often freezes up, both on my phone, and on my computer. Oh, and now unless I approve of them stealing all my personal info, it doesn't load at all. Really angry with these money-grubbing losers. What happened to baseball? Rich owners decided to milk it to death, that's what.

Date of experience: April 22, 2021
Georgia
1 review
1 helpful vote
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MLB needs to focus its energy on making the game interesting and fun. Taking political sides on a complex issue like voter ID leaves a bad taste. Just because your a Monopoly doesn't give you the right to try and bully force your Opinions on Americans. Shame on MLB. I won't watch anymore.

Date of experience: April 17, 2021
Georgia
1 review
1 helpful vote
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Racist organization
April 6, 2021

The MLB makes money off the talent of minorities, yet cowardly bow down to Stacy Abrams who is a racist and a liar. How could you take away the income the Allstar game would bring to mostly black Atlanta and give it to white elites in Colorado? Sports should not take a political stand. Period. Never. We are SICK of it and will not spend another minute wasting our time allowing you to make money off of us.

Date of experience: April 6, 2021
Ohio
1 review
0 helpful votes
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I will have nothing to do w a business that takes a political stance. It's not good business! Shame on you!

Date of experience: April 5, 2021
Texas
1 review
0 helpful votes
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Not worth it
April 4, 2021

Joined mlb through 7 day free trial. Why would I pay for the games I want to see when they are always blackouts.

Date of experience: April 2, 2021
Connecticut
1 review
0 helpful votes
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WOKE $#*!S
April 1, 2021

I hope every one of you morons that voted to move the All-Star game out of GA. Take your ball and go home you $#*!in $#*!s.

Date of experience: April 1, 2021