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PrimeStyleReviews 367

3.3

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PrimeStyle Reviews Summary

PrimeStyle has a rating of 3.3 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeStyle most frequently mention customer service, diamond jewelry and engagement ring. PrimeStyle ranks 8th among Diamond sites.

service
14
value
15
shipping
14
quality
14

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New York
1 review
8 helpful votes
Follow Lily B.
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The quality of their products is outstanding! I have worked at a jewelry store for many years, and never have I seen such great prices attached to such gorgeous diamonds and diamond jewelry! Highly recommend this site to anyone! Only took 5 days to get to me! Looking forward to my next purchase.

Date of experience: December 12, 2012
Utah
1 review
1 helpful vote
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Well, I was looking for a perfect engagement diamond ring for my girlfriend and thanks to Primestyle because it only helped me in attaining a masterpiece within my budget limits. The services of Primestyle are superb. I was actually looking out for an engagement ring that was quite different from an ordinary diamond ring.
I was not willing to spend large amount of money on luxurious diamond rings like an extravagant. At Primestyle, I noticed a beautiful, stunning diamond ring and I immediately ordered it for my girlfriend. I was surprised that the ring reached to my home just two days after I placed my order.
The best part of Primestyle is that the diamond engagement ring just resembles to what I have seen on PrimeStyle. Well, I noticed a three stone diamond ring at Primestyle and my girlfriend couldn't be happier as soon as she opened the box. I purchased this diamond ring for her and my girlfriend was surprised after receiving such a beautiful gift.
I actually hide the box under the pillow and before my girlfriend could pull the box out and open it, I was already on my knees. It all went perfectly. I would suggest you to buy diamond rings from Primestyle because it offers unique and exceptional ring design to the people. You can also opt for other diamond ring designs that are available at Primestyle.
Well, all goes well and finally the consequences made me feel like heaven. Why we spend money? Just for some happy moments and that's the same I received in return after purchasing the diamond ring for this online jewelry store.

Date of experience: December 6, 2012
Georgia
1 review
8 helpful votes
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My husband got a diamond ring for me from PrimeStyle. This is the only time we have seen the vast selection of diamond jewelry. We could get the shopping done from our home. Imagine, you need not travel and can get a better shopping experience. There were no queues, no worries about fellow buyers eyeing your chosen jewelry, a most delightful way to buy! PrimeStyle has all one needs. Our 25th wedding anniversary is quickly approaching, and I am sure I am going shopping with them. My husband is satisfied with the quality of the diamond. One more compelling fact to know is that all jewelry is priced remarkably genuinely. Kudos to PrimeStyle!

Date of experience: November 16, 2012
Canada
1 review
8 helpful votes
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I wanted to buy a wedding ring recently for my fiancé when my brother told me about Primestyle. I had seen as a wedding ring of immaculate design when my friend gifted his wife a ring on their wedding day. It was my turn now, and I wanted to buy a similar one. Moreover, unbelievably, I bought a near similar diamond ring for almost half the price my friend paid for his ring. The design was twice as bright. It was one of the best pieces of jewelry I had ever seen. If I ever decide to buy diamond jewelry, Primestyle will be the only place that I will buy from. Seriously, there are no words to describe the spotless quality. Regards, John!

Date of experience: October 16, 2012
GB
1 review
8 helpful votes
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When my girlfriend and I decided to get married, the next think came in our mind was the beautiful engagement ring. We wanted that piece that could enhance her beauty and reflect my love and commitment towards her. I decided to buy it through online shopping, and I went ahead towards Prime Style and found an extensive array of engagement rings there. The customer care executive was quite friendly, and the site was extremely user friendly. I received the ring within the delivery time and found the quality of the ring was pretty incredible. The engagement ring just looked like the one I wanted for my girlfriend. I showed it to her and she excitingly screamed after seeing that piece. Thank you Prime Style, I would surely come again! Nick

Date of experience: October 10, 2012
California
1 review
10 helpful votes
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At PrimeStyle, I met some of the best sales executives. They are highly professional and knowledgeable. They are proactive and willing to help me at every point. Ordering for the three stone diamond rings was not only easy but also extremely timesaving. Surely, their service has won me over! Now I am planning to buy a diamond stud earring and certainly, this time I will transact with PrimeStyle only. From the point of price, also they gave me substantial discounts on my three stone rings. I had visited various Diamond Jewelry stores but this range of prices was unthinkable! I am grossly satisfied with their prices, quality of the diamond jewelry as well as services! Regards Dylan

Date of experience: August 8, 2012
Connecticut
1 review
8 helpful votes
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My wedding was coming up and I wanted to surprise my fiancé with a three stone pendant that she can wear the day of the wedding. She said she was having trouble finding a necklace that looked good with her dress and I think that I stumbled on to the perfect one. I ordered it just a little larger than I was actually going to but I’m glad I did. The diamonds were the perfect size and it looked absolutely gorgeous on her with her dress. We are very grateful for everything.

Date of experience: May 20, 2012
New Jersey
1 review
6 helpful votes
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I bought a bracelet from Primestyle but wasn’t very happy with the quality. I immediately contacted the manager at Primestyle to see what my options were. I could either upgrade the quality or exchange it for a totally different bracelet. I liked the look of the bracelet, just not the stones. After voicing my concerns and doing a minimal upgrade I have just received the new item. It is not perfect, but it is certainly close to being perfect. Thanks for your help.

Date of experience: May 3, 2012
Rhode Island
1 review
8 helpful votes
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I wanted to get my boyfriend a ring for his birthday. I wanted something blingy and didn’t want it to look like those male engagement rings that I’ve been seeing more of. My mom and I were looking on Primestyle and they have a very nice selection. We found one that didn’t look too much like wedding jewelry that had 4 diamonds down the center of the ring. He loves it and his birthday celebration was quite memorable.

Date of experience: April 19, 2012
Colorado
1 review
8 helpful votes
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I had ordered from Primestyle in the past and got great service, but now it was a few years later and I was hoping the company was still as good. I needed a matching wedding band for my engagement ring so I called them up hoping they would be able to pull up such an old order from 06. But they were able to find me in their system and find the engagement ring that I purchased so many years ago. I was delighted especially when they said that they would be taking my stones from the same parcel to make sure they matched perfectly meaning I didn't have to take of and send in my engagement ring for them to match the diamonds. When I received the wedding band, it not only matched perfectly, it complimented the engagement ring just like the picture. So I'm very happy with Primestyle and will recommend them to all of my friends and family for sure.

Date of experience: August 1, 2011
Arizona
1 review
9 helpful votes
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Omg, my purchase at Primestyle was so quick and easy. When I called and spoke to the customer service team they were helpful and reassuring as this was my first big online purchase. Mike in particular was very eager to answer all my questions, and made me feel confident that I would love my new item. I was skeptical obviously, but everything went off without a hitch. It took about a week to get my ring. At first I ordered the wrong size by accident but was able to quickly change the size without delaying my order. When I received the email just as they said I would that my item had shipped I got so excited. I couldn't wait to see if it was going to look exactly like the picture. I had been admiring this ring for over a year and I would finally have it in my hands. When I received it, I was blown away. It fit like a glove and sparkled beautifully. My only query is that I have to take it off for the wedding. Good news is that I get to come back to Primestyle for our wedding bands. Thanks again for everything.

Date of experience: July 17, 2011
Norway
1 review
8 helpful votes
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They have taken $700 from my account, never sent me my wedding band... wedding date has passed- still no band, will not refund money, and now will not answer emails, phone calls or live chat PLEASE HELP!

Date of experience: May 9, 2011
GB
1 review
8 helpful votes
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Amazed
April 11, 2011

Amazed - I ordered a wedding ring with just under a carat of diamonds, It came 3 days later. I then decided I wanted to upgrade the diamonds to the best they had cost £10 via post office to send it back within a week Id my new ring with new upgraded diamonds, they bent over backwards for me & im fussy my ring cost me about £600 worth 4 times that at least.

Date of experience: April 11, 2011
Michigan
1 review
8 helpful votes
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My ring the beautiful item ******* was great, but the customer service that I received from this company was even better. I had a few concerns before placing my order especially because it is an online purchase and the sales people took the time to explain the whole process to me. They explained it would take over three days because when I saw the free overnight shipping I figured I was getting it overnight. They explained the return policy and I have not found any reason to return it as yet. They even let me talk to their on site diamond specialist which gave me additional information about the appraisal and the diamond cut etc. This was a great experience, and I can't wait to have a reason to come back. Thanx. Jenny V.

Date of experience: March 27, 2011
Illinois
1 review
8 helpful votes
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I was a bit skeptical reading good and bad, but mostly good reviews about this company Primestyle.com so I wasn't sure if I wanted to take the chance and deal with the run around if I didn't get my item exactly how it should be. When I spoke to customer service, they explained the process and that it takes longer than some people think. Although overnight shipping is offered, the item still takes a few days to be made as they are a factory. I figured, a few days to have a ring that was made for me (in my size) is not a lot of time to wait. My beautiful ring, item ******* was perfect. And I received it in the five business days as promised. It fit perfectly and the diamonds have a beautiful sparkle to them. I took it to a local jeweler and when I told him what I paid for it, he was astonished. I was very surprised as the things that I had read were not true in my case. The whole process was easy and simple. I'm sure anxious brides that don't have patience would think 5 days is a long time, but it really wasn't. Id rather wait 5 days, and have a perfect ring and save a a lot of money than having an item rushed to me and I have to return it, or I don't love it. So I am extremely happy with my ring and can't wait to buy again in the future. I do have my eye on a three stone ring for my right hand. Thank you sooooo much Primestyle.com.

Date of experience: March 6, 2011
West Virginia
1 review
8 helpful votes
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I just received the most magnificent ring from Prime Style. Wow, I was impressed. For those of you that are curious it was Item # *******. Such impeccable quality. It was explained to me that they generally allow 3 business days to make a ring. I received a phone call on the 3rd day and was told that my item didn't pass inspection on time; this was at first disappointing but later turned out for the better. David had explained to me that each ring goes through several layers of inspection before leaving the factory for shipping, and Prime style prides itself it their superb quality and will not ship anything without it meeting their standards. They are a factory and manufacturer thousands upon thousands of items; it was reassuring to know they are on top of each individual order. He was sincerely apologetic but I thought this was impressive as I would have been pissed if the ring didn't come perfect! The next day I received yet another phone call from another customer service representative telling me that it has been cleared for inspection and will be shipping. By the 5th day I received my ring and again WOW! I am so happy that they did not ship it when it was first ready and stuck to their strict standards of inspection, very much appreciated Prime Style! I look forward to do business with you again, and I encourage any one who reads this to do business with them! They are professionals and work fast and efficiently and their customer service is awesome!

Date of experience: February 25, 2011
Alabama
1 review
4 helpful votes
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I ordered a semi mount with upgraded diamonds. I did my homework for several months and wanted a semi mount with equal color and clarity to my diamond that I would set in the mounting. I spoke at length to Mike about my unhappy experiences with 3 other websites who falsely represented the quality of their diamonds and that I didn't want to be disappointed once again. I wanted bright, white diamonds, so I ordered the upgrade to match my GIA diamond that is a G, VS2. I also ordered a head to mount it in at a fee of $90 and asked if I could return the ring if I made a change like that. " No problem." I double checked and clarified, "even if I change the head, I'd get a full refund." No problem, etc.
When the ring arrived, I opened the box, saw these six very pale YELLOW diamonds in the white gold mounting. AWFUL! My diamond looked pure white next to them. I called and said I was returning the ring and within 1 hour, it was packed and shipped from the post office. After they received it, David came on to tell me that it would take 7-10 BUSINESS days to get my paypal refund, that the $90 for the head was not refundable as it was CUSTOMIZED and didn't I read the fine print on their website about not refunding for changes made. When I explained that Mike had not said anything about that when I asked about returning, he said, "he's right here next to me and I'll ask him... No, he never told you you ;d get a full refund, so you're mistaken."

They have the ring and are stalling the refund, first for an INSPECTION as if I could do anything with it in the one hour I had it, not even on my finger!
I have paypal intervening on my behalf to get my money back.

STAY AWAY unless you don't care what the quality of your diamonds looks like. I'm old enough and have bought several diamond items over the last 40 or so years and none is pale yellow. If you are setting in yellow gold, they might not have looked so obvious, but even to my eye, they could not have been the 1.50 ct weight in the 6 diamonds on that ring as I have a 1 ct. Diamond band with 5 diamonds that looked so much bigger next to these. No way is that accurate diamond weight on their website.
If you want to take a chance, and I did, reading the good reviews, take heed and don't order from these people.

Date of experience: January 14, 2011
Colorado
1 review
5 helpful votes
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Primestyle.com, what a scam. Folks if you do anything today, please listen to me. I'm happy to validate my comments, just email me at *******@gmail.com. Bought 3 stone diamond ring 1.25ct.,. 5 center vs1-2. Got ring. Appraised immediately,. 93ct. And vs-2 at best. This is nearly 40% short and not to mention quality. Called this David who's rude. Stated who ever did my appraisal didn't know what they were talking about. Well the appraiser I used is GIA Certified and from what I can see, Primestyles.com is not. Ring sent back, reported to NY Attorney Generals Office. Would recommend any one who's done business with Primestyle.com to have their jewelry appraised immediately. If you don't have what was advertised "which you probably don't from my experience" report them to the NY Attorney Generals Office. The more reports they get, the better chance we all have on stopping these scam artists. Not to mention the possibility of a class action lawsuit against Primestyle.com, which I'd be all for. I despise being lied to and refuse to play any role of a victim. Again email me if you have questions. I'll keep you all posted how Primestyle.com handles this situation once they receive the ring back with my complaint letter and the appraisal. Shane

Date of experience: January 11, 2011
Illinois
1 review
8 helpful votes
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I would never purchase jewelry online but after I saw the incredible prices Primestyle.com offers I just could not resist. I love that I have a lifetime warranty and that I can have my item serviced at anytime for factory cost! The fact that they offer 30 days to return my ring really sealed the deal for me. I am looking for forward to doing business again with you Primestyle, Thank you.

Date of experience: January 5, 2011
Virginia
1 review
19 helpful votes
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Eternity band
January 25, 2009

Eternity band - My new husband had bought an eternity band for a wedding ring on PRIMESTYLE.COM. We got married 12/22/08. Within 3 weeks 2 of the diamonds fell out. Upon contacting the website, we have been given the run around and are very unhappy with the results. We were told the stones were not covered, and they would email us directions on how to return the ring to have the stones replaced. After 4 days we still have not received an email. Also do not feel that we should have to pay to replace anything after only 3 wks of wear. Not happy at all!

Date of experience: January 25, 2009

From the business

Here at Primestyle.com we carry our own merchandise as we are a true manufacturer. Primestyle.com was created to offer you a new way of shopping for the finest jewelry and diamonds that compliment your lifestyle. Our business philosophy offers you the widest selection of popular designs and best quality merchandise at the absolute lowest prices. Our factory was established in 2001 and we will continue to offer shipping locally and internationally.


primestyle.com
Founded in 2001
Guttenberg, New Jersey, United States
+48