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mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy has a rating of 3.4 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 4th among Mobile Applications sites.
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The software never worked at all. On top of that, they attempted to charge my card for extra services I never requested — thankfully, my card didn't have enough funds. Completely dishonest behavior. I reported the issue right away, but they refused to issue a refund despite the service being unusable from the start. Stay away from this company!
Monitoring email activity has been a real eye-opener. I became more aware of online threats after spotting a suspicious message in my child's inbox. Thanks to mSpy, I checked it first, explained it was a scam, and prevented any issues.
Dear Chandra,
Thank you for the 5-star rating and for sharing your experience! We’re glad to know that mSpy helped you stay informed and prevent potential issues.
Our team does its best to provide the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
We caught a bullying situation just in time thanks to the Instagram monitoring. It gave us the opportunity to have a proper conversation and address it early.
Dear Jolene,
Thank you for the 5-star rating and for sharing your experience! We’re glad to know that mSpy helped you detect bullying in time and take the necessary action.
Our team does its best to provide the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
I've trusted mSpy for two years now. The control panel keeps me up to date, and I've set up keyword alerts for added peace of mind. While I occasionally use the app, the website offers more features and a better overview.
Dear Harley,
Thank you for the 5-star rating and for sharing your experience! We’re happy to hear that mSpy continues to meet your expectations and helps you stay informed.
Our team does its best to provide the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
With mSpy's real-time screenshot feature, I can see what my daughter is doing without interrupting her. I also get notifications the moment she becomes active, so I know when to check in. I hadn't realised how much I needed this tool until I started using it. She's online a lot, and while I trust her, this helps me ensure she's protected.
Dear Halil,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy's Live Screenshots feature helps you stay informed about the target device's activity and provides you with peace of mind.
Our team does its best to improve the software and provide the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support
If you're looking for a way to stay connected to your child while giving them space, mSpy is a fantastic choice. We started using it when our daughter moved abroad for university. It's been incredibly reassuring to know where she is, who she's interacting with, and whether she might need any guidance or support.
Dear Bayram,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that the mSpy software helps you stay informed and brings peace of mind, even when the target device is abroad.
Our team does its best to improve the software and provide the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support
The live screenshot feature also lets me sort captures by date, making it simple to review activity. And with notifications when my kids are online, I can act fast. It's been one of the most helpful tools I've used.
Dear Veronique,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy's Live Screenshots feature helps you stay informed about the target device's activity.
Our team does its best to improve the software and provide the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support
I'm incredibly thankful for mSpy. It let me take action before the situation escalated. I was able to talk to my daughter, block the offender, and keep her safe. I honestly believe this tool helped us avoid something far worse. It's a must-have for any parent who wants to stay alert and protective.
Dear Jacob,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy's real-time monitoring feature helped you track activity on the target device and respond in time.
Our team continually strives to improve the software and deliver the best monitoring solutions.
If you need any assistance, we’re always here to help!
MSpy support
Thanks to mSpy, I found out my daughter was being harassed online. At first, the messages seemed harmless, but they became more intense and disturbing over time. She didn't grasp how serious it was, and I had no clue either until I saw the chats.
Dear Natasha,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy has helped you monitor your child’s phone activity.
If you need any help we are always here to help!
MSpy Support
That's when we decided to use mSpy to check her phone. It didn't take long to uncover the issue. Through her Instagram messages, we found out she was being bullied. She hadn't told us anything, but thanks to this app, we stepped in before it got worse. We approached her with compassion and support, and mSpy truly helped us turn things around. Highly recommended.
Dear Flora,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy helped you detect your child's online bullying and that our software made it possible to step in and change the situation in time.
If you need any help we are always here to help!
MSpy Support
As parents, we noticed our daughter had become unusually withdrawn. She often locked herself in her room and stopped engaging in conversations. When we gently asked if something was wrong, she said everything was fine – but we had a gut feeling it wasn't.
Dear Ovidia,
Thank you for the 5-star rating and for sharing your experience! We’re glad to hear that mSpy helped you uncover a hidden issue your daughter was facing.
If you need any help we are always here to help!
MSpy Support
The new live screenshot function is especially useful. I get alerts when my son is online and can capture his activity instantly. All I have to do is tap a button, and the screenshots start coming through. It's such a powerful feature.
Dear Pauline,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that the mSpy Live Screenshot feature has been helpful for you and has made it easier to monitor your child's device activity.
If you need any help we are always here to help!
MSpy Support
Being a parent today is challenging, especially when kids know how to delete their browsing history. With mSpy, I can track all the websites they visit, even if the history is cleared. It's helped me feel much more aware and in control.
Dear Azelio,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy has allowed you to monitor all the websites your child visits and that it helped you feel more informed and in control.
If you need any help we are always here to help!
MSpy Support
I went for the annual plan and honestly haven't looked back. It includes every function I need, and I even tested out new features like live screenshots and recording calls. Everything has worked reliably and even better than I imagined.
Dear Emilie,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that with mSpy's annual plan, you were able to save money and monitor features like live screenshots and call recording. Our team does its best to improve the software and provide the best monitoring solutions.
If you need any help we are always here to help!
MSpy Support
Since I started using mSpy, I've had far more peace of mind. The mobile version of the website is a real bonus because I tend to check updates from my phone. It's incredibly handy and lets me stay informed wherever I am.
Dear Rodolfo,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy has given you greater peace of mind about your child, and that our software is as convenient as possible for staying informed, no matter where you are.
If you need any help we are always here to help!
MSpy Support
The mSpy control panel is extremely practical. All the key information is accessible from one main screen, which makes reviewing activity much easier. I like that I can explore more detailed stats on individual pages when needed. It's easy to browse through past data too – everything is well organised and efficient.
Dear Irmina,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy is user-friendly for monitoring and that you can easily access more detailed stats on individual pages whenever needed.
If you need any help we are always here to help!
MSpy Support
The interface is also very intuitive. Everything is clearly laid out, and it's easy to find what you're looking for without having to sift through countless settings. If you're concerned about getting it all set up, there's no need – it's fast, straightforward, and much simpler than expected.
Dear Gokhan,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy has a user-friendly interface that allows you to quickly and easily find what you're looking for.
If you need any help we are always here to help!
MSpy Support
One of the things that stood out to me about mSpy is how quick and hassle-free the installation process is. I only needed access to my child's phone for a few minutes, followed the simple instructions, and everything was ready to go. The system was fully operational, and I could begin monitoring right away.
Dear Claudina,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy has a quick installation process and that you were able to start monitoring your child's phone in no time.
If you need any help we are always here to help!
MSpy Support
After our divorce, co-parenting became complicated. MSpy helps us both stay informed about our daughter's well-being without constant calls and messages.
Dear Evelyn,
Thank you for the 5-star rating and for sharing your experience! We're glad to hear that mSpy has helped improve co-parenting and allowed you to stay informed about your daughter’s well-being without constant calls and messages.
If you need any help we are always here to help!
MSpy Support
MSpy works discreetly, so I can monitor my child's safety without making them feel watched or invaded.
Dear Austin,
We’re glad to know that with mSpy software, you can discreetly monitor your child’s device. We work every day to improve the software and provide the best monitoring solutions.
If you need any help, we are always here to help!
MSpy Support
Answer: Dear Julie, At the moment you can monitor Snapchat only on Android phones due to absence of jailbreak for the latest iOS versions.
Answer: Dear Vivian, You can install mSpy on Android phone without rooting. All you need is phone that you want to monitored in your hands and mSpy subscription. It will take around 5 minutes to install mSpy.
Answer: Hello Roops, Thank you for your question. It depends what target device you are using, with Androids and jailbroken iOS devices you can see all deleted messages after mSpy installation and with iOS without jailbreak deleted messages are not available. In case you have any more questions please contact us! Regards, MSpy team
Answer: Dear Zac, Thank you for your question! Please be informed that currently mSpy application is capable to fetch only messages and received media files from Instant Messengers such as Viber (messages, media files and call logs), Whatsapp, Facebook Messenger, Skype (messages and call logs). You may monitor Snapchat application as well - mSpy will fetch photos which are sent/received.
Dear Valerio,
I’m sorry to hear that you’ve had such a negative experience with our service. I want to assure you that your concerns are taken seriously. Our intention is never to mislead or cause distress to our customers.
If you believe that our software did not work as advertised or you encountered issues, we’d like the opportunity to review your case. We strive to ensure our customers are satisfied and that any issues are resolved promptly. Please reach out to our support team at support@mspy.com with your details so we can address your concerns directly.
Your feedback is important to us, and we appreciate the chance to make things right.