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NYBox Reviews Summary
NYBox has a rating of 3.7 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NYBox most frequently mention and customer service. NYBox ranks 19th among Mail Forwarding sites.
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I use their service couple times and I am happy with their service and their customer service regarding to tracking the packages :)
I had two shipment one, used repacking options paid a huge total amount to ship them. One package arrives the second doesn't! I check my shipment history in NYbox site, it shows me that both were delivered! I contact them they tell me ''Sorry, we were not able to ship one of them, if you want it you have to pay 45$'' I mean I have to pay again for a separate shipping when I paid taxes and shipment amount for two in the first time! Why is it showing delivered for both packages! Why didn't anyone inform me that they cant deliver the second one and waited for me to contact them!?!?! Why was I charged for repacking if they wouldn't repack the packages! Why is the courier option available to me if they cant ship all my shipments?! Why is customer support so careless when they reply to my emails! If you are not from the US just be careful with them, they could screw up and then you are helpless because they just want you to pay pay pay! I am disappointed with their service its my first and last time to deal with them for sure.
This is one of the most professional forward mail website i am enjoying shipping with there services and the support team respond quickly.
Thanks for your Live Support ( Diana)
Beware scammers. They are dangerous
I am one of those several unlucky members of them who got robbed by them. They opened my package without my permission & stole my very expensive laptop.And when me & some other people tried to complain on their Facebook page here:- http://www.facebook.com/nybox, they deleted all the complaint posts & banned the members from posting on their Facebook page.
Usually i ship with myus, this is the first time i ship with nybox, i like it, package takes 7 days, no damages no lost. I have store so i need to buy some items from amazon, i will try it again. Maybe i will make a video in my channel in youtube about this shopping.
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Amazon
Supplements
Shipped Dec 12,2016
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Amazon
Clothes
I use their service several time and I am happy with their service.
I've used other services like NYBOX and I can assure you that is no one better than NYBOX. When you need any kind of support they will be right there for you. If the support assistant were Diana, you will be in great hands. She is very patient and everything you need she will help you with it. Of course I will do business again with NYBOX.
I used many times nybox services to redirect my package to Italy and i was always really happy with them. They have an awesome live support Too
Live support is pretty awesome like all the rest of the services
Using Nybox was the best thing i ever did. The staff is kind andvery helpful. I constantly recommend them to all my friends and will continue to use this company going forward
NYBOX is Great shipping company because they take better care of packages that require careful packaging. They protect the packages inside and out to make sure my packages make it safely. They do Repacks, Great customer service. Saved lots of money using their services. I've seen more mistakes on UPS, and Amazon, and I Like Amazon but they can be a bit expensive. I trust NYBOX with my packages and UPS to deliver an NYBOX worked on Package.
I found NY Box easy to navigate and was impressed by their reliable service. There were never any breakdowns in communication and everything went smoothly. When a problem did arise, they rectified it immediately. All representatives of NY Box are professional and helpful. I highly recommend this company.
NY Box is an excellent shipping service to Qatar. The prices are reasonable and service is timely. I received all my packages without delay. I would highly recommend them for international shipping to Qatar. The customer service was helpful.
Supplied me with a Ny address so i could receive mail, packages and purchased items. Very easy to view my virtual mailbox contents online. Also extremely convenient and quick way to recieve my items whenever and wherever I want. Love the personal shopping Assistant option!!!
I spend a great deal of time abroad for business, mostly in long-term situations, so I have used NYBox for quite awhile. They have consistently delivered on their promises: efficient, cost-effective, secure. I would highly recommend them to anyone needing a quality service while overseas.
I was constantly switching from one delivery service to another because of all types of problems that other company's created for me. NYbox is the best one I have ever used and I don't plan on switching anytime soon. Everything is done promptly and I have yet to encounter any problems with anything. No complaints about this. Everyone should use it!
-Alban Hysa
Nybox worker are great at following instructions when you request a repacked. Customer service are nice and always mange to get your problem solved. Great job NYBOX! - Jenny C.
Great service, packing and shipping-- they pay careful attention to detail and are prompt with tracking information. Highly recommend for international shipping!
From the business
We will provide you with a New York City address that you can use to receive mail, packages and purchased items. Then control your virtual mailbox contents online. You can have your contents sent to you whenever and wherever. Also great as an expatriate mail forwarding service!
PERSONAL SHOPPING ASSISTANT
You are not sure where to buy a product you want? You couldn't decide which one to choose? You couldn't find what you are looking for? Our professional shopping assistants will gladly help you with your requests free of charge. Our members take advantage of getting items for less from more reliable stores by the help of our professional shopping guidance.
"BUY FOR ME" SERVICE
"Buy For Me" service to purchase from US retailers. With this service, we use our company credit card, company check, or PayPal account to pay for your merchandise. We then charge your credit card or you send us a wire transfer, check/money order for the purchase. Many of the sellers on popular auction sites ...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members