Personnel ConceptsReviews 78

I will agree that I originally bought a basic package. Shortly after, I received a pushy upsell call. Evidently, I agreed to additional services but thought I was getting an email to review. Fast forward, they are relentless, in order for it to go away I paid the balance. I asked to be removed from all future communications. These folks don't understand what that means. How are they still in business based on these reviews and on Google. In my opinion they run a scam.

This company called asking about posters which we purchased from last year. This year I was instructed not to purchase them this year as we could get them for free else where. So, when the call came in I let them know I would not be purchasing this. Next thing I know posters arrive so I refuse them and send them back with UPS. Now we keep getting harassing phone calls asking us for the UPS tracking number ( your company sent it,so you should have it) and now I'm getting told that our account will go into collections if we don't pay! Our office doesn't have your product it was sent back!

In Dec 2023 I bought posters($27). Then received a phone call from a person that could barely speak English. I told her to send me an invoice and I would decide, because I wouldn't buy anything that I was not understanding what was over the phone for $275. As soon as I received the invoice, I emailed them back, stating that I didn't want to buy anything from them, and asked to take my business out of their list. Jan 2024 I received a phone call threatening me to pay or they would send me to collections. This guy Ron was very rude and kept calling and emailing me. I don't feel like paying because I never received anything from an invoice that I said I was not buying. But I am now confused about how to proceed. I wonder how this company is still in the business scamming small business.

This company is a scam. I had them call my family business even screaming and demanding we need to buy their posters and threatening that we will get fines. We actually did buy all their stuff for years until we found out they were just scams. They used to make us feel scared and we kept buying their stuff we couldn't even fit anymore posters on the wall because of how many times a year they would call the business telling us we were going to get in trouble if we didn't get the new posters. I'm glad we did our research and got rid of them. They are the worst thing ever!

I made the mistake of ordering compliance posters for my work and now I'm continually blasted with mail, both at work and now to my home address with renewal notices. I have never given my home address and have also asked them on several occasions to remove me from their list. Buy once and you are screwed to continually receive mail.

I dealt with Joy after another rep had contacted me the day prior and was not very helpful and we ended up getting cut off...anyways Joy was very processional, informative and helpful with my concerns and questions!

Enrique T. Was very knowledgeable, professional and friendly. Answered all my questions. Very helpful

Nidia E. Called me today to offer to renew our annual subscription for state and federal labor law posters. She was extremely polite and worked very hard to give me the best possible value.

Zach was great! I am a very busy person and he was direct and to the point. Got our compliance taken care of and was very personable. Thank you!

I contacted Personnel Concepts twice, for ordering and then again with questions. Laura with Personnel Concepts was very helpful and answered my questions, and advised me where to locate additional information for meeting the requirements for posting the Labor Laws. I signed up for the 1 year of Law updates to be sent to me when laws change also, takes the worry out of this process. Received the posters today and I am pleased with them! Will write a review again in a year to rate the Law Update service they provide.
Thank you

Poster is good for $10... the 3 following exactly same phone calls trying to upsell me for $99 a year x3 for my 3 locations, because when purchasing the posters i would not be compliant yet... wasn't that the purpose of buying the poster from them?

I was told from them that i still needed to add the osha paper (that is on the poster) and 2 others.

So frustrated on the 2nd call that I said I want to cancel the order, they said I would need to call Customer Service.

3rd call, i tried to sell something to the rep in reply. The reps were nice, doing their scamming company's job, but if you are not aware - it feels like it is necessary to buy what they are trying to up-sell.

It was a very good experience and he was very nice an explained everything to me and I understood everything
He said to me. I really appreciated it to.

Thank you
Kristi

She was nice and very professional. I am not a fan of Personnel Concepts. Everyone that has called me in the past has been rude and I did not like the way that they talked to me. If it was not for how she talked to me today I would have discontinued my service with them today. I was never going to use them again even though they provide very good service.

Today, I had the pleasure of speaking with Marissa Gardner. She was so pleasant and very informative. I found that I was missing several of the posters that I needed to be in compliance, and she helped me with all of these. Thank you, Marissa!