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Movavi Software Inc. has a rating of 3 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Movavi Software Inc. most frequently mention and video editor. Movavi Software Inc. ranks 7th among Video Editing sites.
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I will give 4 stars to the Movavi Video Editor Because, It has Lots of amazing features that Filmora doesn't have.
But, One thing I find that it takes the more cpu processor than it want.
Please fix this issue and make it more compatible with low devices.
Thank and Regards From Satyam Anandtech Team(Youtuber).
First, Movavi goes under "imovie" that apple puts up for free on Mac. So they deceive you so you can download their program and pay. DON'T do it. I downloaded this program and it attacked my computer with viruses. Technical support from Apple quickly fixed it. The product says to refund for 30 days but when I wanted a refund for it and I don't want to use the program because of my anxiety with using this, they asked soook many questions that they denied that they did not have any virus. Wait... is n it, customers are always right! Ohhh. Not this one. Beware! Don't use and download their software.
I was happy to see Movavi free software ad, and quickly took it and try. It made an awesome slideshow at the Preview Mode and I was very pleased, but then when I Exported it and saved on my disk, there were many blank green slides in between. So, found out it's not free, you have to pay to make into movie.
I paid $75 to the company, thinking that I will have a good movie MP4 or Avi file now. Not so, though I have the slideshow now, but know what, there is no transition supported in my MP4. It was awful for a slideshow without transition. Can you believe, with $75, you still get a piece of junk!
The support team only asked me questions but didn't follow up after I answered their questions.
Don't be fool! It's not free. Even with $75, your software has no transition available.
Hello!
We apologize for any inconvenience. Please note that we do not advertise our software as free. We offer a free trial version of the program that is provided to evaluate its functionality before making a decision about purchase.
Please update your review by indicating the ticket ID issued to you by our support team so that we can find your request and resolve your problem as soon as possible.
Best regards,
Movavi team
Movavi Facebook support desk went above and beyond the necessary help I needed to resolve my screen recording issue, They were concise and prompt and I would definitely recommend them for any future problems or questions concerning Movavi. Thanks!
They have two things - one is software & one is app. I used app to make a movie on a free trial then I liked it so I was trying to purchase but ended up I purchased their software. Still couldn't download the movie that I'm made during the free trial app. I realized that there are different between software & app. I purchased the app & signed up for their monthly subscription. So I emailed & asked for the refund the software error. They said NO NO NO NO. Pissed me off.
Hello!
We apologize for any inconvenience. Please update your review by indicating the ticket ID issued to you by our support team so that we can find your request and try to find an alternative resolution of your problem.
Best regards,
Movavi team
There was a 30-day money-back guarantee for the software I bought that the company would not honor. I had never once used the software and it was purchased as a trial so I could see if it would be appropriate for my business. Unfortunately, it turned out not to be but even after multiple attempts over the course of several months, I could not get the company to honor the 30-day moneyback claim. It was frustrating and took up a lot of my time and I never got my money back. Sad to say, but now I would not purchase from this company again, regardless of the usefulness of the software.
Hello, Polly!
We apologize for any inconvenience. Please note that 30 Day Money Back Guarantee means that if you experience technical or other problems with the purchased software that cannot be solved, you can get a complete refund of your purchase price within 30 days.
If you still has technical problem with the software, please update your review by indicating the ticket ID issued to you by our support team so that we can find your request and resolve your problem as soon as possible.
Best regards,
Movavi team
It was little difficult to get through. Support then got back to me via Facebook IM which was actually quite a good way to diagnose and fix the issue.:-)
Long story short: the recent update to the product rendered the add-ins non functional. Frustrating because I was in the middle of a project. Though it took a few days to arrive at a solution... they found me a solution! And I'm grateful that they hung in there with me and didn't give up. Thank you.
So I just got myself a new drone that films up to 6K 60fps. I typically shoot in 4K and my computer just can't process 4K then here comes Movavi... and don't ask me how the software does it but I am now able to flawlessly edit my videos in record time and no frustration... and no need to spend $700.00 for a new computer. The user interface is very intuitive and has a very low learning curve. I recommend the Movavi software to anyone from beginner to professional. Good job also Movavi for helping me resolve my computer codec issues
Thanks for creating the awesome video editor for folks who are not professional video editors/intermediate editors.
It certainly is intuitive & the learning curve period is just much shorter compared to Filmora/PowerDirector & maybe Adobe Premiere Pro too.
Managed to create a video & play around with the effects in less than a day(for a new user). Now that's a less steep learning curve.
Soon I'll be replacing Filmora for creating tutorials on a YouTube channel because it WORKS GREAT with a mid-range PC, the video editor plus/video suite-only requires 2gb of ram & dual-core 1.5ghz CPU to load the app. Smoothly+rendering.
Not much lags whatsoever while performing other tasks when the videos are being rendered.
At just 50 dollars per year/60 dollars for the video suite lifetime license that's packed with video editor plus+screen recorder+converter+photo editor.
Now that's value-for-money! By the way, there's even a 360-degree video creation suite that only requires 8GB of ram on a PC and dual-core CPU too[with 4k video output, Windows PC only]
Visit my YouTube channel if you want an in-depth knowledge of how to use the video suite/editor plus :D
A very well made software especially compared to other video editors, especially for the price. One time fee and you get a lot and it works well 99% and doesn't bug out like a lot of other editors. Feel Free to check out my channel where you can see the work I do using this software! https://www.youtube.com/watch?v=GVuHSFds8KY
If you are looking for a good video Editor Movavi products have one of the best price-performance ratios!
I have been using proshow gold latest version. Now photoset out business. I try Movavi video editor plus and picture much more clear. I will recoment to my fb group. Thank to Movavi company.
Thank you. Great program. I created two 31 minute videos for our drama department and it looks amazing. And not all the mambo jumbo of doing it yourself crap for twice the price. Everything is at your fingertips and its already made to be sufficient. Great stuff. Glad I found you and not all these crazy ones out there.
After hours of effort over several days I've concluded that the MovAvi video suite is completely worthless for recording streamed video. And their support is at least as worthless -- no response at all until I posted a negative review -- THEN they were all ove me but with equally worthless e-mails. Definitely AVOID
Hello, Tim!
We apologize for any inconvenience. Please note that Movavi Support helps solve most of the problems users experience. According to our information, our support specialist offered you a solution to the problem, but did not receive a response from you whether the proposed solution helped you or not. If your problem with the program is still relevant, please inform our support specialist about it in a response letter so that we can continue to search for a solution to your problem.
Best regards,
Movavi team
I like Movavi for the Chroma Key function with it being easy to use. The customer support team was good to work with through messenger.
Mi si è bloccata la versione 15, inspiegabilmente. Non sono ricorso al supporto tecnico di Movavi ed ho acquistato la versione 20, dopo poco anche quella ha iniziato a creare problemi. Oggi 9/4/2020 non si apriva più. Ho ripulito il computer, creato nuovo spazio per l'installazione, ho disinstallato il programma cancellandolo appositamente e grazie al supporto tecnico dopo mezza giornata sono riuscito a re-installare e a far funzionare il software. C'è un problema bella barra di scorrimento dei fotogrammi, che non si ferma al tocco della tastiera... occorre ripetere l'operazione più volte, ecco dunque che quell'aspetto può essere migliorato.
Il supporto Movavi mi ha aiutato anche se mi hanno indicato dei link che portavano a pagine inesistenti.
:) insomma, ce l'ho fatta.
I've been using movavi video editor for several years now and I'm absolutely love it! I bought the program to make a video for my son's birthday and it took no time to figure how to use it. Now I use it every time to edit my Instagram videos. Thanks Movavi!
Demo version worked fine so after downloading the paid version with full payment the software crashed upon launch every time. Request for support were ignored and subsequently refund requests were ignored. Not an honorable company and ignored our multiple support or refund requests for many months until we escalated with consumer protection authorities.
Save yourself the headache of having to deal with this crooked company. If you made the mistake of purchasing then get your financial institution involved to reverse the charges as we had to do. Why is this fraudulent company still in business?!?!?! You were warned - Doesn't get any worse than this. STAY AWAY!
Hello!
We are sorry to hear that you have a negative impression of Movavi software. Our technical support service helps to solve most of the problems that users face. If the problem with the program cannot be resolved, we always return the funds to users. If your problem with our program is still relevant, please update your review by indicating the six-digit request number issued to you by our support team so that we can find your request and resolve your problem as soon as possible.
Thank you,
Movavi Team
I am so upset to find after paying to upgrade by £41.63, I've actually paid £59.90 to have the same program with no decent transitions. I mean, they're all babyish rubbish. No professional transitions what so ever. £60 quid, to be ripped off for having the same program just with a new look.
They even snuck on a £8.29 on DOWNLOAD INSURANCE after id put in my card details, WTF!?
To add insult to injury, you'll have to buy more transitions from their store of equally terrible effects and trans which boasts 50+ stickers!. Seriously.? Its all very low end stuff. What a way to lose customers.
Don't bother guys, spend the extra money on something els..
Hello, Ali!
We are sorry to hear that you have a negative impression of Movavi software.
To avoid such situations, we have a trial version of our software which is provided for evaluation of its functionality before making a decision about purchase.
Also please, pay attention, that Download Insurance Service is not a mandatory service. You can remove Download Insurance Service from the cart before making a purchase of the program.
Thank you,
Movavi Team
Answer: Hello! We apologize for any inconvenience. Please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe your problem in detail. We will help you resolve this issue. Best regards, Movavi team.
Answer: Hello! It means that when you save your created project as an audio file, only half the audio length is saved. Please note that this restriction does not apply to saving video files. Thank you, Movavi team.
Answer: Hello! 1. All licenses of our software are for one PC. The only exception is the Business License of the Movavi Video Suite - this program can be installed on 2 PCs. 2. Yes, Photo Manager is included in Photo Editor Suite. Thank you, Movavi team.
Answer: Ciao, IMOVIE è il primo passo. Passare a Movavi se ti sai un po muovere, è il passo successivo. Più opportunità, più strumenti e decisamente migliore del basico IMOVIE. Spero di esserti stato utile. La versione di prova vale 7 giorni e penso che siano sufficienti per scaricarlo gratuitamente e provarlo. Buon divertimento. PS è comunque un programma perfettibile, è di fascia media.
Answer: 1- آمن جدا 2- خالي من الفيروسات 3-يوفر للمستخدم حماية جيدة 4- اعتراض المتسللين 5- لا تسمح لأي فيروس بالدخول إلى جهازك
Movavi offers a wide variety of multimedia programs that help you have fun with your videos, music, and photos on any platform and any device. We develop easy-to-use and powerful software that inspires people to edit, enhance, and share their content.
Since its establishment in 2004, Movavi has grown from a startup run by a small group of enthusiasts to an international business with over 400 employees. Our ever-expanding range of products is sold in more than 200 countries.
Hello, Jo!
Thanks for your review! We guarantee that Movavi software is free of viruses or other malware. Please note that 30 Day Money Back Guarantee means that if you experience technical or other problems with the purchased software that cannot be solved, you can get a complete refund of your purchase price within 30 days.
If you have a technical problem with the Movavi program and our support team did not help you solve it, please update your review by indicating the ticket ID issued to you by our support team so that we can find your request and resolve your problem as soon as possible.
Best regards,
Movavi team