business logo of RedeemVacations

RedeemVacationsReviews 730

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high-value vacations from our partner companies at tens of thousands of hotels worldwide.
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.

In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.

RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.


redeemvacations.com
Ft.Lauderdale, Florida 3330, United States
How would you rate RedeemVacations?
grey star
grey star
grey star
grey star
grey star

RedeemVacations Reviews Summary

RedeemVacations has a rating of 3.4 stars from 730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention great experience, customer service and travel agent. RedeemVacations ranks 7th among Vacation sites.

service
146
value
132
quality
125
This company responds to reviews on average within 52 days

Instant Feedback

15,604 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Charlene G.
Unfollow Charlene G.
Share Review
Report Review

Nashville
February 14, 2021
Updated review

Nashville seems to be a great city to visit. I am also interested in visiting some of the museums and tourist attractions in the city.

Date of experience: February 14, 2021

Nashville seems to be a great city to visit
February 13, 2021
Previous review

Nashville seems to be a great city to visit. I am also interested in visiting some of the museums and tourist attractions in the city.

Date of experience: February 13, 2021
Georgia
1 review
0 helpful votes
Follow Octao M.
Unfollow Octao M.
Share Review
Report Review

It was good
February 13, 2021

Only thing I didn't like nobody could tell me about getting a extra night threw my package it said 4.75 for upgrade or extra night

Date of experience: February 13, 2021
Mississippi
1 review
0 helpful votes
Follow Tammy Y.
Unfollow Tammy Y.
Share Review
Report Review

Redeeming vacation
March 15, 2021

So far, my experience as been easy to do. Looking forward to my vacation!

Date of experience: February 11, 2021
GB
1 review
0 helpful votes
Follow Laurence O.
Unfollow Laurence O.
Share Review
Report Review

To be honest, it was an absolute bargain (even after I paid the taxes and fees)

Date of experience: February 11, 2021
Canada
1 review
0 helpful votes
Follow Victoria B.
Unfollow Victoria B.
Share Review
Report Review

Wow so simple and BAM I have a Vacation!
February 10, 2021
Updated review

I have friends in Playa Del Carmen and I love the people in Mexico! :)

Date of experience: February 10, 2021

I have friends in Playa Del Carmen and I love the people...
February 9, 2021
Previous review

I have friends in Playa Del Carmen and I love the people in Mexico! :)

Date of experience: February 9, 2021
Ohio
1 review
1 helpful vote
Follow Anita O.
Unfollow Anita O.
Share Review
Report Review

Las Vegas
March 12, 2021

Completing the activation and everything was fine and easy, BUT you do not give a nice selections of rooms and cannot do weekends. That is a turn off in my opinion as you would think at least one weekend day or a weekend once a month deal.

Date of experience: February 10, 2021
Georgia
1 review
0 helpful votes
Follow Rachel I.
Unfollow Rachel I.
Share Review
Report Review

First Time
February 10, 2021

It was easy to activate my vacation. Very simple process. I will not be taking my vacation until next year but you have 24 months so that is fine.

Date of experience: February 10, 2021
Illinois
1 review
1 helpful vote
Follow Cheryl W.
Unfollow Cheryl W.
Share Review
Report Review

Unable To Activate My Vacations
March 11, 2021
Updated review

I was able to pay my activation fee for my trip to San Antonio Texas, when I tried to activate my trip to Cape Town South Africa the system sent me a message stating I could only activate one (1) vacation in a 12 month period. I've sent 4 message to Newport Vacations and to this very moment I haven't received any reply via email or telephone, or text message. This is very bad.

Date of experience: February 9, 2021

I never been there and would like to visit
February 8, 2021
Previous review

I never been there and would like to visit.

Date of experience: February 8, 2021
Louisiana
1 review
0 helpful votes
Follow CORA F.
Unfollow CORA F.
Share Review
Report Review

Cancun vacation redeem
February 8, 2021
Updated review

It was the destination offered... would he nice to lengthen them out and let the consumer choose the destination... other than that... ok

Date of experience: February 8, 2021

It was the destination offered...
February 7, 2021
Previous review

It was the destination offered... would he nice to lengthen them out and let the consumer choose the destination... other than that... ok

Date of experience: February 7, 2021
Washington
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

Galveston
February 8, 2021

We have never received or used anything like this before, but the whole process from activation to reservation was easy.

Date of experience: February 8, 2021
Arizona
2 reviews
1 helpful vote
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Double Tree by Hilton
March 13, 2021

I booked with RedeemVacations and was sceptical about the deal. I upgraded the room for a high floor/ balcony and was very satisfied with the room. Other than the patio door not sealing (and within 10 minutes of calling reception, the maintenance person was there and repaired it immediately) I had no concerns. I wanted a fridge and had one within 10 minutes of calling down to the front desk ($10.00 a night). The hotel was very clean, trash cans were emptied regularly, the environment and staff COVID aware. Each interaction I had with staff from the hotel, they were polite, courteous and professional. I would stay here again and would book with RedeemVacations - I was within15 minute drive of everything I wanted. Picture from the hotel balcony, a trip to the beach and the pier.

Date of experience: February 7, 2021