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SEA Gamer Mall Reviews Summary
SEA Gamer Mall has a rating of 3.1 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SEA Gamer Mall most frequently mention customer service, live chat and gift cards. SEA Gamer Mall ranks 20th among Games sites.
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Operator are very friendly on assisting the account suspending with quick response on sending the reset link almost less than a minute.
Easy user interface from the website. Fast process topup and reply from the customer services. Thank you
We're so glad you had a pleasant experience with our customer support representative! We’ll pass along the kind words.
So far made 4 purchases, always super satisfied with the live chat performance, super efficient, super helpful and super friendly, loved how Rachael served me and answered my inquiry :)
We're so glad you had a pleasant experience with our customer support representative! We’ll pass along the kind words.
One of the best service, quality i have had in a long time. Delivery is quick and support responds instantly. Topped over 500 this week without a problem whatso ever. Just need a 1 time confirmation and you are good to go
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Uncle tommy is the best customer support in the world, he is also the best uncle
LOVE YOU SO MUCH UNCLE TOMMY!
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
I bought Youku VIP pass (WOH/SHL fans struggles) & it was a pleasant experience. Giving 4 since there is room for further improvements on the site. I am mostly a user of chinese streaming/sns platforms so I would love to see more such products on this site including wechat/weibo/qq/alipay top-up etc. Just that you gotta improve product description & add links to redeem the codes as sometimes users can't navigate where to enter the purchased activation codes on the respective sites. The payment options are convenient for countries that don't have a PayPal service, so it's another plus. Hope to see more exciting services on this site with affordable monthly offers.
Thank you for your feedback however PayPal is no longer supported until further notice.
However, debit/credit card payment could be made via Stripe payment method.
For more information: https://www.seagm.com/pay
Thank you.
Cheap and great prices with a good customer service, I would recommend this to everyone. The best shop
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Their service has been reliable and fast, and had been using for years now. Very good, recommended!
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Have always been using SEA Gamer Mall, Great customer service and assistance, Highly recommended to purchase from them.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
I bought two cards of their website. I was septical at first but i wanted to try it. The first two were very nice. Fast service and i got the things that i paid for. The third time it didn't went so smooth. I got multiply emails saying that i needed to verify my identity to process my order. I send my selfie and my details of payment but blurred some information like my documentnumber on my id, my information on my bankcard etc. Then i got a message back that i needed to send it again but without the blurred stuff. I asked why and got a reply that said: to protect our buyers. Yeah h*ll no. If this site wanted to check if i was a person or not this information would be more than enough. And they don't need my documentnumber to verify this. It feels like a scam to me.
Hi! We are sorry to hear that you encountered difficulty with our application.
SEAGM will require a user to do verification if flagged by our risk mitigation tool. Documents are one effective way to identify and verify the payment is made by the user. This acts as a protection for the user as well as SEAGM.
SEAGM respects your privacy and fully complies with its Privacy Policy.
Your documents are rejected due to the requirement does not meet and are unable to confirm the payment details.
Besides, your payment has been refunded in adherence to our requirement as stated.
Thanks and sorry for any inconvenience caused.
Usually get the orders within half an hour after payment. Recently all my orders delay for days and SVC SVC was so bad. SeaGM asking for FAST payment and yet claimed never received our payment. In fact already called the Bank and Bank claimed payment already send it over immediate. Loyalty rewards is as bad and pathetic. Got the highest member tier long time ago but it doesn't bring along any benefits at all for literally all of my orders. Lastly, DO YOU GUYS KNOW WHAT IS ONLINE PAYMENT or FAST PAYMENT? Im your regular customers and your company give full of excuses when asked about thoise orders
Hi, we request you to please share the details of any issue you are facing by submitting at http://bit.ly/HelperTicket. It will help us in assisting you better. Thanks and sorry for any inconvenience.
Seagm has been my go to website for all my gaming needs. Whenever I need codes for different platforms, it has always been convenient and hassle-free for me. I have also recommended Seagm to many of my friends. :)
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Everything was perfect. Fast and reliable. Good service. Many thanks.The support team is excellent. Hopefully credit and debit card shopping is available soon
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thank you for the excellent and fast response on all the products of purchased with good service provided to customers. Keep up the good work!
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Been a customer for 2 years now. No complaints so far. Quick and easy transactions, and responsive customer serbice.
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Fast respond from the live chat everytime i need help to topup my seagamermall account credit, good service and also very helpful.
Thank you for being our valued customer. We are grateful for the pleasure of serving you.
Bought Steam gift cards from them and the delivery are within an hour. The price of the gift cards are reasonable as well
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
I tried to buy a card from this site. They asked me for a photo with the name of the site, today's date and my ID. After several tries the photos were not clear enough for them. So I asked for a refund. They refunded me but without the processing costs (more than 1 € on an order under 5 €).
I lost more than € 1 for nothing. This is theft!
Hi, we request you to please share the details of any issue you are facing by submitting at http://bit.ly/HelperTicket. It will help us in assisting you better. Thanks!
I'm using this website for more than a half year now. Their payment is much easier for me and I'm getting instant delivery when I'm using live chat if I'm not using it then normal delivery within 5-7Minuts which is also fast. I already Purchased lots of Online Goods from this website because of their delivery time and good customer support so I recommend SEAGM, everyone.
Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
I've been using SeaGM for 2 years now, it is a really great spot for me to buy online virtual currencies, as I have always been doing. Although deliveries aren't always instant and sometimes it could take a few hours before receiving them, but it's a great mall after all.
Thank you for being our valued customer. We are grateful for the pleasure of serving you.
From the business
SEAGM is the trusted global digital online game store. Buy game cards, gift cards, cd-key and mobile reloads. Pay securely with Paypal, credit cards and more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so grateful for your kind words. Thanks for sharing your review with us and the community.