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RedeemVacationsReviews 730

3.4

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From the business

Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high-value vacations from our partner companies at tens of thousands of hotels worldwide.
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.

In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.

RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.


redeemvacations.com
Ft.Lauderdale, Florida 3330, United States
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RedeemVacations Reviews Summary

RedeemVacations has a rating of 3.4 stars from 730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention great experience, customer service and travel agent. RedeemVacations ranks 7th among Vacation sites.

service
146
value
132
quality
125
This company responds to reviews on average within 52 days

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Australia
1 review
1 helpful vote
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April 19, 2021

Hi Team,

I don't like the way that I had to pay fist only to find that I couldn't book as it was under 30 days. Given all the travel restrictions at the moment, it is too hard to plan a holiday too far into the future and when the budget is a concern, having to pay in advance only to find out I can't use the deal at all, feels like I have fallen victim to a scam. I understand that I am able to use the hotel deal in the future but what if I don't stay in that location? Or am there for a different amount of time? I also didn't like that I was unable to see exactly what hotels were available. I am feeling a little ripped off.

Date of experience: March 20, 2021
Canada
1 review
1 helpful vote
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April 19, 2021

The site was easy to navigate to activate my voucher however I was rather shocked at the pictures of the so-called 4star property. It looks like a cinder block dorm room at best. I hope I haven't been scammed.

Date of experience: March 20, 2021
Australia
1 review
0 helpful votes
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April 19, 2021

I don't feel this offer was accurately communicated to me - it's not a free holiday as advertised by the associated business.

Date of experience: March 20, 2021
Australia
1 review
0 helpful votes
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April 18, 2021

The activation was misleading and did not explain things properly. Leaving me having to try to fix my voucher and the booking. It's frustrating and not productive at all.

Date of experience: March 19, 2021
Illinois
1 review
2 helpful votes
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April 17, 2021

I got the voucher but there are no rooms to book on the weekends! Highly disappointed

Date of experience: March 18, 2021
Mexico
1 review
0 helpful votes
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April 17, 2021

The hotels announced in the page before make any payment are not at all the available to make reservations. The "illustrative" money to save is ridicoulus above the real. You have a great disccount but it is not the offer announced. The dates to make reservations are very reduced, even it is suppoused to have a year, you only have half a year effective. Pretty much a fraud.

Date of experience: March 18, 2021
Missouri
1 review
0 helpful votes
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April 16, 2021
Updated review

Was part of a package and am extremely disappointed that you had to pay the activate my offer fee to see the hotels and times available. Unfortunately I can't use the package and am out the $100 for the activate my offer and they so far have refused to refund my money. This is a scam!

Date of experience: March 17, 2021

Was part of a package
March 16, 2021
Previous review

Was part of a package

Date of experience: March 16, 2021
Iowa
1 review
4 helpful votes
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April 16, 2021

Cancelled without my permission. Have to be 21 on the site where hotels allow younger people to check in. Doesn't make any sense if you pay for it! Very disappointed and will not book through you guys unless things get changed!

Date of experience: March 17, 2021
Illinois
1 review
0 helpful votes
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March 16, 2021

.

Date of experience: March 16, 2021
Florida
1 review
0 helpful votes
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March 16, 2021

They were lovely, provided very useful information for our upcoming honeymoon

Date of experience: March 16, 2021
California
1 review
0 helpful votes
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March 15, 2021

I've checked ALL of the available dates and only 1-3 hotels show up (the same 3) and I don't love any of them. I'd heard there were lots and lots of options. I know it could be about dates, so I looked at ALL of them, for 2 people.

Date of experience: March 15, 2021
Florida
1 review
0 helpful votes
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March 15, 2021

Everything was self explanatory. The directions was very easy to follow. I'm very happy!

Date of experience: March 15, 2021
Colorado
1 review
0 helpful votes
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March 14, 2021

The website is clear and concise as to what will transpire and is expected.

Date of experience: March 14, 2021
Missouri
2 reviews
0 helpful votes
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April 13, 2021
Updated review

We was promised a stay on Galveston Island for 3 nights, the only place available is a quality inn 15 miles from Galveston, very disappointed!

Date of experience: March 14, 2021

I haven't had a chance to check it yet
April 2, 2021
Previous review

I haven't had a chance to check it yet

Date of experience: March 3, 2021
North Carolina
1 review
0 helpful votes
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March 14, 2021
Updated review

This was a great opportunity and I'm so grateful for this trip.

Date of experience: March 14, 2021

This was a great opportunity and I'm so grateful for...
March 13, 2021
Previous review

This was a great opportunity and I'm so grateful for this trip.

Date of experience: March 13, 2021
Florida
1 review
0 helpful votes
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April 12, 2021

Very confusing also charged me two times waiting for one to fall off, hopefully.

Date of experience: March 13, 2021
France
1 review
0 helpful votes
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April 12, 2021

Good evening we were disappointed to have to pay the tourist taxes before being able to see the hotels available in the periods wanting more we regret that it is not specified that there are supplements for certain dates and then that few hotel is accessible for a given date that is to say for example for we had only one choice of hotel for the chosen dates

Date of experience: March 13, 2021
Mississippi
1 review
0 helpful votes
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March 13, 2021

I have not yet went on vacation but I think the experience will be great

Date of experience: March 13, 2021
Georgia
1 review
0 helpful votes
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April 11, 2021

I wasn't told by my agent the voucher couldn't be used in the first 30 days and she knew I had planned on using the voucher in 2 weeks I wouldn't have put my money into a vacation destination that I couldn't use for this scheduled vacation time for one. For two she never told me before I paid the fees and taxes that there were no weekend days available until February of 2022 and she knew I wAs planning my vacation as a weekend getaway so I wasted 116 bucks of my vacation money on this voucher that was useless right now. None of the myrtle beach vacation dates available are even on the beach like I was led to believe they were I've only seen 2 different hotels when I tried to book days with the voucher no variety of where we could stay at all just one hotel available? Feels very scam like in nature... I was so excited thinking I had found a great travel agent for booking trips but now I'm not so sure this is a company with great credentials

Date of experience: March 12, 2021
California
1 review
2 helpful votes
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March 11, 2021
Updated review

Awarded to us a vacation for Hawaii. I would love to use it in the next week when I go visit my daughter who lives there but we have to book 30 days in advance. Otherwise, loved the introductory video that answered so many questions. Can't wait to travel.

Date of experience: March 11, 2021

Awarded to us
March 9, 2021
Previous review

Awarded to us

Date of experience: March 9, 2021