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PetallushReviews 417

petallush.com
casual, lounge, swimwear womenAge 26-45
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From the business

Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.


petallush.com
Hong Kong
Petallush is part of Leadbon International Co., Limited
Founded in 2019
Clothing item from PetallushFashion apparel by PetallushMerchandise from Petallush clothing linePetallush fashion product

Business Highlights

General

Parent Company: Leadbon International Co., Limited
Year Founded: 2019
Target Gender: women

Shipping

Shipping Cost: $9.99
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: messenger, email
Support Email: service@petallush.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Petallush?
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Petallush Reviews Summary

Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
184
value
68
shipping
70
returns
73
quality
368
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6,402 reviews

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Arkansas
1 review
0 helpful votes
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Dress was supposed to fit a size M 8/10 and I am only a B cup, size 7 and it was so tight in the chest and back I couldn't move my arms or get it on or off easily. When it was supposed to be a little big. Dress was translucent as well and when I contacted them to return it the girl who answers named Rachel tells you you can't have a full refund and they do not want the dress back. Only offered $22 about half of what I paid and these dresses aren't cheap they're almost $50 a piece, definitely not worth the money. Paid $12 for the dress to be mailed back anyway since I can't wear it.

Date of experience: March 27, 2024
Arizona
2 reviews
0 helpful votes
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No shirt
April 1, 2024
Updated review

They said it would take 5-7 days but has taken much longer. Almost 2 weeks and haven't seen it yet.

Date of experience: March 22, 2024

I don't have it yet of course but easy to order on...
March 10, 2024
Previous review

I don't have it yet of course but easy to order on the phone. I never saw the coupon until I seen it ask for it so had to backtrack and I didn't qualify. Went back because I lost my order and had to go put the information in again

Date of experience: March 10, 2024
New York
1 review
0 helpful votes
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Perfect grandmother of the groom dress!
March 31, 2024
Updated review

What a beautiful dress and wonderfully made! Exactly what I was looking for!

Date of experience: March 21, 2024

Would like to be able to search by color and occasion,...
March 9, 2024
Previous review

Would like to be able to search by color and occasion, i.e., pink, mother of groom

Date of experience: March 9, 2024
New Hampshire
1 review
0 helpful votes
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Never received my dress
March 28, 2024

Shipping is outrageous and I paid extra to have my dress delivered early. It still hasn't arrived!

Date of experience: March 18, 2024
Virginia
1 review
0 helpful votes
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Runs small, terrible shipping
March 25, 2024
Updated review

The site never tells you it isn't an American site. The charge to my card came from Paris, France. Every piece of clothing I ordered comes from China and so the sizes run a size or two smaller than American sizes. I measured and went with the size bigger and even that is tight. I am VERY disappointed in the site. I probably won't be ordering from them again.

Date of experience: March 15, 2024

Order never received
March 4, 2024
Previous review

My experience is HORRIBLE as I have not received my order.

Date of experience: March 4, 2024
Alabama
1 review
0 helpful votes
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Dissatisfied
March 24, 2024

I never received my order. I've received an email saying it has been delivered several days ago but still no package.

Date of experience: March 14, 2024
Canada
1 review
0 helpful votes
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As described
March 23, 2024

It was easy to order but be aware the dress I bought was listed at $44.00 but when it came to pay it was $77.00. It's listed in American amount then changed over to Canadian. The $77.00 was a bit much but because I promised it to my granddaughter I went through with the purchase. But told her to be aware that the price is different for Canada.

Date of experience: March 13, 2024
Utah
1 review
0 helpful votes
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Cheep crap
March 23, 2024

Why don't you have paypal? I won't be shopping here again without it.

Got the dresses and they were very see through. Having my bra show through was not the look I was going for for Easter sunday. Also, they were too tight. I usually have no problem with size small.

Date of experience: March 13, 2024
Wyoming
1 review
0 helpful votes
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Website is easy to use Hard to get a shipping label e-mailed to me I've asked three times no response

Date of experience: March 13, 2024

Website is easy to use
March 2, 2024
Previous review

Website is easy to use

Date of experience: March 2, 2024
Arizona
1 review
0 helpful votes
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Not happy
March 10, 2024
Updated review

It would be nice to see plus size models, to know what size the model is wearing so we can see if the fit will be good.

Date of experience: March 10, 2024

It would be nice to see plus size models
March 11, 2024
Previous review

It would be nice to see plus size models

Date of experience: March 1, 2024
Idaho
1 review
0 helpful votes
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Have not received item if I had a review would be better

Date of experience: March 10, 2024
Oklahoma
1 review
0 helpful votes
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Haven't received my items yet, but have already been charged. Not pleased

Date of experience: March 10, 2024

Great looking clothes
February 29, 2024
Previous review

Great looking clothes

Date of experience: February 29, 2024
Utah
2 reviews
0 helpful votes
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Quality of clothing
March 8, 2024
Updated review

Great selection and easy to order. Good quality of clothing ordered.

Date of experience: March 8, 2024

Great choices and styles
June 26, 2023
Previous review

Great choices and styles.

Date of experience: June 26, 2023
Washington
1 review
1 helpful vote
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Terrible Customer Service
March 14, 2024
Updated review

I wrote a review several months ago on two dresses that I bought off of this site. To summarize that review, the company wouldn't let me return the dresses, and, only after several messages of me insisting that I wanted my money back, offered to give me half of what I paid and to keep the dresses. It's been 8 months and I haven't gotten any money back. I didn't even try to message them about it because I knew it would just be one huge mess. I am beyond disappointed with this company and just wasted $80 on their cheap products.
Do not recommend!

Date of experience: March 4, 2024

Terrible Customer Service
August 21, 2023
Previous review

I wrote a review several months ago about this company. To summarize that review, I got two dresses from this site and they wouldn't let me return them. They were too small, and I insisted that I wanted to return them. After going back and forth with the sales representative several times, they agreed to give me half of what I paid. Half! It's been 8 months and I still haven't gotten any money back. I am beyond disappointed with this company. Do not recommend!

Date of experience: July 22, 2023
Utah
1 review
0 helpful votes
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Perfection
March 4, 2024
Updated review

Lots of designs to choose from, friendly service people, great prices, Princess Kate wears your designs

Date of experience: March 4, 2024

I saw Kate Middleton wearing one of your dresses
August 4, 2023
Previous review

I saw Kate Middleton wearing one of your dresses. I checked out your website and was ecstatic to see how reasonably priced your clothes are. And I've loved everything I've bought so far.

Date of experience: August 4, 2023
Utah
1 review
0 helpful votes
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Order problems
February 28, 2024
Updated review

I still haven't received my order yet. I received a confirmation but no dress yet.

Date of experience: February 28, 2024

Easy and reasonable prices on modest and pretty dresses
June 9, 2023
Previous review

Easy and reasonable prices on modest and pretty dresses.

Date of experience: June 9, 2023

Went smoothly and quickly
April 12, 2023
Previous review

Went smoothly and quickly

Date of experience: April 12, 2023

Easy and great
March 31, 2023
Previous review

Easy and great

Date of experience: March 31, 2023
Canada
1 review
0 helpful votes
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Good
February 28, 2024

Dresses look nice but one of them was not the colour like in the picture. Taupe green should have been taupe green but when I received it was rather grey.

Date of experience: February 28, 2024
Canada
2 reviews
1 helpful vote
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Super easy I have been looking for a few days for dresses and these caught my eye and I had to try I am praying they fit as this is my first time trying. The website was beautiful although a little clunky with a new window popping up every time I clicked on something so then it was hard to tell if everything I selected was in my cart. But it worked out in the end and I pray the dresses fit me

I received my order and the one dress I was able to get on but it was difficult to remove... and the one other one after trying on I don't like very much its too long and feels a bit frumpy

Date of experience: February 27, 2024
Utah
1 review
1 helpful vote
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Mad
March 8, 2024
Updated review

I had order some dresses and the order dropped off the computer. I hope I don't get two orders of the same dresses. I have received on email with the 2 orders. I tried to contacted someone about the order, but they make impossible to talk with a human. I am very upset with the whole experience working with the company. Can't the company afford to call a customer.

Date of experience: February 27, 2024

I had order some dresses and the order dropped off...
February 20, 2024
Previous review

I had order some dresses and the order dropped off the computer. I hope I don't get two orders of the same dreeses

Date of experience: February 13, 2024
Georgia
1 review
0 helpful votes
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Excellent customer service!
February 24, 2024

Excellent with customer service. Received in good time.

Date of experience: February 24, 2024