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ROMWEReviews 2,127

3.0

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ROMWE Reviews Summary

ROMWE has a rating of 3 stars from 2,127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.

service
326
value
332
shipping
342
returns
210
quality
320

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Oregon
1 review
4 helpful votes
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I ordered a shirt with express shipping because I wanted to have it to wear to a specific event. Romwe did not ship the shirt for a full 7 business days after I ordered it. When I asked them to change it to regular shipping, they said they would not because they had already shipped it "express". So I paid $$ to have it arrive in 11 days instead of 14. What a rip off.

Date of experience: May 18, 2014
miao m. ROMWE Rep
over a year old

Dear customer,

We sincerely apologize for any inconvenience we have brought you and the late order.
Generally speaking, we need some working days to prepare your order according to our numerous orders every day, then shipped your items.
The reason is that we are in the middle of busy season. We are improving our speed of transportation.
Another reason is that your item is best selling clothes, we need some time to stock it. Hope you can understand.

If you have any order problem, please do not hesitate to contact us with any questions or concerns with this e-mail: dispute@sheinside.com
Have a great day!

Washington
3 reviews
16 helpful votes
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I can not believe romwe shipped me a nasty pair of boots with a blood stain sock. The customer service representative Maribel Munez was so nonchalant about it. I returned the boots. Unfortunately romwe returned these same nasty boots to me again. SMH!

Date of experience: May 4, 2014
miao m. ROMWE Rep
over a year old

Dear customer,

We sincerely apologize for any inconvenience we have brought you and the late order.
We are improving our speed of transportation.The reason is that we are in the middle of busy season. And we will try our best to bring you professional and meticulous service.

If you have any order problem, please do not hesitate to contact us with any questions or concerns with this e-mail: webmaster@romwe.com
Regards

Portugal
1 review
2 helpful votes
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Romwe is a great store with quality service!
Their clothes and accessories are very good and never have disappointed me.
Never I had any problems placing orders and when I have doubts they are very helpful!
This store has Free shipping to worldwide!

I love Romwe

Date of experience: May 1, 2014
Portugal
1 review
2 helpful votes
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Romwe is an amazing fashion website! They have amazing prices, products and services! It´s all amazing about Romwe

Date of experience: May 1, 2014
Sweden
1 review
2 helpful votes
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One of my favorite online stores! The service is good and I love all the things on there. Never had any problems ordering and I've always recived the right things. Nothing to complain about!

Date of experience: April 26, 2014
Philippines
1 review
2 helpful votes
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I prefer romwe.com in finding a new look. Love all the outfits they have specially the accessories. I'm glad that they never stop in making trendy style on fashion.

Date of experience: April 26, 2014
GB
1 review
2 helpful votes
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Its a great site wth great products and great quality. Simple review but it really is just that, great store.

Date of experience: April 25, 2014
Switzerland
1 review
1 helpful vote
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I love romwe page
April 24, 2014

I love romwe page. Fast shipping and really good prices

Date of experience: April 24, 2014
Czechia
1 review
2 helpful votes
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I love Romwe!
April 22, 2014

I love Romwe! I bought many pieces there and they quickly became the favourite part of my wardrobe(: Romwe clothing is pretty, affordable and as far as I am concerned, the sizes and fits are perfect. I especially like their leggings, so soft and comfy. Plus they have worldwide free shipping! They also add new designs every day and hold regular sales with great deals.

Date of experience: April 22, 2014
Brazil
1 review
0 helpful votes
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I love the service with the buyers they have. The clothes are quality and have low price.

Date of experience: April 22, 2014
Philippines
1 review
2 helpful votes
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I live in a city where there are only few malls and shops to choose from so I rely on online shopping for great and chic finds. I couldn't be more happy to have known ROMWE.COM... They practically sell chic and trendy pieces that are so affordable. Apart from that they always conduct SALEs to even give you the chance to shop at low low prices! Thumbs up ROMWE!

Date of experience: April 21, 2014
Brazil
1 review
2 helpful votes
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Adoro a loja, não tenho nada a reclamar. Ótimos produtos e excelente atendimento.
Sem falar no atendimento que é incrível.
Eu adoro a Romwe!

Date of experience: April 21, 2014
Brazil
1 review
2 helpful votes
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"Romwe is a great and reliable e-store that has lots of promotions and free shipping worldwide, I point out."

Date of experience: April 21, 2014
Italy
1 review
2 helpful votes
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Fast shipment
April 21, 2014

Fast shipment. Free shipping all over the world. Many clothing items at a good price and really fantastic. Unique and original pieces. Company really serious and reliable.
I love Romwe

Date of experience: April 21, 2014
Philippines
1 review
2 helpful votes
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I'm Twinie from the Philippines and I've been ordering from ROMWE for about 10 times already. What I love about ROMWE is that the brand offers various highstreet fashion styles and are very affordable to young people like me. What makes me even love ROMWE is that they offer FREE Shipping. Now that's complete customer experience :) I will forever be a ROMWE fan! :)

Date of experience: April 21, 2014
Brazil
1 review
2 helpful votes
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This website is a great deal! It is a trusty site, so you can shop with safety. The prices are good, the quality of the products too! The shipping is fast (and free!) and you will definitely love the products you order! I love Romwe! <3

Date of experience: April 21, 2014
Ireland
1 review
2 helpful votes
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I have quite a few items from Romwe.com, for myself and presents for my sister. I've gotten a lot of compliments on them. The quality is good and the postage is free, and they have a good relationship with customers. I would definitely recommend them to anyone!

Date of experience: April 20, 2014
Portugal
1 review
2 helpful votes
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I just love the qualitu of the romwe stuff. They are very kind, they send the package so quickly and all of them are so beautiful and good!

Date of experience: April 20, 2014
India
1 review
2 helpful votes
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I highly recommend everyone to shop from Romwe. I have shopped from this site many times and have got no complaints so far.The prices are competitive enough and the quality of the products is decent. There is a wide range of products available.So many styles and daily new products are added. They give discounts and there is flash sale where you can grab your favourite items in low price. I shopped a blazer and few jwellery pieces which came to around $60 and I got a nail art brush set as free gift with a cute note.The products came well packed and the sizes were just perfect. I got my product in 3 weeks and the customer care helped me well and responded to my queries.No customs was charged from me. They offer free shipping too. I just love Romwe and no doubt its the best shopping site for street style fashion. Romwe Rocks!

Date of experience: April 19, 2014
Brazil
1 review
2 helpful votes
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My experience with this online store is so good. The clothes are good, the price is ok and the shipping is fast. I like everithing. I recommended,

Date of experience: April 19, 2014

From the business

From Runway to Realway, Romwe aims to bring the top fast fashion into your days.


romwe.com
Founded in 2009
Nan Jing Shi, Jiangsu, China
+168