OfficeFurnitureOnlineReviews 144

We have used Office Furniture Online for the past 3 years and have placed over 100 orders with them. Every now and then, things haven't gone 100% to plan, but they have always sorted any issues very quickly and made sure we were happy with the outcome. The products are very good quality and are definitely designed to be used in commercial environments. Their prices are very competitive and we have found them to be very professional.

All in all, they are a valued supplier and the other reviews on this site seem a little dubious. Check other review sites and you will see they are very highly rated.

AVOID AVOID AVOID AT ALL COST!
NOT ONLY THEY DONT ACCEPT RETURNS
THEY DONT REPLY TO MESSAGES, ASKED STUPID QUESTIONS, THEY DONT EVEN CALL YOU BACK WHEN THEY SPEAK TO YOU ON THE PHONE
I FOUND SAME CHAIRS BUT CHEAPER ON OTHER WEBSITES!
IF YOU LIKE SOMETHING THEY SELL, GOOGLE FOR CHEAPER ALTERNATIVES!
COMPLETE RUBBISH AND VERY CR*P.
WILL NEVER BUY FROM THEM AGAIN
AVOID AVOID! BODERLINE SCAM!
> SH*T CHAIRS, SH*T SERVICES, FAKE REVIEWS! <

"Delivery did not turn up"

I am currently spitting nails. Persuaded by their website which says "We want to make sure our customers receive their goods as fast as possible! Huge investments in distribution and warehousing means that Office Furniture Online can offer an unrivalled nationwide rapid despatch service on furniture products." I ordered a desk. 3 weeks later, nothing has arrived.

In all fairness, after I wrote to the MD I did get a call from them to say that my desk would be delivered today, but still nothing. 5.30 on a Friday... and I have better things to do than hang around an office waiting for furniture to be delivered. They rely on third party suppliers, and third party distributors and appear to have no quality control over the level of service of either. I would find it very hard to recommend this outfit now, even if they have been let down by their distributors. It is me they have let down.