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QuadratecReviews 7,578

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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South Dakota
1 review
0 helpful votes
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The product I received was a used /return product and it was not said when I purchased it that it was used/returned I wanted an unused product. And too much hassle to return.

Date of experience: March 2, 2024
California
1 review
0 helpful votes
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Great overall from purchase to assistance when needed. Quick response

Date of experience: March 1, 2024
Kentucky
1 review
0 helpful votes
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I ordered a new Superchips 3581 Flashcal+, but received a used one that was locked to someone else's VIN. When I contacted customer support I was told that they would have one to me by the next day. When the next day came and went I contacted customer support again and was told that they didn't have them in stock and the manufacturer would be sending it to me directly within the next 5 days. While I was on hold I found the same thing at another site for less so I told the representative to cancel the order and I would like a refund instead. I took the item in the original shipping box to the FedEx store that afternoon and, according to FedEx's tracking, Quadratec received the returned item two weeks ago and I have still not received a refund. I have made multiple attempts to call them but am only met with an automated message that they are closed, even though I'm calling during the business hours listed on their website.

Date of experience: March 1, 2024
Wisconsin
1 review
0 helpful votes
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Ordered new soft top was shipped same day and received it 3 days later through a snow storm

Date of experience: March 1, 2024
Texas
1 review
0 helpful votes
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The front bumper fog light recessed tubing was not aligned with the fog lamp mounting bracket. As a result the fog light could not be installed because of the misalignment. I had to trim the tubing with a cutting torch to get the clearance to install the fog lamp on the fog lamp bracket. Repainted and you can not tell from with bumper installed.

Date of experience: March 1, 2024
Virginia
1 review
0 helpful votes
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Part in stock, factory fit, works as expected... everything I've purchased from quadratec has been flawless in performance and fit.
Can you ask for ANYTHING more?

Date of experience: March 1, 2024
Florida
2 reviews
0 helpful votes
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They have a wide selection of parts, OEM and aftermarket, and have competitive pricing. Would order from them again if needed.

Date of experience: February 29, 2024
California
1 review
0 helpful votes
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Product descriptions are easy to understand and prices are very good. Shopping was easy shipping was timely. Very satisfied

Date of experience: February 29, 2024
Florida
1 review
0 helpful votes
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Easy to use website with many quality options for upgrades to Wranglers. Products have always been delivered quickly and meet my expectations.

Date of experience: February 29, 2024

Easy to browse and compare
August 17, 2021
Previous review

Easy to browse and compare

Date of experience: August 17, 2021
New Jersey
1 review
0 helpful votes
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For what I ordered it was normal
February 29, 2024

For what I ordered it was normal. The amount of items that I was unable to order due to being out of stock was a let down.

Date of experience: February 29, 2024
Kuwait
1 review
0 helpful votes
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I can find all the spare parts I need for the Jeep...
February 28, 2024
Updated review

I can find all the spare parts I need for the Jeep Wrangler YJ. Shopping is very enjoyable and I will continue to shop and enjoy shopping at Quadratec. All thanks to Quadratec Company...

Date of experience: February 28, 2024

Everything is advanced, excellent service, fast delivery
December 22, 2023
Previous review

Everything is advanced, excellent service, fast delivery. Thank you to Quadratec

Date of experience: December 22, 2023

Enjoyable
November 30, 2023
Previous review

Enjoyable. Special thanks to Quadratec Company

Date of experience: November 30, 2023

Good service quadratec thank you
June 4, 2022
Previous review

Good service quadratec thank you

Date of experience: June 4, 2022

Good Thank you
February 5, 2022
Previous review

Good Thank you

Date of experience: February 5, 2022

Thank you quadratec good service
December 14, 2021
Previous review

Thank you quadratec good service

Date of experience: December 14, 2021

Good service quadratec
December 9, 2021
Previous review

Good service quadratec

Date of experience: December 9, 2021

Thank you quadratec
November 8, 2021
Previous review

Thank you quadratec

Date of experience: November 8, 2021

Thank you Quadratec service good
October 23, 2021
Previous review

Thank you Quadratec service good

Date of experience: October 23, 2021

Good service
October 13, 2021
Previous review

Good service

Date of experience: October 13, 2021

Great service
October 2, 2021
Previous review

Great service

Date of experience: October 2, 2021

Excellent service, fast delivery
August 3, 2021
Previous review

Excellent service, fast delivery. Thanks

Date of experience: August 3, 2021
Louisiana
1 review
0 helpful votes
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Very simple process, as usual, and easy to find what I was looking for.

Date of experience: February 28, 2024
Delaware
1 review
0 helpful votes
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It was easy to look up the parts that fit my wrangler and everything fit as it should.

Date of experience: February 28, 2024
Texas
1 review
0 helpful votes
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Getting a 100 dollar gift card for 80 bucks was pretty straightforward, great value!

Date of experience: February 28, 2024
Michigan
1 review
0 helpful votes
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Always get what i need from Quadratec
February 28, 2024

Always get what i need from Quadratec. Although sometimes the package is way bigger than needed. Seems like a waste.

Date of experience: February 28, 2024
Washington
2 reviews
0 helpful votes
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Everything works great for me when I'm shopping on the website. No issues from me.

Date of experience: February 28, 2024
Texas
1 review
0 helpful votes
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Easily ordered and very happy with my purchase! Would buy again from here.

Date of experience: February 28, 2024
Missouri
1 review
0 helpful votes
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It looks like the correct spring for my old Jeep and a lot cheaper than several of the well-known Willys Jeep supply houses. Too bad it costs so much to ship anything.

Date of experience: February 28, 2024
Virginia
1 review
0 helpful votes
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Arrived quickly
February 28, 2024

Arrived quickly. Nice part. Would do it again. Good Vendor.

Date of experience: February 28, 2024
Washington
1 review
0 helpful votes
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Customer service was great and item was shipped promptly.

Date of experience: February 28, 2024

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
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