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Plaquemaker Reviews Summary
The company has garnered a generally positive reputation for its product quality, affordability, and efficient customer service. Many customers appreciate the ease of the ordering process, prompt delivery, and the high caliber of the plaques received. However, some reviews highlight concerns regarding the durability of certain products and limitations in the design review process, which occasionally left customers feeling restricted. Overall, the sentiment reflects a strong customer satisfaction with the value offered, coupled with a desire for improved product longevity and a more flexible design experience.
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We ordered a Stainless Steel Metal Garden Marker Plaque to honor our dog that passed in February 2022. The plaque was beautiful and was shipped fast, unfortunately after only 1 1/2 years later, the image and verbiage are already peeling off, which is extremely disappointing. This is very sad, the quality should be far better than this considering the cost!
I spent weeks trying to get a granite 18x24 memorial granite plaque for my dad. Every place was a crazy price like $1,200 + and 12 week turnaround. I happened to bump into the plaquemaker site and thought that maybe it would be too limited in what they could do etc. I called directly and explained what i wanted and i could not believe how easy to deal with and professional they were all the way along. The product i got was well packed and beautiful at a fraction of the price. Very very pleased!
I unfortunately lost my first son two months ago two weeks before his due date and it has been the hardest thing i have ever had to go through. I couldn't afford to get him a proper headstone but my son deserved to have a marker, i thought i was never going to be able to find anything more affordable until i came across this website. The plaque that was made for my son was perfect and looked EXACTLY like the proof i was sent and i cannot begin to explain how much it means to me, i just wanted to thank you for the work that you have done, for responding so quickly and being so kind, you have brought a little light to my life!
Very easy from start to finish. Also worked out well using/uploading my own design. Fast, good, customer service. Finished product better than expected. Thank you!
Thank you for your excellent service and patience. You worked with me suggesting corrections based on experience... I couldnt be more pleased with the results... Thank you again
This was a gift for my oldest son. He is an officer in the USCG. I was very pleased that this company had 4 emblems for the Coast Guard to add on the plaque. Usually when the military is represented, the Coast Guard is forgotten. The emblem added so much more to his name plaque. I also like that they looked over what I put on the plaque, double checking spelling, the font, color before making it. I will use them in the future for my other two children! I will recommend them to others looking for a plaque above & beyond a plain one.
Customer service was very responsive when I couldn't find my proof (it had gone to spam). The name tags look nice, they arrived quickly. I'd give 5 stars if I believed it was possible for any company to give me 5 star service, but I don't so they get 4.
Really impressed with the website which is easy to use, and the follow up by staff to ensure the proofing made me feel comfortable with my order and was quick and easy via email. Loved the added features of graphics that I added with no additional charge. Overall, the company was the best choice for my needs and I was unable to match the pricing.
Our Best Attendance Award was given and received yesterday at Church. It was a great addition to our student's honor. Her parents thought it was professionally done--which I give credit to you and your company.
Thank you.
Truly an excellent products, with phenomenal customer service, and unusually responsive follow up to make sure customer is satisfied and happy. A+ for customer service which is a dying art
I was a little skeptical about ordering a headstone online but Plaque Maker helped me over come that fear. After I submitted my order and approved my photo, they sent me an email back with the preview of the headstone. A couple of days later, I received my fathers headstone. It was beautiful! I was not disappointed and everyone loved it. I just wish that the engraving could have been a little deeper, but I can live with that.
The plaque came on time and was of excellent quality!
The entire process was smooth. I would definitely recommend the company to anyone who needed a great product at a fair price.
Thanks for taking care of our needs in such a timely fashion. Much appreciated!
Very satisfied with this service provided. Great customer service, beautiful outcome of the plaque, speedy delivery
Everything was timely and accurate and good quality, your design department is exceptional. The reason for only 4 stars is that the picture was paper/plastic glued onto the plaque, I expected the picture to be laser etched like the text. Maybe I expected too much but the picture detail wasn't mentioned so you have to assume that everything would have been etched.
You get exactly what you order. FAST shipping. Great quality. Definatley will use this company again.
Quick, easy, affordable, perfect! It's that simple.Go to the website, pick your product, create or upload a design, submit your order, your proof arrives quickly, finalize and before you know it you have the order. It's that simple.
I had a blank plaque and wanted to have it engraved, and that costed me over $100 by a local company.
Instead I found Plaquemaker, and was able to have the full product for around $30.
Very Pleased with the quality of the plaque ordered, quick and responsive to any concerns or questions and extremely quick turn around. I looked at many other plaque manufacturers and this is by far the best I have found. Thanks again!
Just what we wanted thank you so much. Wasnt sure what I was doing so I called 3 different times and everyone was extremely polite and patient with me. Looks lovely
From the business
We offer a variety of custom engraved products, including plaques, name plates, name tags, signs, awards, memorials, and gifts.
Our team consists of professionally-trained graphic designers, craftsman, and customer service representatives who personally manage every aspect of your design. Because we're an online-only operation with a single, locally-owned facility, we can offer lower prices and get your order completed fast!
We stand behind our products and proudly offer a secure order process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members