On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid Reviews Summary
PDFAid has a rating of 4.1 stars from 742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, file size and multiple files. PDFAid ranks 7th among Software sites.
We monitor reviews for authenticity
Editing PDFs directly in the browser was incredibly convenient. I needed to make changes to several pages, and the whole process only took a few minutes, saving me a lot of time.
The PDFaid service helped me quickly optimise a PDF for printing. This saved me a lot of time in preparing materials for an order and made the process much more efficient.
Hello, Tyler!
Thank you for your feedback! We’re so glad to hear that PDFAid helped you optimize your PDF for printing quickly and efficiently. It’s great to know that it saved you time in preparing your materials. If you need any further assistance or have more questions, feel free to reach out anytime!
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Converting a PDF into a Word document allowed me to extract editable text, which made the editing process much smoother while ensuring that the formatting stayed intact.
Hello, Rona!
Thank you for your feedback! We’re glad to hear that converting your PDF into a Word document made the editing process much smoother and that the formatting remained intact. If you need any further assistance or have more questions, feel free to reach out anytime!
Best,
James, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I left feedback but never received a response or saw any improvements to the service. Avoid this service.
Hello Wesley,
Thank you for bringing this to our attention. We value customer feedback and constantly strive to enhance the quality of our service. If you feel that your previous feedback wasn't addressed, please don't hesitate to reach out to us directly at billing@pdfaid.com or +1 888 857 5569. We are ready to assist you and ensure your experience is improved.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Adding comments to PDFs was very handy when working with documents that needed to be annotated before sending them to clients. It made collaborating and incorporating feedback a lot more efficient.
Hello, Oliver!
Thank you for your feedback! We're glad to hear the comment feature made it easier to collaborate and manage client feedback. It's great to know PDFAid is helping streamline your workflow.
Best,
David, PDFAid Support
support@pdfaid.com or +1 888 857 5569
The service did not quite match what was promised in the advertisements. The layout could be improved.
Hello Clark,
Thank you for your feedback. We're constantly working to enhance our service and your input is valuable in that process. If there's anything you'd like help with or if you have questions about how things work, please don't hesitate to contact us directly.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I expected certain features to be included, but they were only available for higher plans. It was a bit overwhelming.
Hello Shaun,
Thank you for your feedback. Our service includes both free and paid features, and we always aim to make the experience as smooth and helpful as possible. If anything felt unclear or if you need assistance, please don’t hesitate to reach out—we’re happy to help.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Some features did not work the way they were described, which was frustrating. I wish it was clearer.
Hello Phoebe,
Thank you for your feedback. We aim to provide accurate descriptions of our features and ensure everything works as expected. If you encountered any issues, please contact us directly. We are here to help resolve any concerns and ensure that you have a smooth experience with our service.
We are committed to improving our service and providing the best support possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
The app logged me out a few times while I was using it, which interrupted my work. I expected a better overall experience and more reliable features.
Hello Willa,
Thank you for bringing this to our attention. We understand the importance of reliability, and it’s disappointing when issues like being logged out affect your experience. We are continuously working to improve the stability of our service. If you continue to face this issue, please don't hesitate to contact us, and we will help resolve it.
We are committed to ensuring a smooth experience for all our users.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
My refund was approved, but it took longer than I thought for the money to show up. Totally ripoff. Avoid!
Hello Curtis,
Thank you for sharing your feedback. We understand how frustrating delays can be, especially when you’re expecting a quick resolution. PDFAid works to ensure that all requests are processed as efficiently as possible, but sometimes external factors may cause delays.
If you have any further concerns or need assistance, please feel free to reach out to our billing team at billing@pdfaid.com or +1 888 857 5569. We are here to help resolve any issues you may have.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I tried to update my payment details, but the process was more complicated than I expected. Scam service!
Hello Nina,
Thank you for your feedback. We understand how important it is to have an easy and seamless experience when updating payment details. If you’ve encountered any difficulties, please reach out to us directly. Our team is available to guide you through the process and resolve any issues you may face.
We are here to help ensure that your experience with PDFAid is as smooth as possible.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I reached out to customer service and only got a reply after a few days, which was inconvenient. Avoid!
Hello Rudy,
Thank you for bringing this matter to our attention. We understand how inconvenient it can be to wait for a response, and we are committed to improving the speed of our customer support. If you have any additional concerns or need assistance, please reach out again, and we will prioritize your request.
We value your feedback and are here to help ensure a better experience moving forward.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
pdfaid.com lured me in with free tools. I paid once to get my file. A week later, I saw multiple charges. I never signed up for a subscription. No support replies. Feels like theft.
Hello Zlata,
Thank you for sharing your feedback. We understand how important it is to feel secure when using any online service. Subscription terms are shown before confirming payment, but we’d be glad to look into any unexpected charges. Please contact us directly so we can assist you further and help resolve this situation.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Terrible experience. Pdfaid tricked me into paying to download, then added a recurring charge I didn't authorize. Emailed them three times—no response. Don't fall for this trap.
Hello Arina,
We appreciate you taking the time to share your experience. We aim to provide clear information before any payments are made, and subscription terms are displayed prior to confirmation. If you haven’t received a reply yet, please don’t hesitate to reach out to us again — our team is here to help and will make sure your concerns are properly addressed.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
I need to have done more research before utilizing PDFAID. After all the effort, they demand money and trick you into a membership, which made the experience terrible.
Hello Donald,
Thank you for sharing your experience with us. We understand that it is important for all users to be fully informed about pricing and subscription terms before proceeding with any services. PDFAid aims to provide clear and transparent information at every step, and we regret that you felt misled during the process.
If you encountered any issues with the service or have any questions about the subscription process, please feel free to reach out. Our support team is here to assist and provide further clarification to ensure that your experience with PDFAid is as smooth as possible.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Caught me off guard. There was never any explicit notice that my card will be charged more than the one-time cost.
Hello Maryann,
Thank you for sharing your feedback. We understand how frustrating it can be when charges appear unexpectedly. PDFAid strives to provide complete transparency with all pricing and subscription details during the registration process. If you feel there has been any misunderstanding, we are here to assist and help resolve any issues you may have encountered.
Feel free to contact us for further support.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
PDFAID's business model relies on people completing their edits before they know a fee is required. That's exactly what happened to me. I had no idea I'd be charged for saving until I was already logged in. Based on my experience and other reviews, it's best to avoid this platform entirely.
Hello Liam,
Thank you for bringing this matter to our attention. We aim to provide full transparency regarding pricing and subscriptions. If there was any confusion or if you encountered unexpected charges, please feel free to reach out. We are committed to helping clarify the situation and ensuring that your experience is as smooth as possible.
We appreciate your feedback and are here to support you.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
One of the worst things about this site is the lack of any confirmation screen before billing. You think you're clicking to save your file, but instead, they charge your card. You don't even receive an email confirmation. This should not be allowed on any digital service.
Hello Marianna,
Thank you for sharing your feedback. We understand how important it is to have full transparency throughout the process, especially regarding billing. PDFAid ensures that all pricing and subscription details are displayed during registration to inform users ahead of time. We regret any confusion or inconvenience you experienced.
If you have any concerns regarding your charges or subscription, please don’t hesitate to contact us. We are here to help and ensure that your experience is as clear and smooth as possible.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
Used pdfaid.com to edit a PDF, then it demanded a payment just to download. I was never warned upfront. Later I found they secretly charged me monthly. Support? Completely unresponsive.
Hello Yuliya,
Thank you for sharing your experience. We want to clarify that all pricing details, including subscription terms, are clearly displayed during the registration process. PDFAid strives to provide full transparency regarding charges, and we regret any confusion you may have encountered.
If you have any concerns about your subscription or charges, please feel free to contact us. We are here to assist you and resolve any issues promptly.
Best regards,
James, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
I thought I paid just once to export my file on pdfaid.com. But the real shock was the $39.50 recurring charge I never agreed to. Complete deception.
Hello Victoria,
Thank you for bringing this to our attention. We understand your frustration regarding unexpected charges. We strive to be transparent about our subscription process, and all relevant details are provided during the registration process. If you have any concerns or need assistance with your subscription, we are here to help resolve any issues.
Your feedback is important to us, and we are committed to ensuring a clear and positive experience for all users.
Best regards,
Sophie, PDFAid Support
billing@pdfaid.com or +1 888 857 5569
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Charlie!
We truly appreciate your kind words! It’s great to know that the browser-based editing feature helped you make changes quickly and saved you time. If you need any more help or have further questions, don’t hesitate to contact us!
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569