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QwintryReviews 119

3.8

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Qwintry Reviews Summary

The company's reputation is largely positive, with customers praising the quality of packaging, reliability of delivery, and exceptional customer service that often exceeds expectations. Many users appreciate the seamless international shopping experience and the transparency in shipping costs. However, concerns about service delays, particularly for overseas shipments, and occasional difficulties in customer support have been noted. While some customers experienced issues with logistics and lost items, the overall sentiment leans towards satisfaction, highlighting the company's commitment to improving its services amidst challenges in international shipping.

This summary is generated by AI, based on text from customer reviews

service
95
value
93
shipping
93
returns
82
quality
93

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Estonia
1 review
0 helpful votes
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Посылку быстро доставили из США в Европу, но, к сожалению, много товаров (игрушечные машинки) помялись и сломались, мармелад отсутствовал, хотя по декларации был). Просьба получше упаковывать, первый раз такая плохая упаковка плохая.

Date of experience: June 28, 2024
RU
2 reviews
1 helpful vote
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Worst service for foreign purchases and logistics forwarding. Beware of this service people. My parcel has been in Germany for more than 50 days, the parcel was not moving at the consolidation hub for a month, after almost a month they sent a reply about the carrier checking the documents, the technical support staff is idiots, they cannot answer a specific question. Banderolka, you are a terrible service, irresponsible, crooked and incompetent. They took the money for delivery, but you can't send the parcel from Berlin for two months and answer the client's questions clearly. Other mail forwarders sent more recent packages from Europe and the USA without any problems.

Date of experience: June 18, 2024
RU
1 review
1 helpful vote
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Пришла посылка из Германии. Пришла достаточно быстро (меньше двух недели после выставления и оплаты инвойса). Хорошо упаковано. Заказывал редкий парфюм с ebay без коробок. Беспокоился, что что-то может повредиться при транспортировки. Тем не менее всё было очень хорошо упаковано, с необходимым заполнителем внутри. За мармеладки отдельное спасибо -- они всегда очень кстати оказываются. Буду заказывать дальше!

Date of experience: April 5, 2024
Elena S. Qwintry Rep
over a year old

Спасибо, что выбираете нас!


4 посылка на Бандерольке. Теперь из Германии. заказывал редки парфюм, который нашёл на немецком ebay, гораздо дешевле, чем можно найти в американских магазинах. С момента заказа до доставки прошло около двух неделю, что относительно быстро по срокам. Всё хорошо упаковано, в заявленном качестве. Я доволен

Date of experience: December 9, 2023
Canada
1 review
1 helpful vote
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First class delivery!
March 25, 2024

I've been using Qwintry for several months now to get gadgets and fashion items not available in my country, and I must say, their service is top-notch. My packages always arrive in excellent condition, thanks to their careful packing

Date of experience: March 25, 2024
Elena S. Qwintry Rep
over a year old

Thank you for being with us!

India
1 review
0 helpful votes
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I had a few questions about consolidating multiple orders into one shipment to save on costs. The customer service team was exceptional, providing clear, concise answers and even offering tips on how to further reduce shipping expenses. Their responsiveness and willingness to help were beyond what I've experienced with other services.

Date of experience: March 4, 2024
Elena S. Qwintry Rep
over a year old

Thanks for the feedback! You help us get better!

Texas
1 review
1 helpful vote
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Good
February 29, 2024

Used Qwintry for U.S. fashion brands. Package arrived safely, but shipping was slower than expected (holiday rush maybe idk). Good for occasional shopping.

Date of experience: February 27, 2024
Germany
1 review
0 helpful votes
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QWINTRY never let me down for 5+ years, always 5* service. Amazing support that always helped me to solve any issues.

Date of experience: February 27, 2024
Bulgaria
1 review
1 helpful vote
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He ordered several deliveries through Banderolka. For me, this is the best service in the CIS. Support is always in place, unlike other services. Packages are packed quickly, delivery time depends on the item and type of delivery. I have Economy coming out for about 21 days. Of the minuses, they lost sunglasses (they find themselves under sanctions). And all the same, I recommend Banderolka and will continue to order. The rest of the services are much worse.

Date of experience: February 13, 2024
RU
1 review
0 helpful votes
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Заказ фар
February 8, 2024

Заказывала фары на свою американскую малышку. Всё пришло очень быстро, хорошая упаковка без каких-либо повреждений. Спасибо большое

Date of experience: February 6, 2024
RU
1 review
1 helpful vote
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A bit slow but reliable
January 25, 2024

Shop for me service is fantastic. They purchased and shipped my order to my location. Big thank you!

Date of experience: January 25, 2024
Kazakhstan
1 review
1 helpful vote
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Monitor
January 17, 2024

I believe that this is the best portable monitor on the market as of January 2024. Speaking of Banderolka, the service delivery was delayed due to the fact that the order was placed on New Year's Eve, but everything arrived safe and sound, for this special thanks to Banderolka!

Date of experience: January 17, 2024
Brazil
1 review
1 helpful vote
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I've just received my first package from qwintry in Brazil. It came with a good box, secure enough and super light considering the big size of the box. My full hd projector was intact along with sneakers, boots, backpack and some clothes.

Date of experience: December 11, 2023
India
1 review
0 helpful votes
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Qwintry has truly redefined my international shopping experiences, allowing me to access a myriad of products that were once out of reach! I ordered a specialized camera lens from the USA, and it arrived at my doorstep in pristine condition, all thanks to the meticulous packaging and handling by the Qwintry team. The transparency and regular updates throughout the shipping process were truly appreciated, making me feel secure about my valuable purchase. Their commitment to providing swift and secure delivery is unmatched and highly commendable!

Date of experience: November 20, 2023
Australia
1 review
0 helpful votes
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Everything good
November 3, 2023

Gone are the days when I'd miss out on exclusive overseas products. With Qwintry, I managed to get my hands on a designer handbag from a US exclusive release. From easy ordering to quick delivery, every step was professional and efficient. Truly a game-changer for global shoppers like me.

Date of experience: November 1, 2023
India
1 review
0 helpful votes
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I often find unique items overseas that are a challenge to acquire. I recently used Qwintry's forwarding service to buy a rare vinyl record. I was thrilled when the record, securely wrapped and in mint condition, reached me in India in 3 weeks. This platform truly expands the horizons!

Date of experience: October 25, 2023
Brazil
1 review
0 helpful votes
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Sempre uso a Qwintry para receber minhas encomendas nos EUA e depois enviar para o Brasil e nunca tive problemas. O contato com eles é sempre ágil, envio rápido e bem embalado.
E o melhor? Nunca fui taxada pela alfândega!

Date of experience: October 22, 2023
Canada
1 review
0 helpful votes
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Being from Canada, it's sometimes frustrating to see great deals just across the border but with no shipping option to my address. Recently ordered a designer handbag and used this platform for delivery. The bag arrived in mint condition, and the tracking feature kept me updated throughout. Couldn't ask for more, eh!

Date of experience: October 18, 2023
Canada
2 reviews
0 helpful votes
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Shopping from international stores was never this easy! Qwintry has been a complete game-changer for me. Their website is user-friendly, the tracking feature is super handy, and their customer service is top-notch. I especially love how they provide a breakdown of costs, so there are no hidden surprises

Date of experience: October 13, 2023
India
1 review
0 helpful votes
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To Bangalore in 16 days!
September 16, 2023

I chanced upon a limited edition smart home device on Amazon USA. It wasn't available in India and the seller had no shipping options. After some review research, I decided to give Qwintry a try. The registration process was quite easy. They provided a clear step-by-step guide on how to place the order on the seller's website, ensuring it gets shipped to their warehouse without any issues. Once the item reached their warehouse, I received notifications about its status. The website interface gave me options for repackaging, consolidation (in case I had multiple orders), and different shipping methods. I chose the one that seemed the best balance between speed and cost. Within 16 days, my package was in Bangalore. The packaging was meticulous, ensuring the device was secure and undamaged. The shipping cost was competitive when compared to other similar services. While it was certainly more than local shipping, it was a price I was willing to pay for the convenience and reliability of the service (2000 rupees). Plus, when you consider the fact that you're getting access to products not otherwise available in your country, the cost seems fine

Date of experience: September 15, 2023
Australia
1 review
0 helpful votes
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I recently wanted to buy a t-shirt and shopper from YouTube blogger, but he didn't ship outside the USA. Instead of giving up, I turned to qwintry. The process was straightforward: order, ship to their US address and let them handle the rest. They consolidated my packages and i was surprised by how promptly my items were delivered. Given the complexity of international shipping, qwintry does an impeccable job!

Date of experience: September 6, 2023

From the business

Qwintry is the easiest and the most convenient way to international shopping in the USA.
You buy in US online stores.
We deliver worldwide.


qwintry.com
Historic New Castle, DE