On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a solid reputation for its talented photographers, with customers frequently praising the quality and creativity of their work, particularly in capturing memorable moments. However, there are notable concerns regarding the website's functionality and design, which many users find outdated and lacking in effective communication from administration. Additionally, frustrations about the absence of certain features, like a selling strategy for images, suggest a need for improvement in service offerings. Overall, while customer satisfaction with the photography is high, the company must address usability and support issues to enhance the overall user experience.
This summary is generated by AI, based on text from customer reviews
Quick and easy. It would be a rare occasion for me to buy camera equipment from anybody but B&H Photo.
Tired site. Nothing has changed in many years with the times. No selling image strategy available even though PBase promised this would happen.
Site design looks like child school project made third day of IT class. Also site is full of snapshots. I wanted to join but gave up.
One of the oldest photography gallery websites on the Internet. It has some problems with stats and the administration does not communicate as much as they should. It still has a very diverse group of photographers with high quality galleries. It indexes well in the search engines so your work is often displayed near the top in Image searches. Well worth the $23.00 a year.
Real Life Captured - This photographer took shots of my sons as a Christmas present for my husband. She was incredible to work with and my kids had such a great time. All of her shots are well thought out, simple yet creative, right on with lighting in every picture I have ever seen and just an amazing talent. Even the shots where she is just testing a new technique or some new lighting are beautiful. Check her out!