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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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This is a good tool to use to make a resume. I've had trouble landing jobs until using this website. I landed my first interview after making a resume through this website.
Hello,
We're grateful for dedicating your time to leave us a wonderful feedback! It’s rewarding to know that our platform played a part in helping you move closer to your career goals. We're delighted that our service aided you in securing an interview. We wish you all the best!
My Perfect helped me condense and format my resume down to one page. It made my applications much more accessible.
Hello,
We’re grateful for your generous feedback in this five-star review! We're delighted that the platform supported you in presenting your qualifications with clarity and precision. Your feedback motivates us to continue refining our service.
After so many templates with resume and cover letter, the one that was shown to me with this website seems to be a better match than those that was used before.
Hello,
Thank you for dedicating your time to leave us a thoughtful feedback and a five-star rating! It's wonderful to know that you were satisfied with our service. Your remarks affirm our commitment to delivering resources that align with individual needs.
This app was very helpful in creating a professional looking resume. The templates are excellent and saved me a ton of time verses using Word. The only reason I'm giving 4 stars is because I wanted to do some fine tuning that the app wouldn't allow.
Hello,
Thank you for taking the time to leave us a review. We're happy that our platform helped you create a polished resume efficiently. We're dedicated to enhancing the user experience and appreciate your feedback.
I have no experience with computers but I try my best to use my laptop. I can Do certain things but I needed help thankfully my daughter helped me and using my perfect resume has been a life saver. Never done a resume before so having quit my job I just didn't love it anymore. 15+ years of experience I'm confident there something out there for me and this website did the job to show my background and professionalism. So try it out for 14 days I recommend it.
Hello,
Thank you for your generous feedback and awarding us a five-star rating! We're truly grateful that you selected MyPerfectResume to showcase your extensive years of professional dedication and background. We strive to refine every aspect of the platform to ensure a smooth and effortless user experience. We sincerely value your recommendation and look forward to serving you again in the future!
Great job Guys. Resume welldone, very helpfull and professional.
Helpfull Guideline for a Resume to lead you to success. Thanks for your help, Dinesh
Hello,
Thank you for your gracious words in this five-star review! We’re truly pleased that our efforts resulted in a well-crafted resume that meets your expectations. It’s rewarding to know that our professional guidance and approach proved to be beneficial in your career journey. We wish you continued success ahead!
Very Helpful, user friendly and it helped me do my CV in no time. However, the reason why I'm cancelling my subscription is because of the monthly fee. I'm from mauritius and for my currency, the monthly is more expensive than what I can pay. If I was paying in dollar too, I would have maintained my subcription.
Hello,
Thank you for sharing your positive experience with MyPerfectResume. We're glad that you found our platform easy to use and beneficial. It's great to know that our service aided you in creating your professional CV quickly.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Best regards,
Customer Service Team.
Very helpful and informative, great tool to assist in building and improving your Resume. Will highly consider using agin in the future
Hello,
Thank you for your gracious words in this review! We're delighted that the platform provided you with an advantage in presenting yourself effectively. It’s great that the guidance and structure supported you in refining your resume. We look forward to continuing to support you again in the future!
I received an email from a recruiter the next day. I love how it has recommendations, and edit to your liking and your own words to make it personal and sound more like you.
Hello,
Thank you for sharing such an inspiring outcome with us! It's fantastic that your experience with our platform directly supported your success in securing a new opportunity quickly. We're especially pleased that the balance between guided recommendations and personal customization allowed you to express your individuality with confidence. Your achievement reinforces our commitment to creating tools that not only assist but also empower individuals in their career journey.
Tuve buena experiencia con mi currículo y les dejo mis felicitaciones
Hola,
¡Agradecemos mucho sus comentarios positivos! Nuestro objetivo es que el proceso de creación de currículum sea lo más sencillo y eficaz posible, por lo que nos alegra saber que su experiencia fue agradable y útil. ¡Agradecemos mucho su recomendación y le deseamos mucho éxito!
Hello,
Thank you for your feedback! Your delightful experience and your trust in our service are both appreciated. We're thrilled to learn that our platform proved to be beneficial in enhancing your resume. We value your recommendation and are grateful for the opportunity to assist you.
This website makes writing a resume very easy and the resume turns out very professional. Has great suggestions for wording that will catch potential employers attention
Hello,
Thank you for your generous feedback and awarding us a five-star rating! It brings us joy to know that our tools and suggestions helped craft your professional resume. Our goal is to offer customized solutions that fit our customers' needs.
Easy to use. Has AI to help. It also allows you to freely write on your own terms. Extensive eways to customize once you understand it
Hello,
We extend our gratitude for the time you took to share your feedback and awarding us a five-star rating! It's wonderful that the flexible tools and AI support helped you tailor your goals smoothly. We strive to provide personalized solutions that meet our customers' needs.
It was very easy to create a resume. With AI it rewrote my resume to make it sound very professional.
Hello,
We're grateful for dedicating your time to leave us a feedback! We're happy to learn that the AI-assisted refinements elevated the presentation of your resume and provided you with a polished outcome. Our goal is to ensure a smooth and effortless experience.
My Perfect Resume was a suprise. It was far from the usual cheap or very lacking resume options that Ive seen in the past. Its user friendly and its just a professional setup. If you need help with resume's, job search, cover letters and more, then this is the one you need. Its an awsome product.
Hello,
Thank you for sharing your delightful experience in this five-star review! We're elated to learn that our platform exceeded your expectations. It's fantastic to know that our dedication to delivering a powerful, user-friendly service for resumes, cover letters, and the broader job search resonates with you. We're honored to be considered as a valuable resource in your professional journey.
I thought it was a very good tool and for the price i am very satisfied.
Hello,
Thank you for your positive feedback! We're glad to hear that you found our service to be a valuable and helpful tool and that you were satisfied with the value it offers. We strive to make professional resume building as accessible and affordable as possible for all our users, and it’s great to know we met your expectations. Thank you for choosing us, and wish you all the best in your endeavors!
Very easy to use and really takes the stress out of building a resume! They have a lot of varied templates. Highly recommend!
Hello,
Thank you so much for sharing your positive experience! We're delighted to hear our service and tools made the resume creation process easy and stress-free for you. Our goal is to simplify job applications and help users present their best selves. We greatly appreciate your recommendation and hope you continue to find success in your career pursuits!
My husband told me to use this company for my son's resume. It was so easy and efficient to use. My son has had a few companies reach out to him within the first week of sending his resume out!
Hello,
Thank you for sharing your experience and trusting us with your son's resume preparation. We're thrilled to hear his thoughtful new approach is opening doors so quickly, and we're honored to support his journey. Your kind words mean a lot!
The App Is Actually A 10/10 But They Told Me It'll Be $2 Every Month Which I Was Okay With Up Into I Was Charged $25 So Be Careful. I Unsubscribed Because Of That False Advertisement.
Hello,
We appreciate you sharing your experience, and we’re truly sorry for any confusion or frustration caused.
We’re glad to hear you found the app helpful and rated it so highly. That means a lot to us. That said, we understand your concern regarding the billing and want to offer some clarification.
Our service operates on a subscription model. After the initial fee, which provides full access to all features, the subscription automatically renews into a monthly plan if not canceled within 14 days. This renewal is in place to ensure uninterrupted access to your resume and our tools. The full billing terms are clearly presented during sign-up, at the point of purchase, in our terms and conditions, and again in the confirmation email sent immediately after the initial payment is made.
We recognize this information can sometimes be overlooked and understand how that could be frustrating. Your feedback is incredibly important to us, and we take it seriously as we continue working to improve communication and the overall experience.
If you still have questions or need further assistance, please don’t hesitate to contact our support team. We're here to help.
Best regards,
Customer Service Team.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
Hello,
We appreciate you for awarding us a five-star rating! We're thrilled that our service made creating your resume and cover letters quick and easy. Our goal is to provide a seamless experience for our users.