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PDFAidReviews 745

4.1

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From the business

📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution

From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚

We’re all about helping you get the job done quickly while keeping your documents secure 🔒

☑️ Just open PDFAid and get it.

Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝


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PDFAid Reviews Summary

PDFAid has a rating of 4.1 stars from 745 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, file size and multiple files. PDFAid ranks 6th among Software sites.

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Australia
3 reviews
1 helpful vote
Follow Din J.
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After resetting my password, my account was locked and I had to wait for support to unlock it. Account locked.

Date of experience: July 2, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello Din,

We appreciate you taking the time to provide feedback. If your account was locked following a password reset, our team is here to make sure the issue is resolved efficiently. We aim to provide smooth access to the platform at all times, and we're glad to assist whenever support is needed.

If you have any questions about your account or would like further help in the future, please don’t hesitate to contact us.

Best regards,
David, PDFAid Support
billing@pdfaid.com or +1 888 857 5569

Virginia
1 review
0 helpful votes
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Before sending a large PDF document to a client, I compressed it. Although the file size was reduced by 50%, the quality was retained, which made sharing it much faster and more convenient.

Date of experience: June 24, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, John!

Thank you for sharing your experience! We're glad the compression feature helped reduce your file size significantly while maintaining quality. It's great to know this made sharing your document easier and more efficient.

Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Connecticut
1 review
0 helpful votes
Follow Arwen B.
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Adding page numbers to a PDF helped me better organise a large document I was preparing for partners. It made navigation much simpler and improved the overall structure.

Date of experience: July 1, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Arwen!

Thank you for your feedback! We're glad the page numbering feature helped you organize your document more clearly. It’s great to know that something so simple made such a big difference in structure and navigation for your partners.

Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Georgia
1 review
0 helpful votes
Follow Alan W.
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Converting a PDF to Excel was extremely useful when working with tables. It allowed me to quickly extract important data and store it in an accessible format for further use.

Date of experience: June 26, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Alan!

We appreciate you sharing your experience! It’s great to know that converting PDFs to Excel made it easier to extract and organize important data. We’re happy to provide tools that make working with documents faster and more productive.

Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Washington
2 reviews
0 helpful votes
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I cancelled my subscription before the renewal date, but still was not given a refund for the new charge.

Date of experience: July 1, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello Henry,

We appreciate you taking the time to share your experience. Our subscription system is designed to give users full control over their accounts, and renewal terms are clearly presented. If there's a question about the timing of a charge after cancellation, our billing department will be glad to help review your account and assist.

You can contact them directly at billing@pdfaid.com or +1 888 857 5569.

Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569

New York
1 review
0 helpful votes
Follow Annabella P.
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I used PDFaid to edit the metadata of a PDF, which made it so much easier to keep track of important details about the author and the content of the file, especially when managing multiple documents.

Date of experience: June 30, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Annabella!

We appreciate you sharing your experience! It’s great to know that editing PDF metadata made document management easier for you. Features like this are designed to help you stay in control, especially when handling several files at once.

Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Florida
2 reviews
0 helpful votes
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I wanted to pause my subscription but found out there was only an option to cancel completely. What is this?

Date of experience: June 30, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello Mike,

Thank you for your message. While our system doesn’t currently offer the option to pause a subscription, you can cancel it at any time. Once cancelled, your access remains fully active until the end of the current service period, so there’s no immediate disruption.

If you change your mind later, you can easily reactivate the subscription directly from your account; it only takes a moment. And if you encounter any issues or have questions, please don’t hesitate to contact us. We’re always happy to help.

Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569

Nebraska
1 review
0 helpful votes
Follow Eva H.
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The option to delete specific pages from a PDF was very useful when I needed to remove unnecessary parts of a document while preparing it for publication.

Date of experience: June 23, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Eva!

We appreciate you sharing your experience! It's great to know that the ability to delete specific pages made your editing process smoother. We’re happy PDFAid helped you get your document publication-ready with minimal effort.

Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Canada
1 review
0 helpful votes
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Converting a PDF into an image format was essential for working with graphics, and the outcome was impressive; all the intricate details were preserved in high clarity.

Date of experience: June 13, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Ruby!

Thank you for your feedback! We're thrilled to hear the PDF to image conversion met your expectations and preserved every detail. It’s great to know the tool supported your graphic work so well.

Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Virginia
2 reviews
0 helpful votes
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Customer support took several days to respond, making it hard to resolve my issue quickly. It was frustrating.

Date of experience: June 27, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Jeana,

Thank you for sharing your experience. If there's anything you'd like us to look into or assist you with further, please don't hesitate to reach out. We're here to help and always happy to help.

Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569

GB
2 reviews
0 helpful votes
Follow Anna B.
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It took me a long time to locate my billing details in the account settings, which was frustrating...

Date of experience: June 27, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Anna,

Thank you for sharing your feedback. We're sorry to hear that it was difficult to locate your billing details. If you need any help with your account or billing information, please don’t hesitate to contact us directly at billing@pdfaid.com or call us at +44 808 501 2541. We're here to support you and ensure everything is clear and accessible.

Best,
David, PDFAid Support
billing@pdfaid.com or +44 808 501 2541

Canada
1 review
0 helpful votes
Follow Lilly N.
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The ability to add password protection to documents was invaluable for safeguarding sensitive information. This added a layer of security that I found especially useful when dealing with confidential commercial data.

Date of experience: June 22, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Lilly!

Thank you for your feedback! We're glad to hear the password protection feature has been valuable for securing your documents. It's great to know PDFAid is helping you handle sensitive information with confidence.

Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Virginia
1 review
0 helpful votes
Follow Evie H.
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The feature that lets you split a PDF into separate pages proved useful when I received a document that included many unnecessary sections. I was able to isolate the relevant pages easily for a presentation.

Date of experience: June 26, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Evie!

We appreciate your feedback! It’s great to hear that you were able to isolate the relevant content with ease using the page-splitting tool. Making document handling more efficient is one of our main goals, and we're glad it was helpful for your presentation.

Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Virginia
2 reviews
0 helpful votes
Follow Freya G.
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PDFaid helped me automatically convert multiple files at once, saving me time by eliminating the need to process each document individually, which streamlined my workflow.

Date of experience: June 26, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello, Freya!

Thank you for your feedback! We're glad to hear that the ability to convert multiple files at once helped streamline your work. Saving time and improving efficiency is exactly what we aim for, and we’re happy PDFAid supported your workflow.

Best regards,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569

GB
1 review
0 helpful votes
Follow Taisiya P.
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All support was handled by automated responses, and I was never able to spea to a real person about my problem.

Date of experience: June 26, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello Taisiya,

We appreciate you sharing your experience. Please note that all assistance on our platform is provided by real people. Our experts personally review and respond to each request. If the support didn’t meet your expectations, we’re happy to take a closer look and help you directly.

Feel free to reach out anytime.

Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569

Australia
1 review
0 helpful votes
Follow Olga g.
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The pricing structure was not transparent, and I only learned about additional fees after I had already paid.

Date of experience: June 26, 2025
PDFAid S. PDFAid Rep
6 months ago

Hello Olga,

Thank you for sharing your feedback. We aim to present all pricing details clearly during the sign-up process so users are fully informed before continuing. If anything was unclear in your experience, we’d be glad to help clarify and ensure you have all the information you need.

Please feel free to contact us directly, we’re here to assist.

Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569

Canada
2 reviews
0 helpful votes
Follow Sara B.
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The bookmarking feature in PDFs is a game-changer when working with lengthy texts. It allows for easy navigation between sections, helping me find and reference specific information quickly.

Date of experience: June 14, 2025
PDFAid S. PDFAid Rep
7 months ago

Hello, Sara!

Thank you for your feedback! We're glad to hear that the bookmarking feature has made navigating longer documents more convenient for you. Being able to quickly locate key sections can make a big difference, and we’re happy PDFAid has helped streamline your workflow.

Best regards,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Florida
1 review
0 helpful votes
Follow Archie M.
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PDFaid is versatile when it comes to handling various file formats, ensuring that your files stay in the desired format without any risk of losing valuable data.

Date of experience: June 13, 2025
PDFAid S. PDFAid Rep
7 months ago

Hello, Archie!

Thank you for your thoughtful feedback! We're glad to hear that PDFAid’s versatility has been helpful in working with different file formats. Preserving the structure and content of your documents is a top priority for us, and we’re happy to know the tools met your expectations.

Best regards,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569

Australia
1 review
0 helpful votes
Follow Valeriya g.
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I left detailed feedback about my negative experience, but I never received any acknowledgment or reply from the company.

Date of experience: June 25, 2025
PDFAid S. PDFAid Rep
7 months ago

Hello Valeriya,

Thank you for sharing your feedback. We carefully review all messages submitted by our users and strive to provide thoughtful and timely responses. If your initial message was not acknowledged, that is not the level of service we aim to deliver. Your experience matters, and we’d like to ensure your concerns are properly addressed.

Please feel free to contact us directly so we can review your case and offer any assistance you may need. Our team is here to support you.

Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569

South Carolina
1 review
0 helpful votes
Follow Logan M.
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Merging pdfs for easy sharing
June 24, 2025

The PDF merging feature was invaluable when I needed to combine multiple documents into one cohesive file, making it much easier to view and share all the information in one place.

Date of experience: June 11, 2025
PDFAid S. PDFAid Rep
7 months ago

Hello, Logan!

Thank you for your wonderful feedback! We’re glad to hear that the PDF merging feature was helpful in combining your documents and making everything easier to manage. If you need any further assistance or have more questions, feel free to reach out anytime!

Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569