Newage ProductsReviews 290

After 17 pictures and 2 video requested over a week New age still will not return my money or replace the product which is what i wanted. Road runner was the shipper who damaged the product and Newage will do nothing.Been on about 3 hours worth of phone calls and emails.

I had the pleasure of being assisted by Piyush Banerjee. I have been working with Newage for a few months, but finally finalized my plan today. He was very helpful and patient. He took the time to explain when I didnt fully understand. Thank you, Piyush and the rest of awesome people at Newage!

I am a homeowner and needed help with adding a cabinet to an existing order and was having some trouble. I was connected to an assistant named Piyush Banerjee, and he was very helpful in getting the cabinet ordered and made sure it would be delivered within my needed time frame. Thanks again. Order # US*******
Patrick

Hamdan has been so helpful getting us all set up for our consultation! He is so thorough and we are now super excited about what the designer will show us!

I was very please with the knowledge, help, consideration shown my salesman. All companies should function as well as Newage Products. Probably will order more in the future.

I bought the New Age garage floor product. It has been the worst experience I've had with a high-end product. First, the system is not easy to install. After watching the instruction videos and reading the 99 page installation manual (and referring to it often), it is still not locking the way it's supposed to. I've put it down and picked it up four times now. I've been advised by the company to use sealant on the tiles, only to be told I should absolutely NOT do that - ruining 10 boxes of this expensive system. I've now called and or emailed Customer Success five times. I keep getting moved around with absolutely no valid solution. Now I have 700 sq ft of product out of the box and I am not able to return it, AND the company has started to completely ghost me. The tiles are beautiful and I would love nothing more than for them to work out but at this point, I've just thrown my money away. It's worthless to the DIYer.

Just placed a new order through customer service. Everything was taken care of efficiently and quickly. I would recommend again.

Great value would buy again. Great value and robust units will complete and expand later. I ordered grey and black

I ended up requesting a call from Customer support who helped me with the order. Piyush Banerjee, Direct Sales Specialist, was very helpful

Many thanks to Hamadan for his attentiveness and supportive conversation. He made scheduling a breeze and was able to address my concerns promptly. I look forward to speaking with the consultant next week.

Piyush gave me great customer service in helping me select the products that I need. I am looking forward to getting my garage set up so that I can store my stuff and get my truck in the garage. I am getting the Bold Series 7 piece cabinet set and a bunch of wall mount shelving.

My experience with Charan Poojary was excellent today. We are starting the design process and he was very helpful in identifying all of our needs and answered all questions fully. He is very knowledgeable of the New Image products. He was courteous and confirmed everything we discussed to make sure the design team has a very good understanding of our project. I have purchased New Image garage system a year agoand was very impressed with the product and the company so we are back to use them again for our bar cabinets.

My Sales Specialist (Piyush) was so very patient, professional, and paid great attention to detail. He was thorough and very accommodating! Great experience!

Was in contact with Piyush Banerjee. He help me with some questions I had and the final purchase.
My cards have a limited withdrawal/purchase amount with my purchase exceeding these limits. Piyush helped greatly with that issue and we were able to make the transaction. I am very impressed with the professionalism and the patients of the team at New Age Products Inc. I would recommend contacting the company personally if you are inquiring or looking to purchase.
Thanks you

Ordered a $5000 custom kitchen. Once installed the burners never worked. The company wanted me to drive my product into a local business to get a quote for them instead of letting me return my product that SHOULD be fully warranteed. I told them i want a refund and rhe REP said he'd review my request with his "team" and call me right back. Never did nor did they respond to my emails. Id never order from them again. Try another company!

I ordered $11k worth outdoor kitchen on 7/20/23. Designer said I should expect delivery the week of 8/11/23 and all items in stock. Upon calling the customer service today, I was shocked to hear 4 items are out of stock. They will arrive only on 11/30/23 and that my items will be shipped in December. Really? Is this a joke? Why are they not transparent with the customers? Why are the items not in stock? Are we still living in the Covid world with supply chain issues?How are the other companies delivering on time? What's the point of getting delivery in December when I placed the order in July? You also wasted 5 weeks of my time…