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Pontoonboattops Reviews Summary
The company is generally well-regarded for its competitive pricing and efficient delivery, with many customers praising the speed of shipping and the quality of products received. Positive feedback highlights the helpfulness of the customer service team, particularly in assisting with product selection. However, some customers expressed dissatisfaction regarding support for product issues, particularly in cases where installation problems arose, indicating a potential gap in after-sales service. Overall, while the company excels in product quality and quick response times, enhancing customer support for post-purchase concerns could further improve its reputation.
This summary is generated by AI, based on text from customer reviews
Ordered a bimini top from what I thought was a reputable company, when I installed it the brackets were not tall enough for the pins to clear the seat cushions. They didn't care or offer any remedy. Was able to find brackets from this company to fix the problem.
Needed a bimini top for an older model party barge. Had no idea where to look or what to purchase. Sales person helped us get the correct top (size and color) and received it in 3 days!
I ordered a new Bimini frame and cover w/boot. It was delivered to my house in less than 24hr's. I was impressed. The frame and cover look to be in great condition and all hardware is supplied. I have not installed the Bimini as of yet being that it is January and a little cold. I like the warranty of 5yr's with this product. Once installed I will update with photos. Side note I did purchase a new Navigation light for the Bimini for a discounted price. I was about to have a new cover and boot made for my boat for $450.00 but would have still needed to purchase additional hardware new front struts for the existing Bimini. It did not make sense after seeing this product. For me this was buying a new Nav light and 1 1/4" Bimini frame w/hardware for less than $200.00 more, for me no brainer.
So we have a middle aged pontoon (03 Bennington Tri Toon) and were not looking to invest a ton of money in a Bimini.
Cheaper on price then the other competition. Ordered it Monday morning and bam was on my front door at Wednesday afternoon. Pleased with the fast shipping and all the questions they answered when I called them. Great company and customer service
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members