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ScootaMartReviews 25

3.4

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ScootaMart Reviews Summary

ScootaMart has a rating of 3.4 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScootaMart most frequently mention and mobility scooter. ScootaMart ranks 4th among Scooters sites.

service
6
value
6
shipping
4
quality
5

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GB
1 review
3 helpful votes
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Great company
October 26, 2016

I was looking to get a Mobility scooter for my dad so decided to take him to our local Scootamart for some advice and to let him try a few out for size. We were surprised at how many different models they had in stock and after test driving a few and listening to the salesman's knowledge my dad settled on a scooter which is right for all his needs and will fit in his kitchen. We were more than happy with the price but they then told us it would be free delivery and they even gave us some free insurance and extra labour warranty!
We couldn't thank Scootamart enough for all the help they gave us in getting my dad mobile again and we would recommend them highly to everyone.

Date of experience: October 26, 2016
Washington
1 review
5 helpful votes
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Scooter Bag
October 10, 2016

ScootaMart still haven't replaced the bag they sent with the scooter. That is far too small... I have had the scooter nearly 6mths... I have also phoned to say it makes a clunking noise when you stop and start. They just aren't interested...

Date of experience: October 10, 2016
GB
1 review
3 helpful votes
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We have been extremely pleased with the whole experience of dealing with ScootaMart from all aspects of the purchase of the mobility scooter, all staff very pleasant, knowledgeable & efficient. Delivery was on time & very quick, full explanation of the scooter on delivery was very good. We found that the scooter we purchased was very good value for money. We would not hesitate to recommend this company.

Date of experience: July 28, 2016
GB
2 reviews
13 helpful votes
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After reading the Director's reply to my review I was disgusted with him telling the public a load of lies. He failed to mention that he wanted a very disabled person to fit the new part himself. The scooter is under warranty for 12 months plus extra cover was taken out for 4 years. Little did he fail to tell the public that he refused to send any contract or paperwork for the extra cover, and to this day I still have not got it. Although under warranty they were going to charge me extra for an engineer to come out. Would you trust this company!
I advise you strongly to have nothing to do with this company.

Date of experience: October 12, 2015