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Pink Queen has a rating of 2 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Pink Queen ranks 185th among Costumes sites.
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Pink Queen is not a bad women clothing online store,even if some guys feel not good about it, A hundred ppl have a hundred feeling.
They do have a great customer service, that's my real thinking.
I love the Pink Queen bathing suit, it flatters my body so sexy, my boyfriend said it makes me more flattering and charming. Material seems of good quality.
I would highly recommend Pinkqueen's clothing, not only the swimsuit, but also the sweater and loungewear, costumes, I have bought many times and they have not let me down.
Perfect!
PQ's original dress is a little expensive but deserves it. The fabric pattern is really flattering, looks so cute, It has an inner panel under the fabric, making it not see-through. I only bought the Pink Queen original clothing at their online store, not others.
I boght the same top in 2 separated online store with totally different prices. Pink Queen's price is higher than the other one. But the quality is better. For me, I would like to chose Pink Queen, and the top can be wore longer.
The average woman has about 22 garments in her wardrobe that she will never wear, but absolutely refuses to throw out. So I forgot how many times I bought the dresses for my wife as gifts, apparently she loves these surprises.
I was introduced by my young friend, I had a try to order a set of bikini, the quality is pretty great, and the fit is true to size, I am looking forward to showing it in the coming pool party this weekend.
The swimsuit is for my niece's 16 birthday gift, but the arrival day is 2 days after the birthday, it is thick enough and stretchy enough, but overall we love it.
I ordered a dallas cowboys costume outfits for my play, customer service emailed and remindered me the size is some kind of smaller than usual, suggested the size XL. Eventually the size XL is just fit to me, tks for your kind reminder, rather than return
Made with good quality and in solid colors.
I'm not usually a person who wears TEDDIES but just to look at it was fun. Thank you!
This company really sucks. Will never order again. They have no concept of customer satisfation. Came late. When i tried to send it back uou cant. Dont ever order from here. They literally suck.
I order a large purple long puff coat. It took a month to arrive, I noticed that it was shipped from China, that is why it took so long. Once it arrived, I was so happy to open my coat, and when I saw it and touch the coat you can feel is a really cheap material and it dosent look like a large coat it looks like a small coat. I would not buy anything else from this shop.
Hi Andy,
Kindly note that the item is a bit different from the picture because of the shooting angle and sunlight. We are very sorry but hope we could give you a good service. If you have any questions, please feel free to contact our service team.
**AVOID**! I ordered a halloween costume for my son WEEKS before Halloween. It took them over a week just to process the order. When I asked for a cancellation of the order I was told they would take a cancellation fee So I just crossed my fingers and hoped it would arrive in time. I didn't receive the costume until a week AFTER Halloween and the costume was very poor quality. I would NEVER order from this company again. EVER. If I could give zero stars I would.
Hi Dan,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Kindly note that the item is a bit of different from the picture because of the shotting angle and sunlight. We will continually strive to improve the service we offer and provide our customers with a better shopping experience.
Best regards
Their service is average to poor. They go back on their words and always make excuses for not doing their job properly. If you buy their service package, they skip some of the things that are supposed to be part of the package that you have paid for and then they say that it changed.
They forget to notify their customers and you will not be refunded or given another service in place You will end up paying more and receive less.
Hi Ahmed,
We are so sorry that you had a bad shopping experience on Pink Queen. Kindly note that due to the Halloween season, our customer service team is overwhelmed by emails, so we may reply late, apologized for the inconvenience caused.
We will continually strive to improve the service we offer and provide our customers with a better shopping experience.
This company did not send me the correct item one outfit had a hole and the other did not show along with stealing money for a shipment that took pass the expedite time to receive This company will not get away with my money guarantee it
I ordered three of the costumes with all the parts leggings skirts hats and gloves. I payed for fast shipping but it didn't ship, that's okay cause I contacted bella aka pink queen and they updates me entire way. With in eight days of ordering my three outfits one was out stock and they all came today(only five days late). They are just as pictures and fit well I believe cause this store is so far out it's takes us a minute to receive goods because it has come so far from china. Expect any goods from another part to take at least 10 days to recieve that is any site not just this one. And for all the bad reviews clothes were perfect as the pics I was very scared after ordering than reading all these reviews and how people have open issues with this company. Just simply email them be polite I was very rude they still helped me I got upset because shipping wasnt as fast, of rather wait and get great quality and what I payed for then get something that's not right because you threaten them. This store has five stars because even tho they was at fault they emailed me back every time, it wasn't but five days late and the quality is perfect. I'm very satisfied and so is my husband who has seen me try on all three of them. They are costumes but to me it's rave gear full skirt fluffy outfits. And I will wear them out and about as planned when purchased. I like being very glamourous with my clothes these set it off. Good luck and thank you bella aka pink queen for the goods and excellent service.
All the outs fits come with skirt with tail, a hood, a shirt, gloves, and fluffies, aka leg warmers.
I ordered two coats from pinkqueen.com on October 20,2020 and its now Nov. 13,2020 and i still have NOT gotten a tracking number. Ive asked for a tracking number 4 times and i keep getting the same response "they have alot of orders for the same thing and it will be a while." But here is the problem, the website isnt even showing that i ordered it. Then i decided to do my research on this site and found that 95% of people had a problem with this site. Dont do what i did and research after the fact cause now i cant even get my full refund. Why you ask? Because they have a rule that if you dont cancel within 24hours they will not refund you your entire payment. Dont buy from this site or its sister sites. I dont know what the sister sites are. I only know that pinkqueen has sister sites because of the other complaints. But now i am more determine to do my research before ordering anything online.
Hi Trina,
We are so sorry that you had a bad shopping experience on Pink Queen. Kindly note that these coats you order are very popular and in high demand, so we need more time to process them. We are sorry for any delay on this matter.
Thank you again for your feedback, we will continually strive to improve the service we offer and provide our customers with a better shopping experience.
What was claimed to take 15 days at most for standard delivery has now surpassed 25 days and still not delivered. Sad, sad, sad!
Hi William,
Thank you for your feedback, we will continually strive to improve the service we offer and provide our customer with a better shopping experience.
They steal pictures from other websites, then send you cheap knock-offs that are defective and look NOTHING like the picture, then insist you can still wear the item so they won't refund your money.
One leg warmer is a completely different size than the other, and the fur pattern isn't even the same as the picture.
I've been emailing them and they refuse to refund my money, they want me to pay return shipping to China, even though what I received isn't even what's pictured and I sent them pictures showing them it's completely defective on top of that.
Answer: Dear Valued Sandra Carter, Thank you for placing an order on the Pinkqueen online store. We checked your order, it was already dispatched on August 28th, the waybill number is 4PX3001282194057CN, It would take around 12 days to your address, pls feel free to contact us at service@pinkqueen.com if needed.
Answer: Run run run from pinkqueen.com yes they are scamers
Answer: You can't. Only by email and that's if they reply back at all...
Shop Pink Queen for trendy women's apparel providing a worldly variety of affordable and sexy women's clothing at economical prices. Fast delivery all over the world! PINK QUEEN
Hi,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue. Could you please provide the order number or email used for placing the order, and our customer service will contact you to solve the problem