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KitschReviews 211

3.6

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Kitsch Reviews Summary

Kitsch has a rating of 3.6 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitsch most frequently mention customer service, face masks and good quality. Kitsch ranks 6th among Hair Care sites.

service
50
value
47
shipping
48
returns
40
quality
43

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Texas
1 review
1 helpful vote
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So, I'm not a woman lol but I bought their products for my wife and she absolutely fell in love! Thankyou so much kitsch for changing her life! Forever customer! From the moment you order from kitsch you know you're more to them than just another order, they make you feel special and let you know how much they appreciate your business! Ordering, Customer service, value and product! 5 star for sure!

Date of experience: June 11, 2022
Colorado
1 review
2 helpful votes
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Customer for life.
April 12, 2022

I bought the rice water shampoo and conditioner bars and the charcoal and sugar scrub bars and love them. I bought a shower caddy and it came with the leg was bent and I let them know and they sent out a replacement right away. I highly recommend and will continue to use the bottle-less products. Makes my hair silky and smooth and lathers up well. That sugar scrub bar is scrumptious. Charcoal bar-amazing. Customer service 10 out of 10. Products 10 out of 10. Highly recommend.

Date of experience: April 12, 2022
New York
2 reviews
4 helpful votes
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I received my order fairly promptly, and the items (cotton face masks) were ok. But I only received two of the three items I ordered. I have contacted customer service three times, and still zero response. Like, not even an acknowledgement that they received my message. They are very good at bombarding me with daily marketing messages, though. So, if that's what you're looking for-- this is your place!

Date of experience: January 10, 2022
Colorado
1 review
1 helpful vote
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This package is not on its way. YOUR COMPANY HAS TAKEN MY MONEY AND FAILED TO PROVIDE THE ITEMS PURCHASED OR RESPOND TO MY EMAILS AND CALLS. This package has not arrived at the shipper. The track the package link indicates that the shipper STILL HAS NOT RECEIVED THE ITEMS. Either refund my purchase or send the order.

Respond to this email or I will have to provide this information to the better business bureau and proved public comment in social media.

On Dec 13,2021, at 12:37 PM, KITSCH <*******@mykitsch.com> wrote:

Shipping Confirmation

We're happy to let you know that your order has been shipped!

Date of experience: December 21, 2021
Germany
1 review
0 helpful votes
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I like the site
October 26, 2021

There are so many different cool things for hair. Oh, how I love it. I ordered several items already and now waiting for my mext parcel. I like the site.

Date of experience: October 26, 2021
Australia
3 reviews
0 helpful votes
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Dies ist die beste Website zum Kauf. Erstaunliche Erfahrung und gute Reaktion auch vom Kontaktsupport. Ich liebe es

Date of experience: October 23, 2021
Finland
4 reviews
0 helpful votes
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Wow, questo è davvero fantastico. Pienamente soddisfatto del servizio. Altamente raccomandato. Spero per il meglio in futuro. Grazie.

Date of experience: October 18, 2021
Austria
1 review
0 helpful votes
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Like the purchased products
September 13, 2021

I like different beauty care products. This time I dec8ided to use tyhe ones offered by this brand. That was my first time and you know I will keep using the brand for some time because I like everything that I bought.

Date of experience: September 12, 2021
Pennsylvania
1 review
3 helpful votes
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Worst online purchase
September 8, 2021

I ordered items and was looking forward to it as i am a college student. Unfortunately, they sent it to the wrong address and I never got my package. They are unable to send me anything or give me a refund. I would avoid using this website at all costs especially if you are a broke college student like me just trying to order comfortable reusable masks. This was a waste of time and money

Date of experience: September 8, 2021
Minnesota
1 review
0 helpful votes
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I ordered the floral masks on August 20th, finally received them on August 27th. But, I was send someone else's order and they're the wrong masks. Immediately called the customer service number and was waiting for someone to answer for 30 minutes. Hung up and finally sent an email. Sorry Mary Beth in MS, your leopard print masks are in MN.

Date of experience: August 27, 2021
California
1 review
0 helpful votes
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Kitsch weighted eye masks are awesome... top quality. It really has improved my sleeping. This a company with a heart that cares about all their customers and feature great products.

Date of experience: July 27, 2021
Ukraine
3 reviews
0 helpful votes
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Love this!
June 14, 2021

This brand uses high-quality ingredients and has wonderful customer service. I have several scalp issues and the shampoo bar did wonders improving and healing my scalp.

Date of experience: June 14, 2021
Bahrain
1 review
0 helpful votes
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Kitsch nice
May 26, 2021

Kitsch is vary nice store and i order i love kitsch store
Thanks for customers service
I will order again

Date of experience: May 25, 2021
India
1 review
0 helpful votes
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Good
May 25, 2021

They are providing good products and it is secure. Thank you team for your trustworthy business...

Date of experience: May 24, 2021
New York
1 review
0 helpful votes
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Great Products
May 20, 2021

I am looking for a suitable gift for my wife. It's for her birthday present. Then I visited Kitsch. WOW they heave great modern quality products and I found a appropriate gift for my wife. Thanks Kitsch.

Date of experience: May 19, 2021
Morocco
1 review
0 helpful votes
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The store is beautiful and honest, the products are amazing, and the products are very cheap. We hope everyone has a try

Date of experience: May 17, 2021
South Africa
1 review
0 helpful votes
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I might just need to buy them all Cool, stylish and cheap very easy to match with any outfit I give it a thumbs up

Date of experience: May 16, 2021
New York
1 review
2 helpful votes
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Never again
May 14, 2021

Never again will I order from this company. It's a scam. I ordered face masks and two weeks went by and my shipping status never updated. I called, and they said it got "lost". Suspicious. Customer service then stated they would send me a new order expedited shipping. HAHA. It's been a week and still have not received my order. This company is a JOKE. Goodbye.

Date of experience: May 14, 2021
India
1 review
0 helpful votes
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Very Good
May 12, 2021

This business is very useful to us especially students, to make more money in their Teenage. Must try this business to become financially freedom.

Date of experience: May 11, 2021
Georgia
1 review
0 helpful votes
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Had an amazing buying experience with them, i ordered some hair products and ornaments from them and iam highly satisfied with what i received, the products were of amazing quality and designs, it was delivered on time without any issues, their pricing is also very reasonable so i highly recommend them to everyone

Date of experience: April 30, 2021