PixelFilmStudiosReviews 409

I bought a product that i thought was not compatible with my computer. I was so confused because i kept getting a red screen. I was wrong about the compatibility part though. Lol but it's fine because this team member of PFS def pulled through for me - and didn't quit until we got it done. I know absolutely nothing about anything i was instructed to do today, but it didn't matter, the rep put things simple enough that i was able to follow right along. Thank you all for the help. And a special thanks to the rep i chatted with today. I will def be back for more and more and MORE!

I just came off the online chat with a super helpful person that managed to get my plugin for the M1 Macbook working! I had been struggling to figure out the problem online myself (and messed a few things up in the process) but they managed to sort the issue out within minutes! And also put right all the stuff I messed up too!

Acudí al servicio de soporte en linea con un asesor de PixelFilmStudios debido a que días anteriores había comprado el plugin pero me marcaba error entonces contacte por el chat y me brindaron toda la ayuda necesaria inclusive en mi propio idioma ESPAÑOL. La atención fue muy buena y sobre todo personalizada con capturas de pantalla y ademas paso por paso fue muy atenta Chloe me brindó todo la información y ayuda hasta poder echar a andar el plugin en mi FCPX.

Una empresa recomendada 5 ESTRELLAS sin dudarlo y la mejor para productos de FCPX.

Jesús Dorantes
Acapulco, Guerrero, MÉXICO.

The support team provides instant excellent support. Upon installation of FCPX TEXT Tool, there appear to be missing text from the plugin. However, it turns out to be it's some other problem. The tech support was able to identify the problem for me and solve it right away within 5min. They walk me through online step by step and solve the problem instantly. Its a peace of mind to have the excellent tech support team behind their product! I would recommend Pixel Film Studio Products.

I've bought many plug ins and effects from Pixel Film Studios, they are reasonably priced and have a plug in to suit virtually any application you can think of. The technical support is very responsive.

After having bought the social film pixel pack it will not work after a month I use the live chat to help me out and advise it my recovery my problem

I had very good support with a problem I had with the installation of a plug - in, namely FCPX Stories - it was not installing. I was given clear directions on how to remedy this problem from Pixel Support and now I am up and running. Thanks!

Hello,
I just purchased FCPX along with PixelFilmStudio Looks Suite yesterday. I downloaded the Looks Suite and tried dragging the Lut's (color grading tool) onto my timeline clip. Well, it gave me a red screen error on every tool in the package. I submitted a ticket to live support and they walked me through every step, with very patient support! They even refunded one of the five provided downloads available. As a young adult, they cooperated with me the best they could. I searched everywhere on youtube and reddit to find out that all of the processes on those platforms were way too long and incorrect. To the guy/girl who helped me, thank you partner!

I have been using their product for several years and have many (98) of their PlugIns. I had an issue with the plugin registering in Final Cut. The PFS. App didn't help fix the problem... I opened up a live chat on the site and the problems were identified quickly. I had some items that were discontinued/unsupported so they were not working. They sent me a file that fixed my other issues. It took less than 8 minutes, including me taking screen shots. All fixed and I'm up and running. I place a suggestion that in a future release of the PFS. App should identify the discontinued/unsupported plugins and allow you to delete it from the computer.

Not only are these plug-ins for Final Cut Pro amazing, but the customer service is extremely helpful. I was able to screenshot all of my problems, and within 10 minutes, have everything sorted and working properly. The library of plugins is huge, and with the constant updates, it's stupid not to get your stuff from Pixel Film Studios.

I purchased 3 different plug ins. Two worked wonderfully. The third purchase however I could get to open. I contacted support online chat support and they helped me fix the issue rather quickly. Turns out I had my plug ins in the incorrect folders. I would highly recommend PFS!

Their customer service live chat function is EXCELLENT! Got me exactly the help I needed to recover my account. I ended up purchasing 2 items with a wrong email "gmai.com" instead of "gmail" and the rep found the error and helped me fixed it, and now I have my plugins! Thank you so much for the help.

I looked through the online bots. I followed the directions but I still could get the red screens off of two of my plugins. I contacted support and received top notch help. They had my problem solved in less than 5 minutes. Thank you!

So easy to use! I have now purchased multiple products from PFS, and they are amazing. Their customer service is so helpful!

Apart from the price performance for PFS products, the support is world class. Answers and assistance are super fast and easy and understandable even for non-professionals. With my last problem, that a plugin was not installed, the PFS support led me through the manual installation one-to-one. For me as a non-professional, this would have been impossible. That was the second case of this support. And as always, fast and perfect. I am completely satisfied. Support and Products.

I couldn't figure out how to install a couple plug-ins I purchased. I looked everywhere online, jumping through hoops to try and get it to show on FCP. Nothing worked. I contacted support, and they walked me through the issue so perfectly and efficiently, it was fabulous. 10/10.

I was having a problem installing my new plug-In for FCPX Split Screen, Pixel support jumped right in and assisted me. I was having issues mostly because of being new to FCPX, but they were patient and extremely helpful. With some great guidance I was up and running in no time. Awesome Team! Great Customer Service!

Pixel Film Studios provides a product that lets creatives explore and opens up possibilities for storytelling that would take countless hours of stress and frustration to achieve on their own. The catalog is filled with ideas and products that allow you to transform your stories in so many ways. Thank you for helping support and unleashing creativity!

The easy-to-follow instructions, and follow-up customer support are geared towards success. I will continue to utilize your product and truly value how you have allowed me to be a better storyteller.