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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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The product I received was a used /return product and it was not said when I purchased it that it was used/returned I wanted an unused product. And too much hassle to return.
Great overall from purchase to assistance when needed. Quick response
I ordered a new Superchips 3581 Flashcal+, but received a used one that was locked to someone else's VIN. When I contacted customer support I was told that they would have one to me by the next day. When the next day came and went I contacted customer support again and was told that they didn't have them in stock and the manufacturer would be sending it to me directly within the next 5 days. While I was on hold I found the same thing at another site for less so I told the representative to cancel the order and I would like a refund instead. I took the item in the original shipping box to the FedEx store that afternoon and, according to FedEx's tracking, Quadratec received the returned item two weeks ago and I have still not received a refund. I have made multiple attempts to call them but am only met with an automated message that they are closed, even though I'm calling during the business hours listed on their website.
The front bumper fog light recessed tubing was not aligned with the fog lamp mounting bracket. As a result the fog light could not be installed because of the misalignment. I had to trim the tubing with a cutting torch to get the clearance to install the fog lamp on the fog lamp bracket. Repainted and you can not tell from with bumper installed.
Part in stock, factory fit, works as expected... everything I've purchased from quadratec has been flawless in performance and fit.
Can you ask for ANYTHING more?
They have a wide selection of parts, OEM and aftermarket, and have competitive pricing. Would order from them again if needed.
Product descriptions are easy to understand and prices are very good. Shopping was easy shipping was timely. Very satisfied
Easy to use website with many quality options for upgrades to Wranglers. Products have always been delivered quickly and meet my expectations.
For what I ordered it was normal. The amount of items that I was unable to order due to being out of stock was a let down.
I can find all the spare parts I need for the Jeep Wrangler YJ. Shopping is very enjoyable and I will continue to shop and enjoy shopping at Quadratec. All thanks to Quadratec Company...
Everything is advanced, excellent service, fast delivery. Thank you to Quadratec
Excellent service, fast delivery. Thanks
Very simple process, as usual, and easy to find what I was looking for.
It was easy to look up the parts that fit my wrangler and everything fit as it should.
Getting a 100 dollar gift card for 80 bucks was pretty straightforward, great value!
Always get what i need from Quadratec. Although sometimes the package is way bigger than needed. Seems like a waste.
Everything works great for me when I'm shopping on the website. No issues from me.
Easily ordered and very happy with my purchase! Would buy again from here.
It looks like the correct spring for my old Jeep and a lot cheaper than several of the well-known Willys Jeep supply houses. Too bad it costs so much to ship anything.
Arrived quickly. Nice part. Would do it again. Good Vendor.
Customer service was great and item was shipped promptly.
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.