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PC Game SupplyReviews 273

3.0

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PC Game Supply Reviews Summary

PC Game Supply has a rating of 3 stars from 273 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PC Game Supply most frequently mention gift card and customer service. PC Game Supply ranks 4th among Virtual Goods sites.

service
29
value
28
shipping
22
returns
23
quality
28

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Egypt
1 review
0 helpful votes
Follow Ahmed S.
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I need to ask you about more discounts
More cards options like 5 10 20 in the £ groups
But Thanks at all

Date of experience: July 26, 2017
Bahamas
1 review
0 helpful votes
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Excellent service
July 26, 2017

This is my 3rd purchase, and I must say that the
Service you give is excellent. I would definately
Recommend pc games supply to my family and friends.

Date of experience: July 26, 2017
Mexico
1 review
0 helpful votes
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Compre 12 de meses de suscripción para PS Plus, y el mensaje con el código llega inmediatamente, el pago es seguro porque es atraves de PayPal, y si, los códigos funcionan para cuentas mexicanas (por lo menos los de PS Plus)

Date of experience: July 26, 2017
California
1 review
0 helpful votes
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It is what it is
July 26, 2017

I give them my cash, they give me my card... just kinda wish i had like rewards thing with them, then id be willing to spend more,,,, but its still a good site to get what you need.

Date of experience: July 26, 2017
Canada
1 review
0 helpful votes
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Quick Service
July 26, 2017

Have used them many times over the last couple of years and service is super quick, safe and secure.

Date of experience: July 26, 2017
Canada
1 review
0 helpful votes
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Toujours fiable et sécuritaire. Merci
Je le recommande à tous, pour un paiement en ligne rapide, fiable et instantané peu importe le pourquoi, moi c'est mon choix.

Date of experience: July 26, 2017
GB
1 review
1 helpful vote
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As title states, fast, reliable service but I hate the monthly spending limit... I had to make a new account just to spend my money

Date of experience: July 26, 2017
Canada
1 review
0 helpful votes
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Quick and easy!
July 26, 2017

Got my Playstation code within minutes after doing phone verification. Carted, paid and delivered! Thanks PCGamesupply!

Date of experience: July 26, 2017
Canada
1 review
0 helpful votes
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This company and buying experience was so simple and fast. Couldn't have asked for more.
I live in Canada and wanted to get a gift card for a friend in the US.
Made the purchase and had the code within minutes.
I'm so glad I found this site.
Will definitely use them again.

Date of experience: July 22, 2017
GB
1 review
4 helpful votes
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Buyers beware
October 8, 2016

I ordered a Playstation gift card, but received a Karma Koin? Card, they spent almost 3 hours reviewing my order before processing it, then when I informed them I had the wrong item, they said it was my fault and would not be giving a refund. I currently have a paypal case open against them so hoping I can get my money back

Date of experience: October 8, 2016
Viet Nam
2 reviews
2 helpful votes
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Love this website! Use it for all my game codes purchases since found this one!

Date of experience: March 2, 2016
California
1 review
3 helpful votes
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Tried to buy an iTunes gift card and it was cancelled without reason. Upon contacting support they said "Unfortunately we are unable to disclose the reasons behind the cancellation, as it can give people the opportunity to circumvent our system." Which makes me think their system is super insecure. Either way, the support was super unhelpful and made it impossible to even make a purchase on the site.

Date of experience: January 25, 2016
Maryland
1 review
3 helpful votes
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Terrible
December 1, 2015

Order a PSN card, put all of my info in, and they take payment from my paypal. One second later, order cancelled and refunded. Customer service was garbage.

Date of experience: December 1, 2015
Michigan
1 review
4 helpful votes
Follow Fatemeh A.
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I ordered the Itunes Gift Card, but they sent me the Karma Koin!
Yes, I got the gift card in a second, but the wrong one, and they don't refund!

I definitely don't recommend it!

Date of experience: November 11, 2015
Virginia
2 reviews
13 helpful votes
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It was late and I accidentally purchased a Canadian Koin card, which was <$10 USD. While the initial order screen showed Canadian dollars, the finalization did not (nor did the redeem UI). When I realized I purchased the wrong one, I purchased the $10 USD version and asked for a refund on the original. They refused, saying they would not. Subsequent correspondence with the company, including the request of manager involvement, were essentially ignored through useless EMail responses (always from different CSRs). Exercise caution when using this company as their support will not resolve issues such as this and you will have to go through your bank to fight any improperly placed orders.

Date of experience: March 12, 2015
NL
1 review
5 helpful votes
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The site does not look very well made, but they do deliver the goods they advertise. I bought gamecards there a few times before I ran into (serious!) trouble. There are two problems:

1) from the site its not clear you will get a digital copy of a gamecard, but thats only a problem if you want to give someone a physical gift I guess.

2) the site is buggy. My last order the site told me my creditcard was rejected and that I should try again later. When I tried again ten minutes later it was rejected again, so I thought Ill call my bank tomorrow. When I called my bank they told me that pc game supply charged my creditcard twice already! So pc game supply told me they could not charge me but in reality they charged me twice. I also received the gamecard twice, but I only tried to buy one of course. They would not take back the second card and refund me, they blamed me for their site not working. Very unprofessional and screwed me out of another 50$. Bunch of liars and cheaters, dont bring your money to them.

Date of experience: August 29, 2014
Connecticut
6 reviews
8 helpful votes
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PC Game Supply is a pretty nifty site. They were a bit confusing to me, though, which may have to do with the fact that I'm the dumbest broad known to mankind, but still.

Date of experience: February 20, 2014
Romania
8 reviews
27 helpful votes
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I had a problem with one purchase and they refunded the money directly, after I showed proof that it was payed.

I then did try two other purchases and delivery was nearly instantaneous!

I use this site to buy iTunes gift cards :)

Date of experience: November 2, 2013
California
3 reviews
5 helpful votes
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I tried to buy an ultimate game card for Neverwinter and get the bonus zen before july 31st and I bought it waaaay before july 31st but I never got my bonus zen. Everyone is saying it is not their fault I didn't get my bonus zen and I have nobody to complain to in order to get my money. I can't even return the card since I used it. BEWARE of sites like this.

Date of experience: July 19, 2013
GB
1 review
3 helpful votes
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This site does have a stringent security setup that proves rather frustrating as a new customer, but their effort is appreciated.

Your first order will see them phone you to make sure your actions are genuine. Once confirmed you'll be mailed your code quite quickly.

I've ordered three times now and my last order finally saw the phone call dropped in favour of a faster service.

Overall, a reliable website that I've used a number of times and will recommend.

Date of experience: June 15, 2012