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PrimeXBT Crypto Exchange: A Comprehensive Review
PrimeXBT is a leading cryptocurrency exchange that has gained significant popularity among traders worldwide. In this review, we will explore the key features, benefits, and drawbacks of using PrimeXBT for your cryptocurrency trading needs.
User Interface and Trading Experience:
PrimeXBT offers a user-friendly and intuitive trading platform that caters to both beginner and experienced traders. The platform provides a wide range of trading tools, including advanced charting features, order types, and risk management tools. The smooth and responsive interface ensures a seamless trading experience, allowing users to execute trades quickly and efficiently.
Asset Coverage:
One of the standout features of PrimeXBT is its extensive asset coverage. The platform supports a diverse selection of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and many more. Additionally, PrimeXBT offers leveraged trading,...
PrimeXBT Reviews Summary
PrimeXBT has a rating of 4.6 stars from 301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeXBT most frequently mention crypto futures, trading platform and support team. PrimeXBT ranks 5th among Investing sites.
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My expectations were greatly exceeded by T/O/R/R/E/C/I/T. They were the first staff that truly understood my predicament after I had to struggle with inadequate assistance from other services. Their dedication, constant contact, and observable outcomes made a difficult task bearable. Their help was genuinely a lifeline, not just support.
The crypto market itself is always risky and when choosing a broker to trade crypto you need to open 4 eyes. I chose to trade with primexbt and before i opened the account i had a good conversion with one of their customer support agents which provided me with all the information I needed about the platform:
- business registrations and liecences
- FinCOM membership
The primexbt has been around for more than almost 8 years, it means they're existing longer than FTX, and othe crypto exchanges, I guess sometimes quiet platforms are the most reliable.
Hey there Vakeel C.,
Thank you for your trust and for sharing your perspective.
PrimeXBT has been operating since 2018, and during this time we have remained focused on stability, transparency, and continuous platform development. Longevity in the crypto industry is not accidental, it is the result of strong internal infrastructure, responsible risk management, and a long-term commitment to our users.
We appreciate your observation that reliability is often built quietly through consistent performance rather than loud promises. Our team continues to prioritize system security, fast execution, and dependable service as core principles of our work.
Thank you for being part of PrimeXBT and for choosing to trade with us.
Kind regards,
The PrimeXBT Team
Primexbt provides good brokerage services:
-lots of crypto assets
-fair fees, no hidden surprises
-well working platforms especially pxtrader
-no problems with witdrawals
I think this is enough to get started there. I did start trading crypto futures half a year ago, and it's been psotitive.Woth paying for.
Hey there Kamil S.,
Thank you for your positive feedback.
We’re glad to know that our range of crypto assets, transparent fees, and the performance of the PXTrader platform have met your expectations. It’s also great to know your withdrawal experience has been smooth.
We appreciate you choosing PrimeXBT for trading crypto futures and remain committed to providing reliable and efficient trading services.
If you need any assistance, our support team is always available.
Kind regards,
The PrimeXBT Team
I had a bit of experience with some standard cfd brokers, and when I discovered primexbt I was expecting something similar. But this is not a standard type of broker. Also, if you are into trading crypto, primexbt has much-improved trading conditions compared to standard brokers. But I didn't get the fees in the beginning. Had no idea what the maker or taker fee was!
There are other aspects that are different and are new to me. And if you have the same trouble, I suggest contacting the support, they reply fast and are very friendly. They clear out everything for me.
Hello there Imran H.,
Thanks a lot for sharing your experience, this is exactly the kind of honest feedback that helps other traders understand what to expect!
You’re absolutely right: PrimeXBT isn’t a “standard” CFD-style broker. The platform blends traditional markets with crypto-futures-style trading, so naturally, some features like maker/taker fees, margin modes, and execution types can feel a bit different at first. Totally normal.
What matters is that you explored, asked questions, and didn’t hesitate to reach out. Our support team is here precisely for that reason: to walk traders through anything unclear and make the transition smooth. Glad to hear they were able to clear things up quickly for you.
And yes, when it comes to crypto trading conditions, we’ve built them to be much tighter and more flexible than what most regular CFD brokers offer, so it’s great you noticed the difference.
If anything else pops up while you continue exploring, just let us know. We’re always here to help!
Kind regards,
The PrimeXBT Team
Tbh primexbt terminal is top, no questions, lots of assets, interface is smooth, leverage is quite big, but funding rates are biteful, it's impossible to hold positions for 1 week without losing much on trading-costs.
Hello there Bhavesh C.,
Thank you for taking the time to share your detailed feedback.
We’re pleased to hear that you value the PrimeXBT trading terminal, asset variety, platform performance, and leverage flexibility. At the same time, we fully understand your concern regarding funding rates, especially for traders who prefer holding positions over longer periods.
Funding rates on crypto futures are not fixed internally, they are market-driven and depend on factors such as liquidity, open interest, and the imbalance between long and short positions. During periods of high volatility or strong directional bias, funding fees can increase as part of the market’s natural pricing mechanism.
If you need more information about it, please feel free to contact our support team at any time you wish. We are always here to support you every step of the way!
Kind regards,
The PrimeXBT Team
For them, it works ideally. Good support, easy to use platform, and some educational content. For advanced traders, not much customization and powerful features!
Hi there Parvez D.,
Thank you very much for sharing your opinion with us.
At PrimeXBT, we welcome every trader, regardless of their background and prior experience. Indeed, we ensure that beginner traders have a smooth start in trading, by offering on-clock 24/7 friendly customer support, free market analysis by our experts and many educational articles. At the same time, we didn’t forget about our experienced traders, for whom we provide custom trading solutions, such as the advanced MetaTrader 5 platform, flexible cross and isolated margin, and low trading costs that decrease as trading volume increases.
We’re ready to equip you with all the necessary tools and conditions for trading. Feel free to message us if you need something.
Kind regards,
The PrimeXBT Team
Demo account has competitions, and regular ones. Managed to join some, and even won my last one. Thats how I started trading on real too, with those funds. Great xp.
Hello there Tarun T.,
Thanks a lot for sharing this, it’s really great to hear!
Our demo environment and the regular competitions are designed exactly for this reason: to let traders learn, experiment, and build confidence without risking real funds. Knowing that you not only enjoyed the process but also won and used those winnings to start live trading… that’s the kind of story we love to hear.
We’re glad the experience helped you make the transition from demo to real trading smoothly. If you ever need tips, platform guidance, or have questions as you continue your journey, our team is always here for you.
And congrats again on the win, keep that momentum going!
Kind regards,
The PrimeXBT Team
I've traded on a buch of different crypto platforms, but this one stands out among them most. It's simple and it doesn't overwhelm you with too fancy tools. Multiple pending orders are available and it takes just one click to open or close a position instantly whereas in other places, I had to confirm it twice which can turn into a bad trade if I don't react on time. U_U
Hello Raghav F.,
Thanks for your comment!
It's good to know our platform stands out for you. We also appreciate your recognition of support for multiple pending orders, which allow flexibility whether you’re entering or exiting positions. Our one-click functionality helps execute orders quickly and efficiently, so you can react to market changes without unnecessary delays. Your feedback confirms that our approach works.
If you have questions, our support team is ready to help.
Kind regards,
The PrimeXBT Team
IF they could find a way to improve their academy, its gonna be great👍
And please maintain your current low costs, those are my favourite.
Hello Kamran H.,
Thanks for your honest feedback. It's nice to hear that you are enjoying our competitive costs. Our team is working hard to keep our trading costs low. We also have a VIP campaign where our customers can access even lower costs by reaching VIP1 and VIP2 levels. You can learn more about the program here: primexbt.com/vip
We are continuously working to expand and enhance our educational resources, and feedback like yours is crucial in guiding these improvements. If you have any more suggestions, please feel free to share them with us.
Kind regards,
The PrimeXBT Team
November turned out to be a bloody month, lots of dumps on altcoins, BTC and ETH... I was trading on an isolated mode, thanks to this, they saved my deposit 3 times!
Hello there Jamal N.,
Thank you for sharing your experience.
We are glad to hear that trading on isolated margin helped protect your deposit during periods of high market volatility. At PrimeXBT, risk management features such as isolated margin are designed to give our traders more control and safeguard their funds under challenging market conditions.
We appreciate your trust in our platform and remain committed to providing reliable tools for secure and informed trading.
Kind regards,
The PrimeXBT Team
Didn't verify my account, but still was able to deposit my account with usdt, and also just withdrew in usdt. Transfer was completed the same day, as i expected
Hi there Harish M.,
Thank you for sharing your experience.
It's good to know that your USDT deposit and withdrawal were completed on the same day. It’s precisely the kind of service we aim to provide.
We encourage you to complete account verification when convenient, as full verification helps ensure security and continues to unlock our full range of services.
If you need assistance or have questions, our support team is ready to help.
Kind regards,
The PrimeXBT Team
Sorry to begin with negative :/ but I think prices for fx majors can be lower when trading, I dont need to get vip to get competitive pricing. Now on to what I like :) - crypto futures are much better to trade than just raw crypto because its a more controlled environment for me.
Hello Uday S.,
We genuinely value hearing both what we're doing well and where we can improve.
Regarding Pricing: We appreciate your honest note about our Forex pricing. Our goal is to provide competitive and transparent pricing for all our clients.
Regarding Crypto Futures: We're delighted to hear that you prefer trading crypto futures on our platform! It's great to know that you find it provides a more controlled and structured environment that aligns well with your trading style.
If you have any further suggestions or specific needs, please don't hesitate to reach out to our support team directly.
Kind regards,
The PrimeXBT Team
Safer than perps, because has fincom and full stability. Also cant experience the 10/10 event like the perps did.
I mainly like futures here, although went a bit for the CFD mode too (PXTrader), its fine. Futures have less fees for large volumes though.
Much better than perps though, only downside is, cant farm points. But those are becoming less relevant each month now anyway...
Hi Nikhil R.,
Thank you for taking the time to share such a detailed and thoughtful review. We really appreciate it!
It’s great to hear that our regulated framework, FinCom membership, and platform stability give you the confidence you’re looking for when trading. We’re also glad you’ve found value in both our Futures and CFD modes, and that the lower fees on high-volume futures trading work well for your strategy.
Your note about points farming is fully understood. The industry is shifting, and we agree that long-term reliability, transparency, and trading conditions matter far more than short-term trading incentives. That said, we’re always exploring ways to add value without compromising stability. For example, this Black Friday, till November 30, we gave 77% off all Bitcoin trading fees, and huge discounts on trading 29 other coins! Much more to come.
Thanks again for choosing PrimeXBT. We’re here to support your trading journey every step of the way!
Kind regards,
The PrimeXBT Team
Something like btc cash and eth are better than btc, that is too volatile I think.
And i think the volume requirement to reach vip2 status is a bit too high, you gotta be a professional trader or soemthing for that.
The rest is fine.
Hello Bipin D.,
We completely understand your perspective on volatility. It's great to hear that you've found a trading approach that works for you by focusing on assets like BTC Cash and ETH. Managing risk according to your comfort level is a key aspect of successful trading.
Regarding the VIP2 status, we sincerely appreciate your input on the volume requirements. Our VIP tiers offer increasingly competitive fees and exclusive benefits to our active traders. We continuously review our program structures to ensure they meet the needs of our diverse client base, and your suggestion is vital for us.
Thank you again for your constructive comments. We are here to support your trading journey.
Kind regards,
The PrimeXBT Team
Even to me, the ETH breakdown below $3k was so obvious this month.
NOW, reclaim, retest, and new ATH at Q1 2026 imo.
Really appreciate Primexbt, allowing me to trade it with size.
Hi there Sizwe D.,
Thank you for sharing your thoughts and trade ideas!
We’re glad to hear that the recent ETH movements aligned well with your trading strategy. It’s always rewarding when market structure plays out clearly. At PrimeXBT, our goal is to give traders the flexibility and tools they need to act on their ideas with confidence and the position sizing they prefer.
We appreciate your trust in PrimeXBT and look forward to supporting your trading journey into 2026 and beyond.
Happy trading in the year ahead!
Kind regards,
The PrimeXBT Team
I like the crypto futures platform and the prices, maker and taker fees are low😎 support is quick too.
But funding cost is every 8 hours, too much.
Hello Lakshman M.,
Thank you for taking the time to share your feedback and for your kind words about our crypto futures platform. We're thrilled to hear you're enjoying the competitive pricing, low maker/taker fees, and our quick support team.
We also greatly appreciate your bringing your concern about the funding fee frequency to our attention. We understand that the 8-hour cycle can feel frequent, especially for specific trading strategies. It's important to us that our clients know that this structure is a standard mechanism in perpetual futures markets, designed to keep the contract price anchored to the underlying spot asset price.
If you have any more concerns or questions, please contact us anytime.
Kind regards,
The PrimeXBT Team
Didnt even take a minute to get support, and whole conversation was over in like 2 minutes! Thats the example for all the broker fosho
HI there Pradeep S.,
Appreciate the shout-out!
It’s great that our support team was able to respond instantly and wrap up the whole conversation in just a couple of minutes, that’s exactly the standard we try to keep 24/7. Fast answers, clear instructions, and no unnecessary waiting.
If you ever need help again, whether it’s about deposits, trading features, or anything else, don’t hesitate to reach out. We’re always here and ready to assist!
Kind regards,
The PrimeXBT Team
I think buy the dip is the best strategy, the night when crypto plummeted suddenly, I placed buy limit orders, and they were executed quickly at the exact price I set. 👍👍
Hey there Chaitanya K.,
We greatly appreciate you taking the time to share your experience with us. Your feedback is invaluable in helping us improve our services and ensure a seamless trading experience for all our users.
We are delighted to hear that your buy-limit orders were executed accurately during a volatile market moment. This is a testament to our commitment to providing precise order execution, especially during sudden price movements. We are constantly working to maintain this standard across all instruments, and your feedback is instrumental in this process.
If you have any further feedback regarding order types or trading conditions, feel free to let us know. Our team is always here to support your trading journey.
Kind regards,
The PrimeXBT Team
This cool what they've done with their fees. Maker fee 0.01%, spreads close to 1 pip, I could trade and switch between markets, making super gains. Primexbt showed class here/
Hey there Thulani N.,
Thank you so much for your review.
It's an honour for us to be the reason for your trading success.
You correctly noted that our low trading costs were intended to maximize our traders' gains. We understand how important it is to offer accessible spreads and commissions across all markets. For example, we charge only a fixed 0.01% maker fee and a maximum 0.045% taker fee for crypto futures, making it one of the lowest offers in the industry. At the same time, we don't forget about our CFD assets, offering spreads as low as 0 pips, along with the standard overnight funding rate.
We're happy to have you as a part of our community. Thank you for your choice!
Kind regards,
The PrimeXBT Team
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Hello there Faisal J.,
Thanks a lot for pointing this out!
It’s a smart approach to double-check everything before you start trading, especially in the crypto world where things move fast and risk is always present.
We’re glad our support team gave you a clear rundown of all the important details. Yes, PrimeXBT is fully registered, licensed in multiple jurisdictions, and operates under strict compliance frameworks, and the Financial Commission (FinCom) membership is an extra layer of protection many traders appreciate. It includes access to an independent dispute resolution service and a compensation fund, which adds even more peace of mind.
It’s great to see you doing your homework and choosing carefully. If you ever need more info or want to explore anything deeper, we’re always here to help!
Kind regards,
The PrimeXBT Team