On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Two of my four tires arrived the next day, the other two the next business day. Super fast shipping. Tires have only been on for a week.
In ordered all terrain tires at a great price and shipping was awesome, even with Christmas on the following day. However, when I received the order, they sent me all season tires. I contacted them immediately and arranged to have them exchanged. After further thought, I decided to keep the all season tires and they immediately refunded me the difference in price.
Ordered Milestar Patagonia SXT tires for our Ranger. Quick and easy ordering. Great alternative for big box tire stores. The Patagonias are perfect for our use of the Ranger. Mainly on road miles with farm use mixed in.
My tires arrived ahead of schedule. Priority Tires is the best. I have been using them for 4 years and they never disappoint.
Thank you, Tracy! We truly appreciate your continued trust over the years and are glad your tires arrived ahead of schedule again.
I ordered a set of tires at 6am, and couldn't believe the arrival of my tires (in great condition) was literally the next day at noon! Talk about shipping! And I did not prioritize next day at all. So, thank you for getting my tires out to me in a remarkable fashion.
Tires look great and can't wait to have them installed.
That’s great to hear, Teron! Getting tires that quickly is always a great surprise. We hope the install goes just as smoothly.
Priority Tire has a really good website and the purchase of the tires was very easy. They even had a number of photos of the tires. I am planning on installing them after Christmas.
Thank you for the kind feedback, Paul! We’re glad the site made things easy and that the product photos were helpful. Wishing you a smooth install after the holidays.
I typically go through their amazon store, so this was a first from the website. First set i ordered ended up selling out. They reached out with options, i chose a different set, and they made it right. Will buy direct again, so many options.
We appreciate you sharing this, Dustin. We’re glad our team was able to quickly offer alternatives and get things sorted out. Thanks for giving our website a try, we’re happy to have you ordering direct!
I like the tires and shipping. It looks like the build date on the side wall is 1422. That males the tires over 3 1/2 Years old before I even got them. I know the side walls gets cracks in them with age and start to leak air. I am disappointed they dont have a newer manufacturing date. Thanks!
We appreciate your honest and acknowledge your concern - please allow us to post an explanation. Firstly, we do our absolute darndest to only sell truly NEW tires: never mounted, used or modified, without any faults, flaws or defects, procured directly from manufacturers and stored in climate-controlled conditions. It is true that we do store and sell tires of variable ages and, although the vast majority are about a year old, some can indeed be older - up to about 4 years old, no more than that. Although we can understand skepticism, this policy is the result of our 20+ years of experience, with thousands of orders per day - we earnestly believe that it would be wasteful to not sell such tires, as in the vast majority of situations they are absolutely still safe for long-term. For example, in your case, the tires weren't used since the 14th week of 2022 - they're pristine and, again were never used before. Thus, they won't behave the same way as tires that were driven on for 3+ years, so we do not believe that they will cause you any issues or have a shorter practical lifespan. If you have specific concerns about the individual tires or their condition, you can and should of course contact us - for example, via email to info@prioritytire.com. Thank you!
Really like the tires, look good and ride good, the delivery date was the Dec. 13 but didn't arrive until Dec. 19 that not being your alls fault but Fed-ex right now they are short handed. Besides that, great price, good tire, and quick service! Very satisfied!
Thank you for taking the time to share your experience, Craig.
We’re glad to hear you’re happy with how the tires look and perform. While your order arrived within our stated delivery timeframe of up to six business days, we understand that waiting can still be frustrating, and we appreciate your patience. We’re happy your first purchase with us was a positive one overall and look forward to assisting you again in the future.
I ordered a replacement tire for my car and it was received fast and on time, will definitely order from this company again
Thank you, Robert!
We’re happy to hear your replacement tire arrived on schedule and that the process worked out well. We look forward to assisting you again in the future.
Great tires and price. Three tires showed up the day before the delivery date. The fourth showed up a couple days later.
Thank you, Jordan!
We’re glad you were happy with the tires and overall value. When inventory ships from different warehouse locations, deliveries can sometimes arrive on separate days. We appreciate your patience and your feedback.
Quick delivery. Great tires i read the reviews that help in making my decision to buy from here. They fix perfect in my 20 in rims smooth ride. I only ordered two to try then out. I will definitely order two more soon. Very please
Thank you, Isabel!
We’re glad the reviews helped you feel confident in your choice and that the tires are delivering a smooth ride already. We appreciate you giving us a try and look forward to helping with the next set.
Their tires are very competitively priced. The Tire Armstrong - I've found out through their site as to having road hazard for 2 years, aside from its 65K miles warranty! Which is really helpful and great! Will definitely buy again and recommend!
Thank you, Marineli!
It’s great that the information on our site helped you make an informed decision. We appreciate your trust and look forward to your next purchase.
Excellent prices and variety; excellent sale and bargain offers and specials; user friendly website; fast order processing and delivery
Thank you, Seth!
It’s always good to hear when everything comes together smoothly. We appreciate your feedback.
Saved a lot of money and the wait wasn't too long to receive them. Just got them on my vehicle today and am super happy so far. Thanks, Priority Tire!
Thank you, Amber!
It’s great to hear everything went smoothly and that you’re enjoying the tires on your vehicle already. We’re glad the savings and delivery timing worked out well for you, and we appreciate you choosing Priority Tire.
Purchase and delivery was flawless, haven't mounted them on my GX 470 and Sequioa yet, I believe they will be fine. Let ya know if they ain't. Thanks
Thank you for the update, Warren.
We’re happy to hear the purchase and delivery process met your expectations so far. Once the tires are mounted, don’t hesitate to reach out if you have any questions, we’ll be glad to help.
The order process was fine, it was the delivery. I had 4 tires on the order and I know that they could come in two separate shipments; however, the first shipment I received 3 tires and then 4 days later I received the 4th tire. I think that 2 of the 2 should be band together so that they are not all I individual.
Thank you for taking the time to share your experience, Susan.
We’re glad the ordering process went smoothly, and we appreciate your patience with the delivery timing. In some cases, items within the same order may ship from different warehouse locations based on availability, which can result in separate deliveries arriving on different days. We understand how that can be inconvenient and appreciate your patience. Your input is valuable and helps us continue improving how we communicate and coordinate shipments. If you have any questions about your order, our customer support team is always happy to assist.
Easy to order, exactly as described and quick delivery! This saved me hundreds of dollars and the tires are as good or better than anything I could get at a regular tire shop.
Thank you, John!
It’s great to know you found real value in your purchase. We appreciate you choosing Priority Tire.
These are great quality tires for the price! Got em on sale and would definitely get them again. Super fast shipping as well
Thank you, Brian!
We’re happy to hear you’re pleased with the quality and price of your new tires. We look forward to helping you again in the future.
Very pleased with product, price and service. However more nearby dealers are needed who can mount and balance the tires.
Thank you for your feedback!
We’re glad to hear you’re pleased with the product and overall experience. Regarding installation, even if there isn’t an affiliated installer nearby, you’re welcome to use any local tire shop you prefer. Many customers simply call a nearby installer to confirm they can accept the delivery, then use the shop’s address at checkout. We appreciate your input, and we’re always here to help if you need anything further.
Answer: We wouldn't be in business for years with rising sales and ratings if we we're a scam company! If you're unsure, if nothing else you can place an Order with us through a platform like eBay; we have a 99% rating across thousands and thousands of Orders and you have an additional layer of protection. Of course, it's always best to purchase directly through us!
Answer: We're not sure what kind of question this is supposed to be - we don't "screw over" any people, we do our best to be fair to any and all customers for any and all orders. We do sell on eBay among other platforms and try to cooperate with them as much as possible for mutually beneficial results. If you have any issues we can always be contacted, you can likewise submit any complaint or appeal for an issue outcome you do not agree with.
Answer: Minutes after an order is shipped our software should detect the tracking number and forward it to our customer via email!
Answer: We do certainly have some Firestone Firehawk 900 available in the size 205/60R13! There are plenty of them currently in stock so you can purchased them without worry.
Answer: The majority of Tires do not have specific left/right versions, so you should be able to mount them on either side or end of the vehicle!
Answer: Caren, we sell Tires of various ages. All of them, however, are New: never mounted or used, completely safe and authentic. They can be used for years and will certainly be used up sooner than they get worn out. Terry, if you had a negative experience you can share it with us. All of our policies are clearly displayed and followed, while our Customer Service always tries to help.
Answer: We answer all emails within 24h. Within the past few months we've experienced massive amounts of incoming traffic, but we've been able to rectify that by training more personnel and are soon changing to a superior phone system to help combat delays.
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
We're glad that we were able to provide you with a quality tire option - for both work and pleasure, paved and farm roads! Your support and satisfaction are both important to us, thank you for your review!