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SafeDriverReviews 58

1.4

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SafeDriver Reviews Summary

SafeDriver has a rating of 1.4 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SafeDriver most frequently mention and customer service. SafeDriver ranks 15th among Traffic School sites.

service
24
value
25
shipping
20
returns
14
quality
25
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Texas
1 review
4 helpful votes
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COMPLETE SCAM!
October 1, 2022

I wish I would've read the reviews before I wasted my money with the scammers. They say to get your certificate emailed it's a "nominal" charge. It's $29.95 which is more than the cost of the course. I didn't even go to the complete transaction screen but they charged my card when I put the information in. I called the 800 number only to find out that even when it was between 8 to 5, the recording said their office is closed. Going to have to dispute it with MasterCard. What a rip off.

Date of experience: October 1, 2022
Texas
1 review
0 helpful votes
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You think you're getting a deal until you finish the course, then BOOM! Ridiculous a la carte prices.

Date of experience: August 9, 2022
Florida
1 review
0 helpful votes
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When you have completed the payment method page you go to a page to add extras. When you submit payment for a course the website malfunctions and tells you that you need to correct information, but it has already charged your card. If you review your information or re-enter it and click on the complete purchase hotspot it will charge you again. Here is the scam. It never advances beyond the page that tells you need to correct errors. So, Each time you hit the complete payment; it charges you. After you have given up, check your credit card. You will find multiple charges for the same purchase. Good luck trying to get your money back. I guess I'll find out on Monday as they are only open from 9-5 and per other reviews tend to not be very responsive. It would be great to provide a receipt or other proof of purchase but since you never get past the payment page you never get a receipt or confirmation. In fact, if you don't regularly check your credit card transactions you would not even know that they charged you multiple times until you get your bill and wonder why it is oddly higher than expected.

Date of experience: July 8, 2022
Virginia
1 review
0 helpful votes
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Misleading
July 8, 2022

Took course. Lost 4 hours and 37.00.
Allstate did not honor the discount even though it states in bold letters in the heading, "ALLSTATE Driver's Defense Course"
The website us actually "defensive drivingcourses.com/allstate-auro-car-insurance-discount-defense-driving/ This is a third party, however, it appears as an official allstate site. This sounds like a class action lawsuit. Zero Stars!
PLEASE CONSULT WITH YOUR INSURANCE COMPANY BEFORE... TAKING THIS COURSE.

Date of experience: July 8, 2022
Texas
1 review
5 helpful votes
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Scam artists
June 13, 2022

I wish I had come to this site prior to signing up with these jokers.
* Have to opt out of $39.95 email certificate delivery and a bunch of other scammy offers about a dozen times—once at the beginning of the course and then had to click through about six screens confirming that I *really* wanted USPS delivery despite how bad they say the post office is. These options are not displayed until after you've already paid the initial $25.
* Most of the material is from 2013.
I'm sure there are better options out there. If I need another course I will shop around.

Date of experience: June 13, 2022
Florida
1 review
3 helpful votes
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Unhappy Customer
May 12, 2022

Start by saying it's a low cost course, (which it is at $5.95) then hit you with cost after cost. For example $29. To email certificate, then another $15. Times 2 to notify the organizations that need copies. There were other costs if you aren't very careful and turn them down. So frustrating and it seems to me deceptive.

Date of experience: May 12, 2022
Florida
1 review
2 helpful votes
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They have a lot of hidden charges, they dis not disclose that if you fail, you have to pay the full amount again. They should have disclose it. Upon checkout, they will let you pay $29.95 to receive on the email other option if you want it for free USPS 11-30 days and they put Alert: Post Office FAILS delivery time performance targets! See Postal Regulatory Commission Report detailing failures.
This company will go down, for being distrustful and deceiving. DONT TAKE THE BAIT as advertised $5.95... ZERO RATING

Date of experience: May 7, 2022
Texas
1 review
1 helpful vote
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They are out of Florida they don't follow Texas TDLR Rolls, very unprofessional customer service, don't wast your expensive time

Date of experience: March 29, 2022
Texas
1 review
1 helpful vote
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The site charges $25.00 for the defensive driving course, after you pay up front and complete the course... it then offers to email you your certificate immediately... for an additional $30.00 and then goes onto warn you that the postal service loses mail all the time and that you might not even receive your certificate if you decide to have it mailed to you... so you'd better pay the extra email fee and then add another guarantee on top of that for $14.99 so that it'll reach your email no matter what happens... that's the only way to make sure you get it.

Disgusting business practice.

Date of experience: March 8, 2022
Illinois
1 review
1 helpful vote
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Needed fast
February 26, 2022
Updated review

Needed fast and paid with out reading. They immediately returned my money when I expressed my situation!

Date of experience: February 26, 2022

Dmv abstract delay
February 25, 2022
Previous review

I ordered and payed and needed immediately for my lawyer for court and was only sent an email confirmation with no abstract! Theres no phone number or contact. Please contact me I need my money back I sent email! I will remove review!

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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Issues resolved
November 1, 2021

I was allowed to retake the test after my initial critical review. Online businesses must operate with trust not rip people off. Don't hide under T & C's make it plain and visible on your front page. Thank you sitejabber for providing this platform.

Date of experience: October 30, 2021
Texas
1 review
2 helpful votes
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SCAM
September 5, 2021

This business is a scam. They are all out to get more money from you. Got 11/20 and was asked to pay another full amount for a retake which was not posted on their website.Safedriver.com is a waste of precious time. It is all a scam to get you to pay more for nothing.

Date of experience: September 5, 2021
Susan I. — SafeDriver Rep
over a year old

Thank you for your candid feedback.

A review of your account indicates you have completed the course however are having difficulty with the final exam. The final exam is an open book exam. Please call us at 877-299-4511 and we will be happy to explain to you how to use this function.

We appreciate the opportunity to work with you towards a resolution.

9/8/2021 Thank you for taking the time to take our call and speak to us yesterday. We appreciate the opportunity you gave us to resolve your issues and assist you with your course. We strive for 100% customer satisfaction. Please let us know if you need additional assistance.

Florida
1 review
4 helpful votes
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From $5.95 to $70.00
August 16, 2021

Scam... $5.95 Special on the class. My butt! Ofc you end up paying $30 for the certificate or else its like you never took the stupid class. Then DMV has to get notified or else it will take a month to get a discount and for every click you have more charges until you end up paying $70.00

Date of experience: August 16, 2021
Pennsylvania
5 reviews
88 helpful votes
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This site says only $25.00 to take the course. No other charges are mentioned until you sign up and pay the $25.00. Once you pay they start asking you to pay $39.00 extra if you want to be able to print out your certificate. Then 4.99 for this, 15.00 for that. If you opt to have the certificate mailed to you they basically tell you that you probably will not get it in time. If you dont have a vehicle registered in your name they want you to print out a form and have it notarized for Identification purposes and mailed to them before you can complete your course. Its one headache after another and they dont tell you any of this before you sign up and pay the 25.00. We took the 25.00 loss and signed up with another company that for a total of 30.00 you get the course and instant certificate.

Date of experience: June 7, 2021
Texas
1 review
4 helpful votes
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Choose an email copy of certificate.
-Its 25.00 for the class...
- Another 29.00 for email copy
-its like 7-8 hours. (WAY TOO LONG).
- 10 Timed pages- you can not proceed until timer is up and they force 10-15 minute breaks (about 2)
- Too many authenticity pop-ups.
- Cheesy Comedian videos. (Think grade school)
- Common sense; Easy to pass (but they give 3 chances if you struggle)
- Nickel and dime offers for upgrades and shipping. Just pay the 25 for class and 29 for email copy, Email copy delivered to me within 30 min.
- Its Ok, but will never choose this site again.

Date of experience: April 22, 2021
Texas
1 review
3 helpful votes
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Total Scam
April 11, 2021

I paid to take the Driving course, I paid to have my certificate deliver to me by FedEx, I paid to have my driving record e-mail to me and this was not the case. Because of their delay now I have to plead guilty to a traffic violation and pat a fine of $200.00

Date of experience: April 11, 2021
New York
1 review
4 helpful votes
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Crooks
March 18, 2021

I took the defensive driving and then was charged an additional 75.00. Customer service is non existent

Date of experience: March 18, 2021
Texas
1 review
5 helpful votes
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I will be bringing up their model to the Texas Board of Licensure. It is an online course with no way of getting results online without a payment of an additional fee. The cost of the course isn't 25 but closer to $90.00.
I would not recommend this course for anyone in the state of Texas.

Date of experience: March 5, 2021
Texas
1 review
4 helpful votes
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It was easy to pass, but they are very misleading. They act like they're the cheapest, but they nickle and dime you to get things like your certificate, taking the exam again, and they make you pay another fee for each little thing. DO NOT CHOOSE THIS SCHOOL. You will have to pay at least $50 just to get your certificate and god forbid you fail the exam one time and have to pay another $25 to retake! I called them and they waived the fees because I was so mad that they weren't upfront about ANYTHING.

Date of experience: January 13, 2021
Texas
1 review
5 helpful votes
Follow Robert C.
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I was already very suspicious of this "business" as soon as I started the process. Starting at $25, then $30 for an email, then they just get worse and worse. I stopped registration mid-way, and I found out through my PayPal that THEY CHARGE YOU AS YOU REGISTER INSTEAD OF CHARGING YOU UP FRONT.

STAY FAR FAR AWAY FROM THIS "BUSINESS"

Date of experience: October 5, 2020