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Panash Reviews Summary
Panash has a rating of 3.7 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 4th among Indian Clothing sites.
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My cotton suit was a different yellow than in photo. I do not like the yellow received.
As a suggestion, Panash should also ask for the sleeve measurement (which was a bit long).
Thank you for your kind words! We're thrilled to hear that you found the quality excellent and the fit great, with timely delivery.
We appreciate your suggestion about adding a sleeve measurement option. Feedback like yours helps us improve our services.
If you have any pictures, please tag us or use #wearingpanash—we’d love to see how wonderful you look!
Thank you for choosing Panash India for its variety of styles and price range!
Fast service. Just as in picture and size as ordered. Fits perfect. Material soft and nice
Thank you for your wonderful feedback! We're delighted to hear that you found our service fast and the product just as pictured, with the perfect fit and soft, nice material.
We appreciate your trust in us for price, material, style, and color. If you have any pictures from the wedding, please tag us or use #wearingpanash—we’d love to see how elegant you look!
Thank you for choosing Panash India!
Got my lehenga customized for my sisters wedding and it fit beautifully. They gave detailed estimation of time of delivery and the cost. Would definitely shop again and again.
Thank you for sharing your positive experience with us! We’re thrilled to hear that your customized lehenga fit beautifully for your sister’s wedding. It’s wonderful to know that our detailed delivery estimation and cost transparency met your expectations.
We appreciate your kind words and look forward to serving you again. If you have any pictures from the wedding, please tag us or use #wearingpanash—we’d love to see how stunning you look!
Thank you for choosing Panash India!
Gifted my wife an Indian lehenga on our 25th anniversary. She loves Indian outfits but does not find many places to shop from. Glad I could show her this site. I was worried because the delivery got postponed but happy that it came before her big day. The best thing I loved was she could wear it on our anniversary without any altering issues and all.
Thank you for sharing your wonderful experience with us! We are delighted to hear that the Indian lehenga made your 25th anniversary even more special. It’s great to know that your wife loved the outfit and that it fit her perfectly without any need for alterations.
We apologize for the delay in delivery but are glad it arrived in time for your celebration. Your satisfaction is our priority, and we are thrilled to have been a part of your special day.
If you have any pictures from your anniversary, we’d love to see them! Please tag us or use #wearingpanash so we can share in your joy.
Thank you for choosing Panash India, and we look forward to serving you again in the future.
Excellent products but there should be more communication post placing the order on expected delivery date
I had ordered a dress from site middle of March and did not receive dress til second week of May! I needed dress for a wedding. Repeatedly emailed them and was told it would be shipped next day every week. After multiple emails and asking for refund and cancellation of order, company refused refund! Never going to order from this website again! Worse customer service. I have ordered from other sites and usually they are over by a few day or a week. Would recommend ordering from another place or ordering 2 months or more in advance!
Thank you for sharing your experience with us. We sincerely apologize for the delays and the inconvenience you faced with your recent order. We understand how frustrating this must have been, especially when you needed the dress for a special occasion.
Your feedback highlights areas where we need to improve, particularly in our communication and delivery processes. We strive to provide the best service possible, and it’s clear we fell short in this instance.
If there is anything we can do to make this right, please contact us directly at support@panashindia.com. We appreciate your patience and hope to serve you better in the future.
Thank you for bringing this to our attention.
This was my first time ordering from this site. I ordered my suit back in the beginning of March 19th it is now April 19th! It has been a month and still haven't received it. I have contacted the company via email and they keep promising it will be sent. Worst customer services!
Shipment arrived on time. Product is of OK quality, some dirt on the hem, seams are not matched up with pattern, seams are also not straight/fabric is puckered. I ordered custom sizing & it is still appx 2inches too large in the chest, so some adjustments will still have to be made. Pattern matches photos & is cute!. Also was charged significant customs fees (over 40% of the purchase price) by FedEx which seems steep, so something to calculate into your decision to purchase.
Thank you for sharing your experience with us. We're glad to hear that your shipment arrived on time, but we apologize for any issues with the quality and sizing of the product. Your feedback regarding the customs fees is also noted, and we understand the importance of transparency in these matters. We'll strive to improve our processes and ensure a better experience for our customers in the future. If you need any assistance with adjustments or further support, please feel free to reach out to us.
I ordered 2 dresses from Panash India (about $50 sale price each plus shipping). One was canceled and refunded before shipping because it "was not up to their standards". The second one arrived and it did not look at all as described or as advertised in the picture. It was also almost completely see-through. I thought I received an incorrect item and returned to the site to double check with customer service. The listings for the dresses I ordered were gone. Thankfully, I had sent a screenshot to my mom so had a backup to show the differences in the product I received (incorrect sleeve and cut). They offered me only store credit "as they were bound by their policies" but their very policies say a full refund would be processed if the error was on their end. I finally convinced them to refund me, but it costs double what I paid for the dress to ship it back to them, and they would not take on any shipping costs even though they had falsely advertised the product. There was no satisfactory resolution. I am out $50.
We're truly sorry for the disappointing experience you've had with us. It's never our intention to mislead or provide inaccurate information to our customers. We appreciate your feedback and will use it to improve our processes and ensure that such incidents do not occur in the future. If you have any further concerns or need assistance, please don't hesitate to reach out to us. We value your satisfaction and are here to help in any way we can.
The description was that the top is satin, but it is georgette. The dress is not as grand as in the picture in the website.
We apologize for any discrepancies between the product description and the actual item received. Your feedback is valuable to us, and we'll review the listing to ensure accurate information is provided to our customers. If you have any further concerns or would like assistance with your order, please feel free to reach out to our customer service team for assistance. We're here to help!
I've ordered from Panash twice now. Each time, the desired item had an expected ship date that I reviewed before placing the order. Each time, the order did not ship WELL PAST the posted ship date and there was zero communication about when the item would ship nor was the tracking on the website updated. If you are hoping to receive something in a timely manner, this site is not for you. Chances are that you will have to contact Customer Service to get your order shipped.
We apologize for the inconvenience and frustration caused by the delays in shipping and lack of communication regarding your orders. This falls short of the level of service we aim to provide, and we understand how important it is to receive timely updates on your purchases. Your feedback is valuable to us, and we will use it to improve our processes and ensure a better experience for our customers in the future. If you have any outstanding issues or concerns regarding your orders, please don't hesitate to reach out to our customer service team for assistance.
Allowed 1 month for delivery, tracking unavailable, item arrived too late to use.
We're genuinely sorry to hear about the delay in receiving your shipment. We understand the frustration this may have caused. Your feedback regarding tracking availability is noted, and we'll work to improve our services. If there's anything we can do to make this right or assist you further, please don't hesitate to reach out.
Very satisfied. Would recommend to others. Size as stated
We're thrilled to hear that you're satisfied with your order! Thank you for recommending us to others. If you have any further feedback or need assistance in the future, feel free to reach out. We're here to help!
Even after providing good custom measurements, the outfit came horribly big
We're sorry to hear that the outfit didn't fit as expected, despite providing custom measurements. Your satisfaction is important to us, and we want to make things right. Please reach out to our customer service team with your order details, and we'll do our best to resolve the issue for you. We appreciate your feedback and apologize for any inconvenience this may have caused.
I have ordered 2 clothes from this company! 26 days ago, in the website shipping dates mentioned as 10 days! But gosh it has been 26 i haven't heard anything from them. I AM THE ONE WHO SENDS MANY EMAILS TO FOLLOW UP ON THE PACKAGE I PAID. I understand that might somedays but at least no one send me an email or updates. I hate the experience i am never gonna buy anything from them I feel i got scammed. Awful customer service ever!
We're truly sorry to hear about your experience. We understand your frustration with the delay in receiving your order and the lack of communication from our end. This is not the level of service we strive to provide, and we apologize for any inconvenience this has caused you. We're currently investigating the issue with your order and will ensure that it's resolved promptly. If there's anything else we can do to assist you, please don't hesitate to reach out to us. We value your feedback and are committed to improving our services.
I have not received any email regarding my order. I have not received my shipment yet.
Little concerned now. I don't know shipment date. This is the first email i received
The shipment shows delivered to us. We have emailed you the details. Please see and connect with us on the email. Please be assured we will look into the issue and resolve it at the earliest.
Seller doesn't clear customs. Better buy from Etsy.
We apologize for any inconvenience caused by the customs clearance process. We strive to provide accurate pricing information on our website, including any potential customs duties or taxes that may apply. However, customs regulations and charges can vary depending on the destination country, and these fees are typically determined by the customs authorities and not by the seller. We understand your concerns and appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out to our customer support team. Thank you for sharing your experience with us.
There are no responses even though it is advised that the shipment will be in x days. It is not.
We're truly sorry for the delay in your shipment and for any inconvenience this has caused. We understand the frustration of not receiving timely updates as promised. Our team is committed to providing reliable service, and we apologize for falling short of your expectations in this instance. Please rest assured that we are working diligently to address this issue and ensure that your order is processed and delivered as soon as possible. If you have any further concerns or would like to discuss your order in more detail, please don't hesitate to contact us at support@panashindia.com. We appreciate your patience and understanding.
I loved the sarees I ordered. But the blouse didn't fit well. Maybe they need to ask for more detailed measurement?
We're glad to hear that you loved the sarees you ordered! We apologize for any inconvenience caused by the issue with the blouse fitting. Your feedback regarding the measurement process is valuable to us, and we'll certainly take it into account to improve our services. If you'd like to provide more detailed measurements for future orders or if there's anything else we can assist you with, please feel free to reach out to our customer support team at support@panashindia.com. Thank you for choosing Panash India, and we hope to have the opportunity to serve you better in the future.
All good however did not know there would be a duty charge. Should have been told about it before hand. My $200 Saree ended up being almost $300.
We apologize for any inconvenience caused by the unexpected duty charge. We strive to provide transparency regarding all associated costs, and we regret that this was not communicated to you beforehand. Your feedback is valuable to us, and we'll take it into account to improve our communication processes in the future. If you have any further concerns or questions, please don't hesitate to contact our customer support team at support@panashindia.com. Thank you for bringing this to our attention, and we hope to serve you better in the future.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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We're sorry to hear that the yellow color of the cotton suit did not match your expectations. We strive for accuracy in our product photos, but sometimes colors can appear differently on different screens.
Please reach out to our customer service team at support@panashindia.com so we can assist you with this issue. We appreciate your feedback and want to ensure you're satisfied with your purchase.