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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Easy transaction with great selection of items. Very happy
Great interaction as always with this company. Good products with fast shipping.
Always great service and fast shipping. 20+ year customer
Shipped far faster than I expected. Price competitive
Product was a perfect fit and delivery was prompt.
Fast delivery of order. Fast resolution of missing part and reshipment of replacement and easy free return process.
The factory replacement subwoofer made a world of difference since the old one was dry rotted. Best direct replacement without having to modify existing set up.
Ordered items, and half were on back order, but the other half were sent to me. One arrived broken, so I contacted Quadratec and they're sending me one when it comes back in stock, but I have to return the broken one through FedEx, which means I have to drive to FedEx to send them a $15 part that was broken of no fault of my own. Disappointing.
Other than the temporary out of stock notice, great purchase.
I had ordered 5 items to only receive 3. I called customer service who promptly told me 2 items had to be shipped from manufacturer. One week later still waiting for items. Would of liked to know ahead of time they didn't have all the items on hand.
Quick order turnaround and shipment. Got me back on the road quickly.
Very helpful communication with the customer support team
Quick and easy online experience. The package shipped quick enough and was packaged fine
Loved the recommended products. Made picking the ones I wanted much easier.
I purchased a speedometer cable for my CJ7 Jeep. It fit well. And it works great.
I ordered the top on Tuesday and it arrived on Friday. I like the sliding windows more than the zipper type than eventually come off the track. The top fit my 2003 TJ perfectly. The tinting on the windows is nice as well.
I need to return it, it's not going to work with my issue.
The first evaporator core I got had a hairline fracture at the base of one of the two tubes so it wouldn't hold pressure. I ordered a second one and had it in less than 24 hours.
So far it's working as it should. How long is the real test, which I think will be good for the money.
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members