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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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This is a wonderful website and resume writer. I wish I could continue to use this resume engine but due to being laid off, I have to spend carefully. I will subscribe again once I get another job. I would recommend this site to everyone.
This was so user friendly and so helpful! The categories to select from was so very helpful! Would definitely recommend using this!
Hello,
We appreciate your thoughtful remarks in this five-star review! It's wonderful that navigating our platform was intuitive and helpful. Our goal is to offer customized solutions that fit our customers' needs. Thank you for your recommendation and for placing your confidence in our service.
Needed a resume fast and it was the first link I clicked on, it was fast and easy helped me create a great resume in a short time and for not to expensive especially for the first time. Was worth every penny for a fast but good resume
Hello,
Thank you for sharing your experience!. We're glad to hear that our service provided a quick and effective solution for your resume needs. Our team works hard to ensure quality, simplicity, and efficiency, and your positive comments motivate us to keep improving. We hope to continue supporting you on your career journey!
Nice way to generate a perfect resume. Everything i needed in one place. I will definitely return if I ever need another great resume
Hello,
Thank you for the positive feedback! We’re glad to hear you had a great experience using our service and found it to be a complete solution for creating your resume. We strive to make the process as seamless and effective as possible for our users, and we’re happy it worked well for you. We’ll be here whenever you need us again!
It was great using this platform to create a strong resume.
Hello,
Thank you for your positive comment. We're thrilled to hear the platform helped you build a strong resume. If there’s ever anything more we can do to support your career journey, just let us know!
Very efficient and easy to use template. Due to proffesional resume on MyPerfectResume I could apply for jobs Thank you for your service
Hello,
Thank you for sharing your positive experience! We're delighted that our professional resume template helped simplify your job applications. Please don’t hesitate to reach out if you need any assistance or tips as you progress in your career journey!
This site is great for your resume and giving you the tools you need to create the resume that will give you that job your looking for
Hello,
Thank you for taking the time to share your thoughtful feedback about our platform! We're deeply fulfilled learning that our services have empowered you to create a resume that reflects your strengths and supports your career goals. Our objective is to optimize the user experience for maximum seamlessness.
Using the options with both my resume and cover letter, including the ability of AI to assist with the best verbiage to convey my interests and value to an employer, I was able to interview multiple times within a week for the job I was hoping for, and land that offer!
Hello,
Thank you for your wonderful review! We find it incredibly gratifying to hear that our services played a key role in your job search. Our goal is to provide a platform that connects people with work opportunities. Best wishes as you start this exciting new chapter!
I only wanted a one off help not subscription. I didn't know that I have to subscript until my bank informed me of the subscription. I can't afford a subscription right now till I have a permanent job. Thank you.
Hello,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or frustration you've experienced regarding our pricing structure. At MyPerfectResume, we strive to be completely transparent about our services and costs.
You can find full details about our pricing and service options on our Resume Writing Services page here: https://www.myperfectresume.com/pricing. This includes information about our 14-day premium access trial and all subsequent subscription options.
If you have any specific questions about your account or would like further clarification about our services, please don't hesitate to contact our support team directly at customerservice@myperfectresume.com. We're here to help and want to ensure you have all the information you need to make the best decision for your career needs.
We truly appreciate you bringing this to our attention, as feedback like yours helps us improve how we communicate with all our customers. Thank you for allowing us to address your concerns.
Best regards,
Customer Support Team.
Hello,
Thank you for your fantastic review! It brings us immense satisfaction to know that our service resonated so positively with you. Your feedback is valuable as we continually seek to refine and enhance our offerings.
I'm thrilled to share that I got hired — and I owe a huge thank you to MyPerfectResume!
The resume they helped me craft was exactly what I needed: brief, neat, and concise, yet powerful enough to stand out.
The process was smooth, the templates were professional, and the guidance was spot-on.
I felt confident submitting my resume, and clearly, it made the right impression.
Highly recommend to anyone looking to elevate their job search!
Hello,
Congratulations on your new job, that’s fantastic news! Thank you so much for sharing your experience with us. We're thrilled to hear that the resume you created with MyPerfectResume helped you stand out and feel confident during your job search. Knowing that the templates, guidance, and overall process supported your success means a lot to us. Wishing you all the best in this new chapter, and thank you for recommending us!
I had such a great experience having my resume created! The service was very professional, detailed, and easy to understand. My resume turned out clear, well-structured, and formal, which really boosted my confidence in applying for jobs. They highlighted my skills and work experience in the best way possible, making it stand out. I highly recommend this service to anyone who wants a professional and impressive resume.
Hello,
Thank you for your thoughtful and enthusiastic feedback. We're delighted to hear that the resume exceeded your expectations and boosted your confidence. Wishing you great success in your job search ahead! Your recommendation means a lot and truly inspires the work we do.
Thanks to MyPerfect Resume, I got a job. The website assisted me with creating my cover letter and resume.
Hello,
Thank you for entrusting us with your career journey and for sharing your positive experience! We're delighted that our platform aided you in securing a job. It's fantastic that our resume and cover letter writing services were instrumental in showcasing your qualifications. We wish you all the best in your new role!
Very easy to use and make your resume look professional. Will use again in the future.
Hello,
We extend our gratitude for the time you took to share your feedback and awarding us a five-star rating! It brings us pleasure to see that the process was easy and helped create your professional resume. We sincerely value your confidence in our service and look forward to continuing to assist you in the future!
Thank you so much for your help I got a job I start working on Monday that's the only reason why I cancel my subscription again thank you
Hello,
Thank you so much for sharing a wonderful feedback! We're deeply fulfilled knowing you secured the job and truly appreciate you letting us be part of your journey. Best of luck in your new role!
ALWAYS USED MYPERFECT RESUME WHEN LOOKIMG FOR WORK AND HAS ALWAYS HELPED ME COME THOUGH WITH A GOOD JOB OPPORTUNITY. HIGHLY RECOMMEND. ILL BE BACK
Hello,
Thank you so much for your enthusiastic review! We're thrilled to hear that our platform has consistently supported your job search and helped unlock great opportunities. We truly appreciate your recommendation and look forward to assisting you again soon!
Hello,
Thank you for taking the time to leave us a review!
My own efforts at resume building paled in comparison to the resume built here. This service delivers very effective results. I will be back when I am once again in need of a new resume and cover letter.
Hello,
We appreciate your positive feedback! It's wonderful to learn that you were satisfied with our services. We look forward to welcoming you back and providing you with excellent service. If you have any specific preferences or requests for your next visit, please feel free to let us know. Thank you for choosing MyPerfectResume!
I've been charged despite cancelling my free trial the same day I used it. The site can and will charge you despite cancellations. I will be going to my bank for a chargeback.
Hello,
We’re sorry to hear about your experience and the concern it has caused. Please note that once a subscription is canceled, no further charges are applied. To properly review your case and provide clarification, we kindly ask that you reach out to us directly at customerservice@myperfectresume.com. We will be glad to look into this matter further for you.
Best regards,
Customer Service Team.
I had an absolutely deplorable experience myperfectresuem.com. This company engages in unethical practices that should make anyone think twice before using their services. Without my consent or authorization, they sold my personal information, which was then plastered across the internet for anyone to access. This blatant disregard for privacy is not only unprofessional but also a serious breach of trust.
My sensitive data ended up online, exposing me to potential risks. When I reached out to demand the removal of my information, the process was frustrating and unnecessarily drawn out. No one should have to go through this to protect their privacy.
I strongly urge others to steer clear of myresume.com. Their business practices are predatory, and they cannot be trusted with your personal information. Save yourself the headache and avoid this company at all costs. There are far more reputable resume services out there that respect your privacy and don't profit by selling your data
Hello,
We’re very concerned to read your review and want to assure you that we take matters related to privacy and security very seriously. To properly review your case and provide the assistance you need, we kindly ask that you reach out to us directly at customerservice@myperfectresume.com. We will be glad to look into this matter further for you.
Best regards,
Customer Service Team.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
Hello,
Thank you for your kind words and thoughtful recommendation. We truly appreciate your support and look forward to welcoming you back whenever the time is right for you. Wishing you all the best in your job search!