business logo of Octa

OctaReviews 578

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.

The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.

Octa has also won more than 60 awards since its foundation, including the β€˜Best Online Broker Global 2022’ award from World Business Outlook and the β€˜Best Global Broker Asia 2022’ award from International Business Magazine.

Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational acti...


+6
How would you rate Octa?
grey star
grey star
grey star
grey star
grey star

Octa Reviews Summary

Octa has a rating of 4.7 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention customer service, trading platform and best broker. Octa ranks 2nd among Currency Trading sites.

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
Follow elijah k.
Unfollow elijah k.
Share Review
Report Review

It's a good educational and experience
November 22, 2025

I've been up and down but I'm still trading...
It takes a lot of courage.

Date of experience: November 12, 2025
Octa R. β€” Octa Rep
1 month ago

Dear elijah k.,

Thank you for sharing your experience! We’re glad to hear that you’re finding trading with Octa both educational and rewarding, even with the ups and downs.

At Octa, we recognise that trading demands patience, courage, and ongoing learning. Our mission is to provide a secure and seamless trading environment, along with tools and resources that help traders navigate the markets with confidence. Your perseverance is truly commendable and inspires us to keep improving our platform to support traders at all levels.

We always value your suggestions. Please feel free to reach out to us anytime on social media, via email or via live chat.

Stay connected through our official social media channels for the latest updates, promotions, and market insights. Don’t forget to visit our YouTube channel, where we share educational content and trading tutorials designed to help traders grow and succeed.

Kind regards,
Octa Rep.

South Africa
1 review
0 helpful votes
Follow Ellen Lebogang T.
Unfollow Ellen Lebogang T.
Share Review
Report Review

Best of the best experience
November 22, 2025

Ever since I have started trading Forex with Octa I haven't had an issue that they can not resolve as soon as possible, Octa in the best of the best broker www.
Thank you.

Date of experience: November 12, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Lebogang T.,

Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Octa has been smooth and that our team has been able to assist you promptly whenever needed.

At Octa, we are committed to providing a reliable, secure, and seamless trading environment, ensuring our clients can trade with confidence and peace of mind. Your satisfaction inspires us to continuously enhance our platform, introduce innovative tools, and deliver the best possible service to all traders.

We always value your suggestions. Please feel free to reach out to us anytime on social media, via email or via live chat.

Stay connected through our official social media channels for the latest updates, promotions, and market insights. Don’t forget to visit our YouTube channel, where we share educational content and trading tutorials tailored to support traders at every level.

Kind regards,
Octa Rep.

Virginia
1 review
0 helpful votes
Follow avinash k.
Unfollow avinash k.
Share Review
Report Review

Reliable trading environment.
November 19, 2025

One of best broker supporting all kind of trader and providing reliable professional trading environment, it's been from early year 2022 trading with it and withdrawal and all supports is marvelous.

Date of experience: November 9, 2025
Octa R. β€” Octa Rep
2 months ago

Dear avinash k.,

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had a reliable and professional trading experience with us since 2022. It’s great to know our support and withdrawal services have met your expectations.

At Octa, our goal is to create a platform that empowers traders of all levels and provides the best possible services.
To stay updated with our latest news, features, and promotions, we invite you to follow our official social media channels.

Should you have any further questions or need any assistance, our team is available 24/7 via live chat or email at support@octafx.com. We're always here to help.

We look forward to continuing to support your trading journey!

Kind regards,
Octa Rep.

Nigeria
2 reviews
0 helpful votes
Follow Kyle G.
Unfollow Kyle G.
Share Review
Report Review

I had been trading with OCTAFX for a while and trusted their platform completely. But after making a withdrawal request of about ninety-two thousand dollars ($92,000), my account was suddenly frozen. No clear reason, no real update β€” just repeated automated messages saying my case was under review.

For nearly two months I couldn't access my money, and every email felt like I was talking to a bot. It was one of the most frustrating financial experiences I've ever had.

In the end, ALLP.UK stepped in, guided me through the process, and helped me recover my funds. Their support and persistence made all the difference.

OCTAFX seriously needs to be more transparent and responsive to clients. When people trust a trading platform with that kind of money, they deserve proper communication and fair treatment.

Date of experience: September 27, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Kyle G.,

Thank you for bringing this to our attention. We take such claims very seriously. After reviewing your message, we’d like to clarify that Octa has no affiliation with any third-party entity or recovery service, including β€œALLP.UK.” We strongly advise traders to exercise caution when encountering such posts, as they often originate from unauthorised or fraudulent sources attempting to mislead others.

At Octa, we are committed to ensuring a secure, transparent, and compliant trading environment for all clients. Account restrictions or reviews are conducted strictly in accordance with regulatory and security procedures to protect client funds and data.

If you are a genuine Octa client and believe there is an issue with your account, please contact our official support team via live chat or email through our verified website or mobile app. We will be glad to investigate and assist you directly.

Kind regards,
Octa Rep.

Virginia
1 review
0 helpful votes
Follow Abdulafeez A.
Unfollow Abdulafeez A.
Share Review
Report Review

One of the best in the Forex Industry
November 18, 2025

"OMG, I'm literally obsessed with Octafx Broker! 🀩 Their platform is so intuitive and user-friendly, even a total newbie like me can navigate it with ease. The trading tools are πŸ”₯, and the leverage options are insane! πŸ’Έ I've been able to maximize my profits and minimize my losses. Their customer support team is super responsive and always ready to help. I've had some issues in the past, but they've always resolved them ASAP. 5 stars and a big thumbs up from me! πŸ‘"

Date of experience: November 8, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Abdulafeez A.,

Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying your experience with Octa. It’s great to know that our platform’s intuitive design, trading tools, and responsive support team have helped make your trading journey smoother and more rewarding.

We truly appreciate your trust and enthusiasm. Feedback like yours motivates us to keep improving and providing the best possible experience for all our traders.

Stay updated by following our official social media channels for the latest features, promotions, and market insights. Don’t forget to check out our YouTube channel, where we share educational content and trading tutorials to support traders of all levels.

If you have any questions, suggestions, or ideas on how we can improve your experience, please don’t hesitate to reach out via social media, email, or live chat. We truly value your input and are always happy to hear from our traders.
Wishing you continued success and profitable trades!

Kind regards,
Octa Rep.

Indonesia
1 review
0 helpful votes
Follow Hendra O.
Unfollow Hendra O.
Share Review
Report Review

Pengalaman
November 17, 2025

Sebenarnya saya suka dengan Octa, pengalaman trading pertama saya pakai Octa
Tapi tolong dibuat supaya rate deposit dan widhraw bisa lebih kecil lagi, supaya selisihnya makin mendekati.

Soalnya WD deh, selisihnya lumayan jauh kalo mau WD antara Octa dan broker lain. Broker lain bisa sampai kecil banget selisih rate-nya, Octa masih cukup besar selisihnya. Terimakasih

Date of experience: November 8, 2025
Octa R. β€” Octa Rep
2 months ago

Kepada Yth. Hendra O.,

Terima kasih atas masukan Anda. Kami senang Anda telah memilih Octa sebagai mitra dalam perjalanan trading Anda. Di Octa, kami berkomitmen untuk memberikan pengalaman trading yang aman dan lancar, sehingga klien kami dapat mengakses dana mereka dengan cepat dan bertransaksi dengan percaya diri. Masukan Anda memotivasi kami untuk terus meningkatkan platform kami, menghadirkan alat-alat inovatif, dan memperbaiki pengalaman secara keseluruhan bagi semua trader.

Kami ingin menegaskan bahwa kami tidak mengenakan komisi untuk deposit maupun penarikan dana. Namun, sebagai platform investasi, kami bekerja sama dengan berbagai mitra pembayaran untuk memfasilitasi transaksi dalam mata uang lokal. Mitra-mitra ini mengatur nilai tukar berdasarkan kebijakan mereka sendiri, kondisi pasar, risiko, dan likuiditas.

Apabila Anda memiliki pertanyaan atau membutuhkan bantuan, jangan ragu untuk menghubungi kami melalui media sosial, email, atau live chat. Kami selalu siap membantu Anda.

Salam hangat,
Perwakilan Octa

South Africa
1 review
0 helpful votes
Follow Sphe M.
Unfollow Sphe M.
Share Review
Report Review

Best decision I have ever made.
November 16, 2025

It been a long stressful trading experience would not have it either way best decision ever made learning how to grow want I have in the economy investing towards my future thank you Octa 🦬

Date of experience: November 6, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Sphe M.,

Thank you for sharing your experience and kind words.

We understand that trading can sometimes be challenging, and we’re delighted to hear that your journey with Octa has been a positive and rewarding experience. It’s inspiring to know that you’re using this experience to grow, invest in your future, and navigate the economy with confidence.

We also encourage you to explore our educational resources on YouTube and discover the AI-powered features on the OctaTrader platform, designed to help you trade smarter, optimise your strategies, and achieve your goals more effectively.

If you have any questions, suggestions, or ideas on how we can further improve your trading experience, please don’t hesitate to reach out via social media, email, or live chat. We truly value your feedback and are always happy to hear from our traders.

Kind regards,
Octa Rep.

Brazil
1 review
0 helpful votes
Follow EMERSON V.
Unfollow EMERSON V.
Share Review
Report Review

A system that works!
November 16, 2025

I have a very good experience with my choice. My accounts are positives and my automatice strategies are configured to gain low, but constantly. Some of then I am a Master account and my copiers are very satisfied.

Date of experience: November 6, 2025
Octa R. β€” Octa Rep
2 months ago

Dear EMERSON V.,

Thank you for sharing your experience with Octa.
We are delighted to hear that your accounts are performing positively and that your automated strategies are working effectively. It’s great to know that your copiers are also satisfied. We remain committed to providing reliable and high-quality trading services to support your success.

We always value your suggestions, so please don’t hesitate to reach out to us at support@octafx.com at any time.

Stay connected through our official social media channels to receive updates on new features, promotions, and market insights. Don’t forget to explore our YouTube channel, where we share educational content and trading tutorials designed to support traders at every level.

Kind regards,
Octa Rep.

Japan
1 review
0 helpful votes
Follow Mugi O.
Unfollow Mugi O.
Share Review
Report Review

Saya sudah pakai berbagai broker forex, tapi octa menurut saya masih yang terbaik dari layanan dan kecepatan dan keramahan, tetap melayani pelanggan dengan sepenuh hati ya

Date of experience: November 6, 2025
Octa R. β€” Octa Rep
2 months ago

Yth. Mugi O.,

Terima kasih atas kepercayaan dan apresiasi Anda terhadap Octa. Kami sangat menghargai dukungan Anda dan akan tetap berkomitmen untuk memberikan layanan terbaik, tercepat, dan paling ramah bagi seluruh pengguna kami. Kepuasan Anda adalah prioritas utama kami.

Sementara itu, kami mengajak Anda untuk menjelajahi fitur baru berbasis AI yang tersedia di platform OctaTrader untuk meningkatkan pengalaman trading Anda. Fitur-fitur ini dirancang untuk membantu Anda membuat keputusan yang lebih tepat, mengoptimalkan strategi, dan melakukan trading dengan lebih percaya diri.

Jika Anda memiliki ide atau rekomendasi tentang bagaimana kami dapat meningkatkan aplikasi trading kami, silakan tulis kepada kami di support@octafx.com. Kami sangat senang mendengar masukan dari Anda!

Salam hormat,
Perwakilan Octa

Malaysia
1 review
0 helpful votes
Follow sea s.
Unfollow sea s.
Share Review
Report Review

Greatest Of All Time
November 15, 2025

BEST, STABLE, SOLID. All matters are done efficiently, quickly, and trust. That why OCTA no 1 in world. BEST, Thank you all.

πŸ‘πŸ‘

Date of experience: November 6, 2025
Octa R. β€” Octa Rep
2 months ago

Dear sea s.,

Thank you so much for your fantastic feedback!
We’re thrilled to hear that you find our services stable, efficient, and trustworthy. Your recognition motivates us to continue delivering the best trading experience possible.

At Octa, we strive to provide our clients with reliable platforms, fast support, and transparent trading conditions. We truly appreciate your trust and loyalty, it means a lot to our team.

In the meantime, we invite you to explore our educational resources on YouTube and discover the new AI-powered features on our OctaTrader platform, designed to help you trade smarter, optimise your strategies, and achieve your goals with greater confidence.

Wishing you continued success in your trading journey!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Joseph E.
Unfollow Joseph E.
Share Review
Report Review

Excellent Broker
November 15, 2025

My experience has been great, the only broker that does not cheat

Date of experience: November 5, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Joseph E.,

Thank you for sharing your positive experience! We’re truly glad to hear that you trust us and appreciate the transparency of our services. At Octa, we’re committed to providing fair trading conditions, honest execution, and reliable support to ensure our clients trade with confidence.

We encourage you to explore the new AI-powered features available on our OctaTrader platform to further enhance your trading experience. These tools are designed to help you make more informed decisions, optimise your strategies, and trade with greater confidence.

Your feedback motivates us to keep improving and maintaining the high standards our traders deserve. We wish you continued success in your trading journey!

If you have any questions, please don't hesitate to contact us on social media, via email, or through live chat. We're always happy to hear from our traders.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Daniel F.
Unfollow Daniel F.
Share Review
Report Review

Best of all
November 12, 2025

It has been a great experience with octa, especially spreads and the items gifted by lots.
I have achieved alot for the past 3yrs and we are still counting.

Date of experience: November 3, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Daniel F.,

Thank you for your kind words and continued trust in Octa. We’re genuinely delighted to hear that your trading experience over the past three years has been rewarding, especially with our competitive spreads and exclusive loyalty programs.

To help you elevate your trading journey even further, we invite you to explore our comprehensive educational resources and the newly introduced AI-powered features on the OctaTrader platform. These innovations are designed to enhance your decision-making, refine your strategies, and boost your overall trading confidence.

Your success and satisfaction remain our top priorities, and we’re proud to have been part of your progress so far. Here’s to many more years of growth, achievement, and shared success with Octa.

If you have any questions or need assistance, please don’t hesitate to reach out to us via social media, email, or live chat. Our team is always happy to help.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Joachim A.
Unfollow Joachim A.
Share Review
Report Review

Rewards orders
November 10, 2025

The process was easy and the web experience was also topnotch. I look for to receiving the rewards soonest.

Date of experience: October 31, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Joachim A.,

Thank you for taking the time to leave your feedback and share your experience on the Octa platform. We’re glad to hear that you found the process seamless and enjoyed the web experience. Your rewards are being processed, and we hope you will appreciate the gifts when you receive them.

At Octa, our mission is to provide a reliable and smooth trading environment that allows our clients to pursue their goals with confidence. Your satisfaction means a great deal to us, and we’ll continue to work hard to deliver a hassle-free experience every time.

Please don’t hesitate to reach out to us at support@octafx.com with any thoughts or ideas on how we can improve our services to get a 5-star rating from you. Your input helps us serve you more effectively.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
Follow Ray F.
Unfollow Ray F.
Share Review
Report Review

Trusted Broker
November 10, 2025

I have been with Octa for past 8 months now and its truly amazing to see how they transform and provide the trusted support to their customers. With their platform I am confident to grow my account from a 5 figure to 6 figure account. Kudos to the team and their hard work!

Date of experience: October 31, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Ray F.,

Thank you for your wonderful feedback and for being with Octa over the past eight months.

At Octa, we are committed to delivering a seamless and reliable trading environment, featuring tools and features tailored to support traders at every level. We’re happy to know that our platform and support have helped you trade with confidence. Your trust and satisfaction inspire us to improve and deliver the best possible experience continually.

We’d love to know if there’s anything more we can do to enhance your trading journey. Please feel free to share your suggestions at support@octafx.com.

Please stay connected with us on our official social media channels for updates, promotions, and market insights, and check out our YouTube channel for educational content and trading tutorials.

Wishing you continued success on your trading journey!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow OSCAR O.
Unfollow OSCAR O.
Share Review
Report Review

Seamless operation
November 10, 2025

For every order placed it usually huddle free and fast.

Date of experience: October 31, 2025
Octa R. β€” Octa Rep
2 months ago

Dear OSCAR O.,

Thank you for your positive feedback! We're delighted to hear that your orders have been processed smoothly and quickly.

At Octa, our mission is to provide a reliable and seamless trading environment that allows our clients to pursue their goals with confidence. Your satisfaction means a great deal to us, and we’ll continue to work hard to deliver a hassle-free experience every time.

We always welcome suggestions on how we can improve your experience. Please don’t hesitate to reach out to us at support@octafx.com
With any thoughts or ideas. Your input helps us serve you more effectively.

Meanwhile, please stay connected with us on our official social media channels for the latest updates, promotions, and market insights. Be sure to explore our YouTube channel, where we share educational videos and tutorials designed to support traders of all levels.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Maryjane M.
Unfollow Maryjane M.
Share Review
Report Review

Best From Maryjane Nwanneka
November 6, 2025

Trade and Win Gifts delivery from OctaFx has been a smooth one for me because in the app the gifts were supposed to be delivered within 2-3 weeks but to my surprise sometimes it just takes 5 days and it will be delivered to my doorstep.

Date of experience: October 27, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Maryjane M.,

Thank you for sharing your experience!

We’re delighted to hear that the Trade and Win Gifts delivery exceeded your expectations. At Octa, we strive to make our rewards program fast, smooth, and reliable, and feedback like yours motivates us to keep improving.

We’d love to know if there’s anything more we can do to enhance your trading journey. Please feel free to share your suggestions at support@octafx.com.

Please stay connected with us on our official social media channels for updates, promotions, and market insights. You can also check out our YouTube channel for educational content and trading tutorials.

Thank you again for being a valued member of the Octa community!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Akinwumi A.
Unfollow Akinwumi A.
Share Review
Report Review

Lovely experience
November 4, 2025

I was able to order some stuff with points gained from trading and it is a fantastic initiative by Octa

Date of experience: October 25, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Akinwumi A.,

Thank you for your feedback.
We are pleased to hear that you had a positive experience redeeming your points. Initiatives like this are designed to provide added value to our traders, and your input encourages us to continue enhancing our services.

We always welcome suggestions to make your experience even better. Please feel free to contact us on social media, via email or via live chat.

Stay connected with us on our official social media channels for updates on new features, promotions, and market insights, and don’t forget to explore our YouTube channel, where we share educational videos and trading tutorials to support traders of all levels.

Thank you again for choosing Octa!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Idara U.
Unfollow Idara U.
Share Review
Report Review

Awesome and amazing one with Octa Fx
November 1, 2025

It was such a smooth and nice experience. I love it

Date of experience: October 22, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Idara U.,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Octa has been smooth and enjoyable.

At Octa, we are committed to providing a seamless and reliable trading environment that empowers our clients to trade with confidence. Feedback like yours inspires us to continually improve our platform, introduce innovative tools, and enhance the overall trading experience for all our users.

We would love to hear if there’s anything more we can do to make your experience even better. Please feel free to share your thoughts with us at support@octafx.com.

In the meantime, stay connected with us on our official social media channels for updates, promotions, and market insights. You can also explore our YouTube channel for helpful educational videos and trading tutorials designed to support traders of all levels.

Thank you once again for being part of the Octa community.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Sundaravadivelu G.
Unfollow Sundaravadivelu G.
Share Review
Report Review

I'm writing this after one of the most frustrating experiences I've ever had with a financial platform. I made a β‚Ή3,000 UPI deposit at 4:50 PM, my bank confirmed the amount was credited to Octa's account, yet even after several hours and multiple follow-ups, my trading account still shows no credit. Their so-called "support" is a joke β€” you only get automated replies from bots and copy-paste messages from agents who clearly don't even read the conversation. Every message ends with "please wait 24 hours," but no one actually solves the issue. This level of negligence and unprofessionalism with customer funds is completely unacceptable. It feels like they're holding on to customers' money with zero responsibility or urgency. πŸ‘‰ My honest advice: DO NOT deposit your money with Octa. Their system is unreliable, support is robotic, and you'll be left chasing your own funds for hours or days. There are far more trustworthy platforms out there.

Date of experience: October 21, 2025
Octa R. β€” Octa Rep
2 months ago

Dear Sundaravadivelu G.,

We sincerely apologise for the frustrating experience you’ve had. We take situations like this very seriously, and we deeply regret any inconvenience caused regarding the deposit to your trading account.

Please be assured that Octa prioritises the security and timely handling of all client funds. What you experienced does not reflect the standard of service we strive to provide, and we understand the distress it has caused.

We've reviewed your case, and it appears to have been resolved by our Financial Department. If any additional questions remain, our Customer Care team will be glad to assist you any time at support@octafx.com.

We are committed to enhancing Customer Support services to ensure more efficient, human-assisted responses. Your feedback will be shared with the relevant teams to prevent similar issues in the future.

Thank you for bringing this to our attention. Your patience and cooperation are highly appreciated as we work to resolve this promptly.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

EXCELLENT BROKER
October 30, 2025

Awesome broker that pays instantly upon request for withdrawal.

Date of experience: October 20, 2025
Octa R. β€” Octa Rep
2 months ago

Dear David A.,

Thank you for your fantastic feedback! We’re delighted to hear that you had a positive experience with Octa and that our withdrawal process met your expectations.

At Octa, we are committed to providing a reliable and seamless trading environment, ensuring that our clients can access their funds quickly and trade with confidence. Feedback like yours motivates us to continue enhancing our platform, introducing innovative tools, and improving the overall trading experience for our users.

We always welcome suggestions to make your experience even better. Please feel free to reach out to us anytime at support@octafx.com.

Stay connected with us on our official social media channels for updates on new features, promotions, and market insights, and don’t forget to explore our YouTube channel, where we share educational videos and trading tutorials to support traders of all levels.

Thank you again for choosing Octa!

Kind regards,
Octa Rep.