OneflareReviews 294

Adrian from Tilly's Electrical. Highly recommend Adrian for your electrical work. On time efficient and a delight to work with.

I posted a job with a description about needing to get quotes for a QCAT tribunal hearing. My deck is needing to be dismantled and completely rebuilt and this was mentioned in my job description. The job will probably cost in the vicinity of $80,000-$100,000. I believe I got 7 responses and about three people came out to measure up and quote the job. They have all shown on the Oneflare site, "declined" and three gave a variety of reasons; too busy, job too big and the fact that this matter is subject to a QCAT decision. I feel very let down by the process and after speaking with Oneflare have been told that they are just a platform for tradespeople to find work. My advice to anyone going on this site is to look up an individual tradie who advertises on the internet without using these platforms. Onflare can not assist when this kind of thing goes down.
I have since found out from one of the applicants for the quote that he is still going ahead with the quote and he does not know why Oneflare has marked the job as being "declined".

I made the unfortunate mistake of contracting someone through OneFlare, following an onsite inspection of the property (fence job). Despite a deposit being paid within 24 hours of receipt the work was very slow and sloppy. Despite the onsite inspection an additional request for $660 dollars was made and again, within 24 hours I paid this. This claim was for stump grinding. This never happened. I requested reimbursement for the money paid for the stump grinder (at least), given it was not used at my property. This has not occurred. Despite efforts made by Support at OneFlare communication has halted. This has been an appalling experience that has caused me a lot of emotional stress and financial cost.

Great customer service and workmanship from Michael Wollner. A leaking shower, he fixed more than quoted and stuck to his original quote. Made sure everything was in top working order, taking pride in his work. I would highly recommend him for North East, SA. Work. Thanks Michael. I will be back for any other plumbing work needed.

The clientele oneflare attracts are predominantly tyrekickers and nickel and dimers. They want skilled tradespeople for the price of a 16 year old hospitality worker.

Moreover oneflare has an unfair contract term that makes you cancel your account in writing *15 days before your next monthly payment is due*. There is no need for this.

2 weeks isn't long enough develop an informed opinion about whether its any good or not. You need a full month. Oneflare shouldn't gouge new users for an extra months payment if they decide the platform isn't much chop.

Cancelling a subscription is instant with one click of a button. Its a largely automated website that connects tradies to leads. You are either signed up or you arent. The idea that oneflare needs 15 days to "process" cancellations is absolute garbage.

Oneflare intentionally traps people into paying for an extra month by making it unnecessarily onerous to cancel with this 15 day rule.

Steer clear! Dodgy AF.

Recently had a problem with an elderly customer seemingly stuck back in the 70's regarding pricing. I contact Oneflare support and a Oneflare staff member named * said, and I quote
"The sooner old dinosaurs like Peter (the customer) die the better off we all are!" and "I can't wait to see what he is going to say", and "Come on Peter. Hurry up Peter you old Fossil" and "I love this sort of stuff seeing what clueless idiots like this say" and "I'm married to a tradie and I know what fools like this are like"
Very unprofessional and disrespectful behavior.

*Personal information redacted by admin

They don't help when an incident happens, our property was damaged severally. Don't be fooled by their website saying a business is verified or insured it means nothing! This is just a way they advertise and look professional but when push comes to shove means NOTHING. They listen to you and they contact the other party when you complain but that's it. They advise you they can't do anything more than that and basically end it politely with a bad luck.

Be aware, the salespeople lying to you get you on a subscription, and you can cancel anytime. You are not. You would not able to cancel anything unless you give a 14 days note, which isn't easy to do as well, they not calling you back or answering emails.
Not happy at all, I didn't use any lead, just wasted my money.
Don't trust them.

The Tree Mechanic removed 5 Cocos palms and one cotton palm. Quoted a reasonable price. Had good communication. Were careful not to damage any of the retic, surrounding plants and the neighbours plants. Cleaned up after the job, cut and stacked on the verge as required by Joondalup City Council.

The painters known as Aus Bee Tong don't speak a lot of English, but they are pretty handy with a paint brush! While they get on with the job of painting, Andrew, another member of the team is careful to ask questions, explain procedures and to ensure that the painters understand exactly what you want. All together they are a team that works very well. I am happy to recommend them as professional, quick, considerate and kind. Julie

Advance notice needs to be given to suspend an account and only thru an account manager, funny the only time you get to speak to somebody. As for the leads not for tradies crap leads and overpriced for what you're getting very little flexibly. HiPages offers better service.

I have used Oneflare two times and both times have been disappointed. The first time I put a job for the repair of a TV and had zero replies. This time I wanted my carpet steam cleaned. I placed the job, a man rang and gave a reasonable quote. We booked a date and he gave me his phone number. He was to ring and confirm the time, I never heard from him. I rang the number that he gave me for three days, no answer, and he never showed up. I wrote an email and sent to Oneflare and advised them and have had no response to my email. What can I say!

Matthew's team painted our 90+ y. O. weatherboard in Brunswick. They were thoughtful, considerate and prompt in attendance and the price was very reasonable. The few items that needed to be re-visited were attended to promptly and cheerfully, even though they had been fully paid. We would not hesitate to engage Matthew and his team again.

As a small business owner I was hoping Oneflare could help however they do very little. Authentic customers are few amongst the many that post jobs. There is so little information available that's it's impossible to grasp the customers needs let alone provide an rough quote. So you are required to pay a fee in credits between $10-20 (which is on top of $430 every 3 months just to use the service) to open up communication to the customer only to not get a response from the majority of them. When queried about the lack of detail, I was told by the sales member * that more customer information would be available once I upgrade my plan. This was a lie and I was mislead. I asked for a refund on that basis. This was denied. That's false advertising and I'm raising this with the office of Fair Trade.

*Personal information redacted by admin

Cheting small business owner
They said quatraly plan but no job and even they took your monthly credit don't believe them

Given extenuating circumstances I asked to cancel my subscription with OneFlare. I thought it would be reasonable given that I have really severe circumstances affecting me (which I explained to OneFlare) at the moment that I request a refund for my subscription fee. Oneflare would call during work hours so I was unable to pick up, and every time I tried to get a hold of my account manager I would be met with instant voicemail. I left voice messages with the business to call me back but no response for a week. Finally got a hold of somebody and had to wait for the account manager to call me again. I was met with hostility that I didn't notify the business within 15 days to cancel my subscription, I explained to the account manager that I had extreme circumstances and I was pushed for time to use the OneFlare platform due to family issues and full time study - her response: "Oh but you can still use the platform to create leads." I just wanted a refund given that I am having family troubles and can't commit time to creating leads. Really frustrating and horrible experience with them. I wouldn't recommend the site to anybody as the subscription fee is ridiculously high, you need to go out of your way to ask your previous customers to review you on the site, and while they "promise" leads it is very hard work basically cold calling people to get jobs.

A painter Lolite Painting Services (name of the painter is Kifayat) whom I found on Oneflare never turned up to do the job. Kifayat inspected the site on Tuesday 1st December, quoted and confirmed the job for $200. We agreed on the price and then booked for Saturday 5th December at 7am. He never bothered to call or show up to the job. I even bought paint for him to use. After getting up at 6:30am to get prepared, I then waited until 7:30am for Kifayat. After he did not show up or call me, I tried to phone him 2 times and left 2 voicemails but he never answered his phone. I also sent him 3 text messages on Saturday between 7:30am and 8am. Kifayat never responded to even apologise! After 8am on Saturday morning, I finally gave up and sent him a text saying don't bother, and that the job is cancelled. I found this business to be very unreliable and unprofessional. Worst experience and extremely frustrating. Tried to write a review on Oneflare's site about him and they rejected it. Very unfair.

Oneflare is the Mother of Scammers.
Warning! Horrible website.
Don't ever use Oneflare. They support Scammers for their own benefit.

Most of their 5 reviews were from fake accounts ( accounts they created). How to spot them?
•Those accounts only have 1 review which is for Oneflare review. ( they created to write for themselves)
• Those accounts will make reviews all over the place from NY, London, Europe, Asia for a short time... ( they buy reviews)

Warning! Scamming company called " Apex Logistics Solution " which is listed on Oneflare.
They took $1000 of my deposit to transport my furnitures but they didn't provide the service and refused to communicate.
They contacted me through Oneflare.com.au
I have reported the case to Oneflare but they didn't do anything about it and still let that business being listed.
I couldn't write a review as they disabled my review right.
Basically, they tried to shut my mouth up.
I have lost the money over the Scam company and I don't even get to let other people know about it. I have showed them all the evidences. I reckon all the reviews on Oneflare are frauds as they will take down 1 star review of yours.
Stay away from this website.

* I just received an email from Oneflare ( * - support staff) making thing up that I already canceled the order that's why I didn't receive the service. They made it up. They are unbelievable.