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MobStub Reviews Summary
MobStub has a rating of 3.1 stars from 734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 6th among Daily Deals sites.
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The charger doesnt charge.
Doesnt work. Doesnt work. Doesnt work. Doesnt work. Doesnt work.
Doesnt work. Doesnt work. Doesnt work. Doesnt work.
Small item purchased - a solar cell phone charger. It charged a couple of times but within a month of service, it ceased charging. I wrote to them and asked how to exchange it for one that worked. I was told that I had to return defective items within 15 days, but it wasn't defective when I got it. They wouldn't do anything! "So sorry for my inconvenience" I won't ever purchase anything from this company again as this is no way to treat customers.
Contacted Mobstub regarding receipt of drapes in wrong color and was told I am responsible for return shipping. This was their error and yet I'm being penalized. This is wrong. I was originally planning on purchasing several more things but have changed my mind due to this experience.
In addition to my first review that I forgot to include of MobStub since I paid off my credit card in full for the wrong item that I purchased, I was also told by the MobStub agent that they would refund the cost for the item number that I paid for to my checking account which would take 5 to 7 business days. That was nearly two weeks ago considering that patience is a virtue if MobStub follows through.
Their merchandise is below par and their customer service is non-existent. They cannot be reached by phone and they WILL NOT accept returns for any reason. That alone is a major red flag and indicates that they KNOW they can't stand behind their merchandise.
Beware of this website! Company failed to deliver a Christmas gift I purchased for my grandson. I experienced tremendous difficulty in receiving a direct response after submitting my complaint to mobstub. I also purchased some Egyptian bedsheets for my daughter and received the wrong size. Mobstub does not allow for corrections to an order made, regardless of the error originating on the company's side. Upon further investigation, I discovered that the multiple purchases I made on mobstub were far less expensive on Amazon. From now on, I will stick to Amazon. I have learned a very expensive lesson.
The prices they display are ridiculous. If you search for the items on amazon or target their cheaper than the "markdown" price on mobstub. I ALMOST ordered a heated shoulder wrap for 17.00 with a markdown from 79.00. I found it at Target for 14.99.
The merchandise is cheap.
Terrible customer service. I had bought something as a gift and it ended up being trash and since it was past their return date they would do nothing for me.
I ordered three items, only one arrived. Their only customer service is via email (no phone number) and goes unanswered. Tried to cancel items that never arrived, no response. They eventually shipped after multiple requests to cancel. Avoid this company or at least know what you're getting for your money. No returns, no customer service, no response to inquiries.
Ordered the wireless charger. Didn't work. Getting run around from the company. Will file with Better Business Bureau.
DO NOT ORDER FROM THIS COMPANY! I ordered 2 motion sensor lights and niether worked so i contacted the customer service department and all i get is the runaround. I have been trying to get replacements or my money back since the middle of November. I have turned them over to the Better Business Bureau.
Needless to say, i will NEVER orser from this company again!
I ordered 4 wireless chargers, not one, 4, and found out none of them work. Christmas Day, we tried many different phones, and only one worked for a few minutes and died out. I spent $71.00 on them and shipping and they claim there is no
Refunds. What place could sell crap like this without giving out refunds and still be in business? I would like to send them back, but more shipping charges and they would probably be thrown in a big junk bin with all the other returns. They should probably
Be reported to the Better Business Bureau so they cant keep taking money for their fake merchandise.
We ordered two cordless chargers for Xmas gifts. Both of them didn't work. The instructions on a 2' X 2" slip of paper had words spelled wrong. We went to the internet and found that there is another part that should have come with it and of course we didn't get them. There answer is you spent $ 35.90 on these and they are yours. Try them again they should work. The internet is full of negative reviews from many others who got ripped off on the same chargers. THE WORST! Read the reviews and don't take a chance on getting ripped off by these creeps!
This company is a rip off, they should have zero stars across the board! Do not buy from them ever! They don't do refunds at all. They get their money and just tell you to get a refund from your bank! I bought 3 cordless chargers and not one worked as advertised. The cord was so small you couldn't even plug it into a wall! I hate that I was scammed!
I ordered their wireless charger. It came without the cord for it. I've emailed them several times and they respond saying the charger has been delivered. I keep telling them it was delivered WITHOUT A CORD! I don't think they understand English.
I bought one of the wireless charging pads for iPhoen 8. Cord they give you is 3 inches long which is useless, so you need another cord. The unit worked one time, then never again. Now it won't even turn on when plugged into a charging block or my computer. I emailed the company several times and got zero responses. Total rip off. AVOID these scam artists!
I am very satisfied with the purse I ordered. It is exactly what I ordered. It did take a little longer to receive it, but it was worth it. Thank you I was a little worried because of all the bad reviews but I'm quite satisfied.
I ordered 2 item bath mat set. I received 1 wrong color bath mat. Filled out contact form and also emailed. I followed up for 4 days. On last day said if no response today I'm disputing with my credit card, no response so next day I did dispute. Much later that day I received a request to send a photo of what I received. I told them I disputed and I'm done due to horrible customer service.
I ordered 3 bracelets described as 18k gold. They are NOT 18k anything, they are cheap cheap cheap! I also ordered 3 croas body bags. One of the bags was the wrong color and all three smell weird. Also the straps are all messed up, can't be straighted out and are sewn on improperly. I've called many times with no reply, as well as emailed. No answers back from their "excellent customer service"! They HAVE NO CUSTOMER SERVICE OR ANY MORALS. SHAME ON THEM FOR RIPPING PEOPLE OFF. GOD IS VERY DISPLEASED WITH THEM, that's all I can say!
I ordered 2 LED charging pads and they arrived in a timely fashion but the cord to plug the unit into the wall is so short that you'd have to build a shelf right next to your outlet near the door! And then it didn't charge my phone. I hope this finds as defective merchandise because their return policy says all sales are final, unless defective. This sucks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members