NextdoorReviews 3,044

My introduction to this organization is an overzealous lead administrator (possibly of the national site?) taking measures against someone on Facebook trying to get accounts disabled because someone who is joining their Nextdoor Neighborhood used the name of their dog. Now she's trying to get the person's Facebook accounts that she assumes are pets deleted instead of simply excluding the dog's account from her neighborhood group. She doesn't seem to even have proof that the accounts are dogs, just that the names don't match and the profile pic is a dog. Her posts about her repeated failed attempts to get the Facebook accounts deleted sound very vindictive. This organization sounds like it is run like a Junior High popularity club.

The biggest problem with the Nextdoor Neighborhood website is that if a poster posts a thread to YOUR community and also chooses all the surrounding communities (even if they are miles and miles away), then everybody can see and comment to that original thread. If you post something in reply to it, and you mention that it pertains to only YOUR community, all those surrounding neighborhoods can see it, comment on it, whether it's their business or not. Whether THEY live in YOUR community or not. It's so surprising how many of your lovely neighbors want to know the business of YOUR community and can comment on something in which they know nothing about.

You can't fix intelligence, Leads don't even understand that if they remove a comment, they remove it only from their own neighborhood, and not the entire site. The comment they don't like is still there, only not visible to their neighborhood...

This site is useful for the classified ads. Realtors, landscapers, house painters, if you want to sell something, etc., promote a business. That's about it. And don't comment about your own community's faults and what the cause of it is, because if the original poster wasn't smart enough to know better and included all the nearby neighborhoods, everyone
Will tell you how you should live in and comment about, your own neighborhood.

Worthless site, really. Unless you want to stir the pot up, lol

I joined our neighborhood NextDoor site when it was first started a few years ago in our area. I love, love, love it! Maybe it is just the make-up of our neighbors, but people are polite, helpful, and quick to volunteer if someone is in need. If petty conversations start (i. E. whose not picking up dog poop), they are quickly re-directed and reminded that this site is not, in our neighborhood's opinion, the place for complaints. This works beautifully. Obviously it depends on the type of neighbors you have, but I have found NextDoor to be a life saver many times.

My ongoing challenge of Nextdoor explaining its stance on elected officials as censoring Leads was NOT answered, but Nextdoor did respond to my question of why I was booted off their site.

Get this:

Because I mentioned the name of the Lead on SiteJabber, Napa City Council Member Juliana Inman, I have violated their privacy rule! That's right, an elected official can act as such as a lead, wearing the hat so to speak, but her public status as an elected official allows her to censor/delete/manipulate criticism of her on the Nextdoor site, while claiming HER PRIVACY has been violated!? Further, she personally solicits (or through her adjunct Leads) people to join Nextdoor. Legal/illegal? It's arguable; ethical, sleazy, underhanded, manipulative? ABSOLUTELY WITHOUT QUESTION!

Be active if you will and let her know, as an elected official, your objection to censorship by elected officials: email her at **

By doing so, Nextdoor may just wake up to and respond to SiteJabber! Make a difference...

**[personal info redacted by admin]

I didnt want to use my full last name so they threw me off the website. I didn't want to use my full name spelled out due to "Identity Theft". They act as if i am guilty of being someone else, or iam trying to lie about something. I know one of the LEADS personally. Below is their reply. When I signed up it allowed me to use my full first name and I used the first letter of my last name.

Thanks for contacting us about this issue. Both our Member Agreement and our Neighborhood Guidelines require that members use their real name on the site, and not an alias or abbreviation. You can read those policies here:

Neighborhood Guidelines
Member Agreement

When a member reports that another member may not be using their real name, our Support team follows up on each report in accordance with these policies.

While I can certainly understand your concern for privacy, at this time, we dont allow members to abbreviate their last name for any reason. Ive gone ahead and disabled your account for now. If you will consent to using your real name on the site, we will correct the name on your profile and reactivate your account. If dont wish to use your real name on the site, let us know, and we can remove your account from Nextdoor.

Best,

Corina Waggoner
Nextdoor Neighborhood Operations

The app and website seem like a good idea at first. Then you get to know your neighbors. NextDoor has its share of garage sale items, and swim team meet details, but there's an ugly side. Every person "who looks out of place" walking on the sidewalk gets called out on the app. God help you if you're black and knocking on doors in our neighborhood.

The app sends "push notifications" for urgent alerts tagged as "Crime & Safety". This means that every bored, stupid Desperate Housewife who gins up a fantasy of danger now has the ability to push her stupid blather straight to your cell phone.

Case in point: This Tuesday, after a Memorial Day party at the clubhouse. The remnants of a water balloon fight were spotted by an especially stupid, fearful neighbor who posted about our "SCARY" "black tar heroine[sic]" problem.

If you think you hate your neighbors, but want to be totally sure about it, get this app or visit the website. You will never doubt how much you hate them again.

Leads abusing power.
Nextdoor doesn't care.
Privacy issues - convicted felons allowed to join your neighborhood, YET, the moment you hide your real name and try to protect your privacy nextdoor suspends your account for not using your real name.
No, thank you. My name, my address, and a bunch of criminals allowed to see it - sure! Think twice! I am not falling for it.
Neighbors reporting neighbors.
Everybody flagging everybody and leads removing messages.
Drama! Too much drama!
Leads using the site for their personal agendas.
I can go on... and on...

There is NOTHING friendly and helpful about this place! Instead of yapping about your neighbor and hiding behind the "flag" button - just go out there and knock on your neighbor's door.

RUN away while you still can! The place is a wasp's nest!

Nextdoor has introduced me to a whole new way to stay connected and informed in my local community. Before I started using Nextdoor, I only knew one of my neighbors. Now with a click of a button, I can ask a question and get help from over 500 of my neighbors in seconds.

The best part of the website is that it is private to me and other confirmed neighbors. That privacy makes me feel comfortable sharing information with neighbors on Nextdoor. And I love getting timely updates about events, local issues, and how to stay safe.

I'm grateful to have this new way to stay informed and safe. Give Nextdoor a try in your neighborhood!

The site will provide as much or as little information as you want. You can screen people who seem to abuse the system and get on either a political agenda or a rage of some kind. If you want to know something in the area of specialties, you can ask, and you can get recommendations, which seem to be very helpful. This site is for knowledge and information about our area and not for placing opinions, so if you set your parameters correctly the site can work for you.

I signed up for this service because it was recommended by the city that we live in for traffic alerts, street closings, etc. I signed up for the service, began to browse for vital information in my city, and only then found out that this website publishes your entire personal information for everyone in the community to see without divulging this to users before the sign up. Considering we pay for a non-published phone number and address, I was pretty upset to find all of my private information listed. I deactivated my account, and only then did I look for complaints about the company. Boy was I surprised to see the complaints on here.

I personally filed complaints with my state attorney general, the California attorney general, and the FTC, because I feel like our privacy has been violated. I'd suggest filing your own as well.

I was a "lead" and had a neighbor attack me. I deleted the comments and I GOT ROMOEVE and they left the liar on the site. They finally removed her account after she attacked me 5 more times. Neighbors can attack you and if you respond with the truth, you are bashed even more. DON'T DO IT. Stay away. Little to zero control and neighbors can bash at will. I even flagged several of her "attack" post and the new "lead" allowed them back on the site.

Who's monitoring this? I guess no one.
I was very pleased with nextdoor.com until a neighbor decided to use it as a tool to harass and bully my family with unreasonable and disparaging complaints. She has been a problem for quite a while, but we've decided to ignore her as to not fuel her fire. Now she's been using the site as a "conquer and divide the neighbors" tool and it's appalling. The worst part is that the "neighbors" responding to her and who are supporting her are identifying themselves, not to mention they have NO clue as to what is actually happening. I KNOW THESE PEOPLE! This is beyond distressing and anxiety provoking. I have decided to stay low key in this situation by not responding and our name has not been mentioned, thank goodness, but this is leading to a huge lawsuit. I'm beyond disappointed that nextdoor.com is being used in such a damaging manner, but I'm even more disappointed that it's not being monitored more carefully. "Neighbors", I thought you were smarter than this. Please, members, think hard before you respond to anything on nextdoor.com and continue to ruin a program that had good intentions, but is being plagued by abuser and bullies.

Their site says they are bringing neighborhoods together, but in reality they are doing more harm than good reading the reviews. Don't know why I even spend my breath writing about the trash of the company. People won't probably read this and abandon ship until they have issues. Here is my little issue and our countless hours trying to reach a customer agent or email one and try to get a response. People with grievances are frowned upon as the trouble it appears. Get a clue NEXTDOOR, not all issues are the persons whose telling you about a problem.

I too as a neighborhood watch coordinator was ousted from our group for unspecific circumstances and now I'm flagged as the bad person because we are trying to get the situation resolved. We've sent them everything to identify who we are without a single response to reasoning. Any $#*!, JANE, or HARRY can come in and take over a group setting and then it's a LIFETIME setup even if they CENSOR, DELETE or HARASS the comments or members that they may have vindettas against. Nextdoor LEADERS are a protected species that NEXTDOOR sees no wrong. Our group was status quo for over a year simply without a leader cause we knew it would be a drama atmosphere with complaints or deletions. No less does a person come in claim ownership and start censoring (it was all peaceful, no cussing, cursing) and started flagging watch members because of posts related to HOA issues (this person is PRO-HOA).

Anyways, that paints a small picture of lack of control groups are presented with.

Our neighborhood has been using Nextdoor for about a year and a half. It has helped to build community, and is a great way for people let their neighbors know about crime going on in the neighborhood. I also love it because the Police Department can post urgent messages to those neighborhoods under their jurisdiction.

I read some of the low ratings and I just don't agree. Nextdoor is not a platform to complain about your HOA or other neighbors. It is not a platform to express your political views. That's what Facebook is for. If you want to complain about your HOA, ask your lead to create a private group so that neighbors who want to complain can do so without inflicting their negativity on everyone else.