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Reiss Reviews Summary
The company's reputation is marked by a blend of high-quality products and significant customer service challenges. Many customers appreciate the stylish and well-tailored merchandise, highlighting the user-friendly online shopping experience. However, dissatisfaction arises from service delays, particularly regarding order collection and inadequate customer support. Instances of unresponsive service and unsatisfactory resolutions, such as limited discount offers, contribute to a negative perception among some customers. Overall, while the brand excels in product quality, it faces pressing issues in customer service that could undermine customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
I have purchased one dress from Reiss, but I see that theysell well tailored, classy dresses of very good quality. I will definitely buy again.
I ordered some coats online and I had an email that I could collect within 5 days.
I checked my schedule and checked their website.
I realised that the only day I can pick it up was 1st of JAN in the morning.
**Official site opening hour: 3AM - 4PM (1 JAN)
I went to the shop at 7:30 am. but no one was there.
I had to spend about 2 hours and got nothing as well as asking big favour to my friend collecting it.
I would little more understand if I found the information from google or something.
I was so upset and contacted to customer service.
After many days and messages...
What they finally gave me was 20% discount code which I can use in future and will expire within a month. (worthless for me really)
I asked them something that I can possibly use.
There is no answer from them after that. Very funny!
I don't like REISS anymore. I don't like how they treat customer.
Flipkart customer care helpline number *******2749/*******775
Flipkart customer care helpline number *******2749/*******775
It is one of the best websites for a high street retailer. Although it obviously only sells its own merchandise, it is user-friendly and uber-cool. Easy to purchase online and return if necessary.
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