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Old Navy has a rating of 2.5 stars from 779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Navy most frequently mention customer service, credit card and business days. Old Navy ranks 12th among Discount Clothing sites.
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Pros:
-price of clothing very reasonably priced
-amazing sales
-great shipping rates
-give you free shipping label for free returns
-good selection. Even tall and big
Cons:
-some clothing can be made cheap. But for price still a good deal.
Old Navy has the best Thermals and always will
(knock on wood) I'll be buying some thermal shirts asap
This is the best place for shopping. Every time I get quality goods reasonable price.
You don't have to buy fancy jeans to dress stylish, and Old Navy provides a lot of great options at affordable prices. Would recommend with confidence.
I like all the stuff in this store which stands out and has good quality.
Love their shirts. They are made to feel comfortable and stylish at the same time. Quality is also a very big plus. I wear them for years and they last forever.
Love old navy! I'm always buying clothes for my whole family here!
I purchased a few pairs of size 10 long jeans online; the inseam was too long once I tried them on, and they felt too loose and baggy. I could pull them off without unbuttoning them. This was strange to me because I've always worn a size 10 long in jeans. Round One was my fault because I didn't check the sizing chart.
I then reviewed the sizing chart and purchased a few pairs of size 8 regulars with an advertised 32-inch inseam. Once they arrived I found they were an inch shorter than the advertised 32 inches. Round Two is OldNavy's fault.
Their return policy is very good, at least.
Title says it all. The clothes should be cheaper and so should the shipping.
It was not too good and not too bad. I would recommend OldNavy, they should improve their services and quality.
They have hands down some of the cutest toddler girl clothes. I like to get things here for my daughter on occasion. The problem is the lines! Good Lord the lines on this store, on any day at any time are always backed up so far, people end up in the shoe section. I don't think I've ever gotten out of the line/checked out in less than a half hour! The worst part about the lines is the insane amount of tiny toys completely surrounding the check out lines. Being around those toys and candy for a half an hour with a 4 year old is NOT ideal. When you get to the counter after the long wait, the cashiers look like they haven't slept in days- and I don't blame them after seeing the madness that is this store. Maybe it's just my state?..
My absolute favorite place to shop. Honestly, my rating here is based more on the store experience. The selection of product is not that great but what clothing there are, are of good quality. I ordered once online because I couldn't find the item I wanted in my size at the store. The people at the store are usually very nice and helpful
I love Old Navy! Their online shopping is easy and has a huge selection. The clothes fit really well and are true to size. I'm always happy with the quality. Best thing is they ship really fast. One time I was out if town and needed a sweater for the next day... a big snowstorm that I hadn't packed for. I went online and ordered 2 sweaters. They arrived the next day! Very good company to order from.
I get my shoes from here. Hands down the best quality.
Best site to buy cheap and good quality works. I recommend this site.
Answer: I have never had an issue but I make sure to call when it's not peak hours. I call in the evening after dinner time. Never call on a Monday morning.
Answer: Clear your browsers cache and cookies. Something you should do everyday anyways.You can sign up for emails without having an account but if you think you do just do a simple forgot password on the sign in page. I prefer ordering online bc they have online only specials. You can also chat with an agent. If you call make sure it's not peak hours and you'll have no issues getting a person.
Answer: It may have gone to your junk folder. If you do the shopping without signing in or as a guest then you don't get confirmation email. Always take a snapshot when you place your order or call them. It happened to me twice. Now I always make sure I am signed in before placing order online. Hope this helps.